It’s a classic for good reason. Combining history, culture and extraordinary nature, the Golden Circle Classic Tour makes for an unforgettable day
Lasting 6-7 hours, the Golden Circle Classic Tour takes you on a wondrous circular journey through the heart of Iceland’s Southern Region, stopping at some of Iceland’s most iconic sites.
Rich history & colliding continents
Þingvellir National Park is an attraction of great historical, geological and cultural significance. Located in a rift valley where the Eurasian and North American tectonic plates meet, the UNESCO designated world heritage site is also the birthplace of the Althing—Iceland’s parliament founded in 930 AD—where the nation’s most powerful leaders would meet to decide on legislation and carry out brutal Viking-age justice.
The tour continues across an area of picturesque scenery to the mighty Gullfoss waterfall. Once there, you can take several paths around the two tiers of cascading water to explore several vantage points. Extra time is allotted at this location for a lunch break at Gullfoss Café.
Bubbling with excitement
Home of “The Great Geysir” hot spring, which all geysers are named after, this area is an impressive collage of bubbling mud pools, hissing steam vents, and colourful algae deposits. Strokkur geyser puts on quite the show every few minutes blasting boiling water high up into the air.
Memories that last a lifetime
While any one of these stops makes incredible fodder for your Instagram feed, they also all have rich histories and fascinating tales, each told with their own nuances by our knowledgeable guides. It’s not just facts and figures that bring these places to life, but the compelling stories our guides have collected over time.
This Golden Circle tour is by default guided in English. More languages are also available for the 8:30 departure as follows:
Not booked your hotel yet? Hotel not listed? Staying with a friend/family?
Don't worry, you can give us that information when you add this item to your cart.
Please present your electronic travel voucher / ticket at the time of tour departure.
Tour departure point
The Gray Line Bus Terminal at Klettagarðar 4 is the central departure point for our tours.
Pick up and drop off
Pick up from hotels, guesthouses and designated bus stops starts 30 minutes before the tour departure time stated on your voucher.
Check in at Gray Line Bus Terminal is 15 minutes before the tour departure time stated on your voucher.
Our call centre is open 24 hours every day of the year. This means that whenever you need, there’s always someone from Gray Line Iceland available to assist. Call: 354 540 1313 or e-mail: email@example.com
Thank you for submitting review
the pickup locations should have a map.
Golden Circle Classic Tour was a great experience. First, we had a nice weather. Second, the guide was a fun guy, a lot of info provided, etc. Third, we visited really beautiful places. A tour usually means, that you spend hours in the bus/car and when you get to the location, you have few minutes to enjoy it...On this tour, we had fairly enough time to see the locations and we could enjoy them, too. So well done, Gray Line.
Was efficient online and answered my questions
Would definitely use again
Брала 2 экскурсии и трансфер из/в аэропорт. Все понравилось, без задержек
Our tour guide lady Dagmar made our experience a memorable one. She went above and beyond her call of duty. Her passion for natural and her caring personality was amazing. The entire 10 hour ride she kept us all updated about Icelands rich history and its heritage.
Der Guides hat alles sehr gut erklärt
Pick ups on time at hotel to airport and planned day trip. Had to make a last minute change. Very accommodating. Guide and bus driver were excellent on the Golden Circle Tour.
Very easy to book and great on-line service
first class service
Easy to buy from internet, service was great. They also pick up from the hotels. And our driver and guide were really professionals
Knowledgeable tour guide, convenient pick up, great price and an overall great experience. I would highly recommend!
Our guide was great and have good I formation. We had a great amount of time in each location. The bus was comfortable and warm
The guide was funny and informative and the pickup/drop-off experience was super easy.
Brilliant service always on time at pick ups
on time , excellent
Excellent, humorous and knowledgeable guide. Nicely paced tour. Comfortable, clean bus.
amazing experience. Must go back for the northern lights due to time we could not go and see them. Must go and see northern lights before April and after August.
Really good value excellent coaches
Not only were the sites fantastic but Simon our tour guide was brilliant , really informative and a good laugh. Would definitely recommend this tour .
The Glacier hiking and tour of the south was brilliant. Everything was spot on timing wise and the coach tour guide had a great sense of humour and was very knowledgeable. I think his name was Ornos or something sounding like that on 19/4. The guide on the hike was also brilliant (bee I think her name was. Australian last). She was excellent at explaining everything and we later found out it was her first day. The Golden circle tour on 20/4 the guide was an older lady and to be honest she was rather boring. No patter to her voice. She must have mentioned growing tomatoes in greenhouses ten or so times. The tour spent over an hour at the Geysers which was far too long. Also the guide waited to tell us about the tectonic plates after we left the site. This gave the impression that the walkway between the two ridges was both plates. In fact it wasn’t and we were only told this after we left so were left guessing. The Golden circle tour didn’t require over and hour in each location.
Fantastic tour of the Golden Circle and excellent value for money. Guide was friendly, helpful and full of interesting and useful information. Thank you for a brilliant day out.
Very good high quality
Very prompt. Good your. Comfortable coach.
It was an amazing tour. The bus was clean and had USB at every seat. The tour guide was very nice and knowledgeable. I would definitely book and recommend gray line to others
Prompt pick up, and the tour guide, an Italian who spoke impeccable English really made the tour. He have good accurate information and made it interesting. The weather was atrocious and we got cold and wet but that wasn't anyone's fault! We saw good geological features, I liked the geysers best but the waterfalls we stunning too. We were dropped of near to our hotel. We would definitely use these again Thank you!!
This was my second time taking the Golden Circle tour with Grayline and I enjoyed it again! It's a very well organized tour and lets visitors see many of the highlights within a short period. It's also excellent value for money. Last time I took the tour in 2016 a visit to Skálholtskirkja and a quick stop at an Icelandic Horse Farm (to see the horses and for a bathroom break) was included. Those 2 stops were not included this time, and I wished they still were. My only other criticism was that the guide we had (bilingual English/French tour) was not that enthusiastic. She gave a lot of information which was good, but didn't seem very interested in the material - kind of a dry delivery. If we had a more enthusiastic guide I would have rated it 5 stars.
A very easy process. I would definitely recommend Gray line.
The trip was fantastic!
High level of satisfaction
It was more than I expected. The quality of service was higher than its price. Tha ks for this amazing experience.
Korrekte Buchung, pünktliche Durchführung, hervorragende Reiseleitung, angemessener Preis.
Ездили в 2 экскурсии - по Золотому кольцу и в Ледниковую долину. Все было хорошо организовано, веселые гиды, очень повезло с погодой. Правда относительно Ледниковой мне показалось, что мы могли приехать на час раньше точно, т.к. кое где (на мой взгляд) были необоснованно долгие остановки (час на поесть дважды и на сувениры, при этом на просмотр красот кое-где всего 20 минут), но каждому свое. А так отличная туристическая компания, всем рекомендую.
A really great Golden Circle tour! The guide was knowledgeable and very friendly, and explained to us a number of interesting facts about the attractions we visited and Iceland in general. The coach was comfortable and the trip went without a hitch: exceptional value for a six-seven hours trip. Absolutely recommended!
punctual service, considerate driver and guide very informative . interesting route and information and a great sense of humour.
It was really good organized. The guide was informative and also later giving us tips what to do in Reykjavik. Honestly I would really recommend them it was cheap but an amazing experience
good quality bus drivers and buses. Punctual and polite
The tour guided was very informative.
The tour was canceled due the strike of the drivers, nevertheless the company promptly refunded the payment.
I accidentally booked the wrong date for our trip and they rescheduled our trip without any hassle! The trip itself was amazing! Our guide (Bernie) shared some interesting facts and sagas along the way! We loved the golden circle tour and would highly recommend. Thank you
We did this tour and the northern lights both tour guides were excellent. The American man who was the tour guide from the northern lights you could tell how much he loved the country which gave us an exceptional experience! Both were great happy to answer questions and made the trips very enjoyable. We found grayline to be the best tour operator, always on time and very organised. The guide even stopped off to let us see some Icelandic horses on our travels around the golden circle which was lovely!
Easy to book, they give you lots of details on where to meet and at what time
To order on-line was easy. The trip was perfect
Superhärlig tur och bra service till flygplatsen.
Very positive experience. The coach was clean and modern, the itinerary was followed and we had a wonderful day. By far, the highlight was our tour guide, Jakob. He was witty and friendly, informative and really made our day. Highly recommended.
They were a very professional company always arrived when said and transfers were smooth and the trip we went on was very organised
Commentary during the tour was both educational & delivered with humour Coach very comfortable & ample time at each location
One two occasions the vans came earlier and left earlier than noted in booking confirmations and as a result we missed our transport. One on occasion transport as an hour late.
5 stars for this tour. If you don't have enough time this bus tour is perfect. It covered all the basics of the Golden Circle. On time for pick up and drop off, just enough time for each stop and very informative. Would definitely recommend this tour for all!
Booked online which was all smooth however we didn’t get picked up at the stated location because apparently we had to be at a bus stop. Wasted a whole day of our short holiday! Told the team about it informing us to be outside the hotel but they were adamant it was at the bus stop. I believe that when booking on a phone, the drop down menu doesn’t allow you to see all the information. Despite me telling them this for future customer service, I was told I was wrong?!!
Simple and quick
The tour was really informative and well run. The tour guide was absolutely fantastic and kept us interested with all his facts about Iceland.
Explain more what we saw.
Easy to navigate website with good choice of tours.
It was easy to book the tour through the website.
Website was very good: everything worked and there were no issues.
Very easy to book online. The grayline teamwere very flexible in letting me change days for this tour too.
Straight forward. Website easy to navigate.
Online booking was very straightforward
Grayline's Golden Circle Tour was fantastic. Our guide, Diese (I think was her name), was brilliant and the four stops were excellent. We got a really good look at the wilder parts of Iceland and we understood a lot more about the culture and heritage of the country.The pick-ups and drop-offs were well organised. It was good value too. Highly recommended - don't miss this trip if you are on a short visit to Iceland.
It is simply process. Easy to cancel or change.
Excellent service on tours and would recommend them to all my friends.
Fantastic day trip to explore Iceland's most stunning natural attractions. Our guide Lorenzo was very knowledgeable which made the trip more enjoyable.
This was a really good tour after experiencing a poor Northern Lights tour . The tour guide Halli ? Was excellent . Lots of relevant information on the golden circle . The 5 stops we made were really interesting and the length of time in each place was really good . The tour guide made this tour even more interesting with his sense of humour and friendliness to all on the tour . He was very knowledgeable and spoke throughout the tour . A must . Get Halli as your guide .
Used Grey Line for transfers and three excursions, they were on time for every pickup ad the coaches were modern and comfortable, the guide's were all very friendly and informative
Booked: airport transfers, northern lights mystery tour and golden circle tour. All star were friendly and helpful. Also very knowledgeable, and kept all aspects of the tours interesting. Northern lights tour was disappointing as they didn’t want to come and play. However, we have been reassured our voucher is still valid for two years. All the more reason to come back.
The tour is very interesting. The tour guild is full on knowledge and introduced the history of Iceland. There’s USB charger on the bus so very convenient. Recommend.
Prompt and professional service. Booked airport transfers, northern lights and golden circle. Wouldn’t hesitate to book again!
Fantastic service provided. On time for airport pick up & drop off and for trips. Very friendly drivers & tour guides & very informative with great humour. Would definitely recommend Gray line & would book with them again.
Simple and easy to book a tour via their website.
Eine schöne Tour. Wunderbare Landschaft.
quick and easy
Very easy to use and service good
We were supposed to go on our first tour Monday, March 4, 2019 but due to a faulty gps we never got to the terminal. The staff was very helpful allowing us to change our tour date. We also went on the northern lights tour and The Golden Circle. Your staff was wonderful and so knowledgeable. Thank you for such pleasant tours.
We used grayline as they picked up at the hotel we stayed in. The golden circle trip was fantastic, our tour guide was funny and very helpful.
Well organised and quite interesting trip with great views of nature (wonderful waterfall). Our guide was very nice and had some interesting stories. Overall it was nice experience for a first trip to Iceland.
Would use them again
Easy to book, got a discount, user-friendly system
struggle to book on website took several attempts
Loved the trip and stories and history by staff. Would do it again.
The guide was extremely kind and prepared, she gave us lots of info and she also gave additional info when we asked to tell us more about trolls. Also, as a company, they are the only one who picked us up at our hotel (not very central), picked us and dropped us off in time and we had enough time at each stop. A very nice experience!!
Easy online booking
Remek idegenvezető, minden szolgáltatás kiváló volt.
Tour guide was really friendly person, she kept mentioning about Iceland history, and would often talk about the places along the way. Moreover, she would try to make us laugh with her jokes. Overall, I had such a good trip on this day. Seeing waterfall is beautiful experience.
Online booking was good. Our guesthouse was not listed on the website so I emailed customer service and received an immediate response with the closest pick up point.
On time, practical tours. The driver and guide were very nice. I would prefer more comfortable coaches for the longer tours. Over all a good experience
An easy to access form, clear and concise.
The pickup time is accurate and secure. You will be able to enjoy sightseeing efficiently, so you can enjoy it one day.
Best customerservice I've seen in a long time.
Very easy to book and took very little time.
The booking was simple, pick up at correct location everything ran smooth, well organised tour, sticking to times to make the most of the day.
Fantastic guide, full of really interesting information about everything we visited and very helpful with any questions.
Booking service was great. All went according to plan.
Simple easy and was a Fab tour.
Would be nice to have maestro card to book the tickets.
Very efficient service
Great service from Grayline. Very prompt on pick up and times during the day. Very informative guide. Only slight disapointment was the duration of the stop in each area.
We found greyline to be very good to communicate with answering questions before going on the tour.
It was quick and simple, and very well laid out.
Not as good as our experience with Bus Travel Iceland, would have liked to have seen more and there really should have been two hosts as the group was huge.
We had a fantastic time visiting iceland for the first time. Gray Line were really well organised and got us to our destinations in a safe and timely manner.
Easy and efficient
Very quick and easy booking process.
I couldn’t fault my online experience - the website is clean, simple and easy to navigate, and the products are easy to understand. My booking journey was quick and fuss-free!
Straightforward booking online, quick confirmation, pick up from designated bus stops punctual, drivers do not hang around so be on time. They have a list of names of who to collect.
Very good experience.
Good with no problems.
Good online information about the tour. Easy to purchase tickets
On time ! Staff were really on the ball and very helpful , made everything so easy
Very easy , help all the time
Excellently organised. Very good guide. Informative, good-humoured, patient, helpful.
Generally very good and accommodateing to our changing itinerary
Efficient service, well organised. Well informed tour guide. Comfortable coaches.
An overall of 3 stars. Altough a very nice trip with ok amount of time to explore the sites on the Golden Circle Classic trip, I found it unnecessary for the guide to talk throughout the tour, in this case 4 hours driving time out of 7 hours trip time, as he repeated him self many, many times and by that, made the facts and stories unfortunately uninteresting. But then again, I have taken very few tourist trips when travelling, so maybe this kind of tours are appreciated by other kind of tourists.
Very easy to book. Has all the information you need on the site and if you have any questions, the live chat team respond super quick!
Top notch. Golden Circle Tour was a great way to spend the day to see the natural side of Iceland.
They sent me to beautiful places!
Was very difficult at times to understand the guide who seemed to be Spanish. His instructions to the people on the bus were not always clear. As he was not definite saying to people not to change seats this caused arguments and tension on the bus.
Excellent at organizing all trips, picking people up and dropping off. All drivers and tour people were nice, helpful and very kind
Airport pick up was a bit confusing. . No one to meet us, just a sign to stand by and wait. We therefore missed one bus waiting to be told where to go and had to wait an hour for the next bus.
Great tour guide - Armann was very funny, knowledgeable and approachable. On trips like this a great tour guide brings the trip to the next level.
The whole experience was amazing. The booking and the tour.
After a 2.5hr delay flying from Luton to Keflavik, Grayline staff were at the airport waiting for us and directed us to our bus. We used Grayline also for our Golden Circle tour and it was very informative professional - all shuttles were on time and so were the connecting buses going to the GC Tour or our return to the airport. All staff were professional, helpful and knowledgeable. They also spoke English, our GC Tour Guide spoke Japanese. Would hesitate to recommend or use again.
Very punctual Great driver and very informative guide
Very organised and efficient service and tours
Booking was easy to make and smooth.
It was indeed one of the best holidays we had. Iceland has so much to offer and the tour is just incredible, not to mention the weather that is just perfect on that day.
Great trip saw lots of things but nothing was rushed
I have been on this exact golden circle tour before with this company and it was brilliant... unfortunately this time I couldn’t understand the tour guide nor could any of the people I travelled with. His lack of English really spoiled the experience and was highly frustrating. If you pay for a guided review that is what you should receive!
We had a short trip to Iceland Jan 2019 and used grayline for airport transfers, northern light tours & golden circle trip, their staff were very knowledgeable and their customer service was excellent. They were punctual and buses were new, clean and comfortable, recommend them to anyone traveling to Iceland
very easy to book with quick confirmation
Easy to book, no problems. Pick up from hotel
Hassle free booking very prompt and efficient service would recommend and definitely use again
Gray Line was great with timely pickup from the airport and from the hotel for our Northern Lights and Golden Circle Tour excursions. Our tour guide for our 2nd Northern Lights tour, Johanna, was amazing- entertaining, engaging and fluent in English and Spanish.
Great tour to all the main sights, very friendly and knowledgeable guide, experienced bus driver (much appreciated in the snow and ice!!)
A very informative and well organised trip. The tour guide was excellent and very knowledgeable. The scenery was absolutely stunning.
The minibus transfers from our hotel to the main coach depot worked like clockwork. The drivers were very professional and helpful.
We did the Golden Circle tour whith Grey line. The tour guide was very knowledgable about Iceland and the different areas, he told us lots of interesting things and made good recommendations. The tour was good, pretty well organised but in our opinion it was a bit too long. We felt the last couple of stops on the way back were unnecessary. Would definitely recommend Grey line.
Everyone is very friendly. And you always get help in the sales office
I usually never give reviews but this was an exceptional experience. Honestly this was the best tour we've been on. Two of the friendliest drivers/guides, very prompt and professional.
No issues - Quick and Easy. Documents arrived promptly my email and one page printout.
We had a fabulous time on our Golden Circle Tour! Roman was an AMAZING guide! He's funny, knowledgeable, kind and professional! Olie, our driver was terrific! My kids had a blast too! I would highly recommend your company and this tour for those booking Iceland! Thank you Gray Line for making our trip more magical!
We found this tour easy to book online, no need to print anything out and could simply use our phone as a ticket. We would recommend to family/friends travelling to Iceland!
Tout était super
A brilliant day tour with a tour guide who looked after us well and provided us with so much information about this beautiful country! All the stops were great and the places to eat were lovely (chocolate and banana cake was the best!) The waterfalls, the geysirs and seeing the tectonic plates were brilliant to see. A must see if you visit Iceland! Thank you again to the tour guide!
Interested itinerary- absolutely beautiful places to see. Service on time, well organised, reliable. Informative guide, friendly atmosphere. Recommend!!
Used this company for airport transfers and tour excursions .highly recommended airport transfers easily accessible and well organised .no long waits ,transfer back to airport confirmed day before and clinician was outside hotel on time . tour of Northern Lights was amazing , guide was informative and funny could see how proud he was of his beautiful county and well deserved to be awesome place .Driver inspire confidence even though routes seemed tricky to a British driver!! Second tour of the Golden circle was awesome guide again informative and approachable scenery was second to none ! Well worth the trip
The service was excellent from pick up to drop off. The guide who was called Oliver was a gentleman who was full of knowledge. The bus driver who im not sure his name was possibly (Balder) was excellent driver as it was snowing a blizzard. I will definitely be back to Iceland and will have no hesitation to book with Grayline again. Many thanks for a memory that will last for ever.
Those tour is amazing and great value for money,the driver and guide where brilliant. We where travelling with our 7 year old and they made a massive fuss over her(she was the only child on the trip) Very professional,highly recommend and will definitely be using again on our return to Iceland in 2021
very easy to use site . easy to navigate round an book trips for chosen day . all the information is there for itinary of each trip but if you need to contact them ,they are fantastic at replying .
From start to finish this was a fantastic trip that i would definitely recommend ! Grayline picked us up promptly right outside our hotel. The guide was so funny sorry can't remember his name but began with an A I think. He had a great sense of humour. Hats off to the driver too, you would never know He was driving on soo much snow. The stops were outstanding Iceland is a beautiful country we had plenty of time and each stop for photo shoots and toilet breaks although there was also a toilet on the bus. We were dropped off back at our hotel. Loved my trip.
Online booking was user friendly. The tour guide is very professional, safe & trustable. The only point I prefer can be better is if you could provide meal will be much appreciate.
Outstanding timekeeping and efficiency with great tour guides. Best bus service in Iceland by far!!
Great service and really enjoyed the tour. Thank you.
Great service and very friendly driver!
Great tour,and lot of beautiful places very good guide with a lot of knowledge about iceland.
Booking through Gray Line was so quick and easy! Very thorough itineraries that perfect matched the actual tour, friendly staff and helpful customer service.
Excellent tour guide. Amazing nature. Very safe and careful driver.
Great experience. Awesome day. Tour guide informative and fun
Great esperienze! Golden circus and pick up from airport...
Really enjoyed the Golden Circle tour, tour guide was knowledgeable, interesting and friendly. Represented good value for money
I found Gray Line excursions to be very professional. The tour guides were very informative and friendly and they coach bus was very clean and comfortable.
Very great experience with Gray Line. The staff is very knowledgeable and the bus was comfortable and clean.
A great day trip around the golden circle. The tour guide (apologies,forgot his name!) was very informative, funny and accommodating-even when we held them up by waiting at the wrong location! We were made to feel very welcome and looked after, which made taking in the beautiful scenery all the more enjoyable. Thank you!
Very professional and helpful people. If you have a problem they are always ready to give you a hand.
Very bad experience for the drop off arrangement. Though the guide has checked with everyone on bus for where to be dropped off & asked for the no. of person. Originally, we should drop at No.9, the local guide said that he has told 3 times for No.13, No10 & No 9, but we didn’t know & hear. Finally, we need to drop off from bus 8 (church) to bus 9 (about 10 minutes walking) under the cold & snowing. We argued with the guide that we didn’t hear he mentioned No.9 a few times ? We sit at the seat closed to the 2nd door of bus, we are angry that why he didn’t count the no. of people when leaving ? We think the drop off point has been grouped bus no 13, 10 & 9. We sure that the bus hasn’t stopped at bus 9, as we can recognize our pick up point at bus 9. We told the local guide we are No choice & really don’t want to walk from bus no.8 to bus no.9 under this weather conditions & also the main point it is not our fault to miss the drop off point, it is the unclearly & mistake arrangement. Last but not least, the guide didn’t take care of the customers when went to point to point. He walked front & didn’t take a look for the whole tour at the back. The care for the customers is none.
El tour Clásico del Círculo Dorado de Grey Line es de los más económicos, pero no sacrifica calidad. La recogida en el punto de espera (fuera de nuestro hostel) fue dentro de los 30 minutos que indican. El autobús del tour es moderno, y están en buenas condiciones, además de limpio. No se llenó ni la mitad del camión por lo que pudimos ir muy cómodos. El guía era un señor un poco mayor y tenía un tono de voz un tanto monótono, sin embargo no por eso dejaba de dar datos interesantes a lo largo del recorrido. El guía bajaba con nosotros y nos daba una explicación en cada parada, tras lo cual no daba tiempo libre. Grey Line no hace paradas en restaurantes para comer, lo cual me parece bien, ya que otros tours en otros países "te obligan" a comer en ciertos restaurantes. Si necesitas algo para comer, en la mayoría de las paradas hay un cafetería. Fuera una buena experiencia y lo recomendaría.
Well organised tour with friendly informative guide. I had a great day and would have no hesitation in using Gray Line when I visit Iceland again
Excellent service from start to finish. We used Grey Line for both the Golden Circle tour and airport transfer. Both were slick, efficient and on time and the staff were fab!
Very efficient would recommend this service
The trip was good, well planned and thrrtour guide was awesome with explaining background details regarding iceland. Only little thing i like to rethink you guys is the times spent at the locations, at the natural park could be a bit extended in my opinion. We would book a new tour with greyline at any time again.
Das Abholen bei der Busstation und die ganze Reise hat sehr gut geklappt.
We had a very nice tour. The guide was really good and knew a lot about the different sites. We also stopped at a few more places than the description online which were a great surprise. The bus was really nice and seemed very new. The only thing that was a bit negative was that the bus was way too cold. It was raining and very cold and windy outside so it would’ve been great if the bus were a bit warmer.
Good efficient service and Simon our tour guide on the golden circle tour was amazing. Top marks for Simon. Very informative and very funny
The tour was awesome. Tour guide he was really good. He always told about the history of places and helped us avoid sliping off in the places covered by snow.
Only issue was currency
Well organised, with an informative and funny tour guide.
Everything was so easy using the online booking
Nice and easy
The tour itself was great - tough time schedule but with just 4,5 hours daylight we expected this. Just 4 stars, as we had to request the voucher, it has not been sent by email automatically. Pick-up and return went well.
Great tour guide!!
This was a great day .The guide Oliver was very informative. The whole tour took you to many interesting places and the scenery was amazing.If you go on this tour make sure you wrap up very warm.Would definitely recommend this tour and well worth the money.
The tour was great the tour guide was even better so nice and informative wish I remembered his name .
great guide - great tour - cheaper than other competitors
Very easy and user friendly website
Easy to book any additional info you can e-mail and get a prompt reply
We really loved how your sales office (opposite the city council) worked. We were confused about the pick up stop and were late for our pick-up. We were promptly redirected to a different location and got on the pick-up mini-bus. Your driver Isaac was extremely helpful with the baby seat. On the other hand, we were quite disappointed with our guide Tanya. Her English accent is ABOMINABLE. We are English teachers back at home and we have heard our share of bad pronunciation, but this was truly terrible. We couldn't understand some of the things she was saying at all. She also mispronounces the simplest words like instead, turf... It's difficult to believe you couldn't find someone with more decent English here in Iceland where the overall level of the language is so advanced.
I would recommend this tour. The tour guide was brilliant really informative & had a great sense of humour.
Adequate time spent at each area. Well informed and knowledgeable tour guide. Everything ran like clockwork, on time to the minute. Would definitely use again!
I had a few questions I needed answering before booking. Online chat assistant was extremely helpful and very pleasant
I had a few questions I emailed before purchasing and they were clearly and promptly answered
The tour guide is professional and patient!
Gray Line has a very well organized program. Shuttles are timely, comfortable and staff is knowledgeable and very willing to help. Drivers are skilled and prioritize safety before moving to the next stop. The Guide was funny, offered the right amount of time for information and catching up on a little sleep while driving to the next destination. The tour itself is AMAZING and each stop offers ample time to explore, take photos and take in the beautiful landscape and sites. Caution: You want to make sure you arrive at a minimum of 30 minutes earlier at bus stop. There is only one shuttle that will pick you up and if you miss it – hail a taxi ASAP to go to bus terminal to get on the tour bus. Looking forward to visiting Iceland again in both winter and early summer! I would absolutely use Gray Line again! Thank you Gray Line!!
It was a nice experience. Definitely will come again in Summer. Grayline is very good and affordable. Hotel Pick up and drop is good.
Awesome tour with 1 hour exploration on each location. Informative and funny. The guide Simon was hilarious and professional at the same time. Gummy the driver was great. Comfortable ride all the way and felt safe.
Nuce Trip ans super friendly Guide.
Very well worth,cheap , tour. You see a lot, and at the convenience of someone else driving. Tour guide explains everything you are seeing the entire ride.
Online booking experience was fast and easy. Would be better if offered in CHF.
Very good tour (Golden circle) and excelent guide, with a lot of interesting information to share with us!
The tour was great. The guide Christina was really friendly and knowledgeable. Was a special way to end the year.
I just enjoyed the tour and the price was very reasonable. We did everything in a good amount of time and the guide was quite knowledgable.
Tour guide was excellent, very interesting and knowledgeable and the driver was very safe. It would be nice to spend longer at each location and if the toilet on board the coach was working then this would have been helpful.
Easy to book
Online was great. The guide talked way too much, did not stop for a second. Went back with a headache.
Very helpful and attentive to their customers. Efficient and reliable drivers. Coaches are clean and comfortable. Excellent services
Amazing experience and tour. Got to see the wonderful sights of Iceland. Our tour guide was friendly and very informative. Would 100% recommend.
The pick up was smooth with drop off at hotels at the end of a long day. The tour was amazing with lots of stops at amazing locations, it’s one of the best trips i’ve been on. The waterfalls were spectacular with the geysers being beautiful. The views are stunning they seem so unreal like a post card picture. The tour guide was lovely and knowledgeable we all really enjoyed our day out with gray line
The experience was easy and secure.
The booking was easy and there are a lot to choose from
Our guide was amazing and told us a lot of great stories about each of locations and Iceland in general. The tour is perfect as you get to spend decent amount of time at each tourist spot and take tons of pictures. It was the best day I have spend in Iceland and I highly recommend Gray Line’s services to everyone. Our driver picked us up on time and bus was new, comfy and clean.
The guide (Stefan) was extremely knowledgeable and the highlight of the trip. The driver could have been more accommodating though and also the Wifi never worked on greyline buses while we were in Iceland. The trip itself was on time as scheduled and was memorable.
Empresa muito organizada e responsável! Recomendo!
Absolutely amazing, would recommend this trip to anyone going to Reykjavik. A must do tour
It was simple, quick and easy to book.
We found it simple to book this tour online and it was half the price of other companies...
Great guide. Saw the lights! Well organized and informed.
A good day, leave out final stop
Really informative guide Olafur? Made it feel as though it wasn’t a job for him
Erg klantvriendelijk, behulpzaam en komt afspraken na. Gids gaf veel informatie tijdens de excursie.
The right balance of guided walks and free time
Fast and very convenient.
Online booking experience was very pleasant and easy to do, I don't have any recommendation at this point.
In the main the stops on this tour were interesting and enough time was given to enjoy the sights. However the tour was oversubscribed and I could not hear what the guide was saying. When I did hear, I was being directed to look at something out of the window which was so filthy it might as well have had a curtain across it.
Knowledgable guide, comfortable coach - everything ran like clockwork.
Great value for money offered with modern buses and lovely tour guides&drivers.
Punctual, very well organized. Nice coaches, always warm and comfortable, friendly helpful drivers. WiFi works well. Easy online booking and cancellation policy exactly as stated. Excellent policy for northern lights trips.. I didn’t see the lights therefore I can go again without charge.
They are always on time for every pick up and tour we have been on - 4th year to Iceland
Extremely punctual, great driver and guide would 100% recommend
Amazing experience, we thoroughly enjoyed our day trip, our tour guide was amazing and the trip itself was once in a life time
Good efficient service from pick up to drop off.
on time every occasion. plus very professional, would recommend them without hesitation
Very considerate when we had to stop due to bad weather
It was a great service, affordable and on time. Definitely would look for them again while in Iceland!
No hassle and picked up and dropped of at same point. Highly recommend
Easy to book, prompt pick up and drop up. Great tour with lots of info.
Tour itself was good, but their disabled access was terrible! I needed the toilet whilst waiting for my ticket (no big deal, right?) - they said they had a disabled toilet, and I could see a big toilet across the room with a big wheelchair symbol on it... Except it wasn't a disabled toilet after all! They'd just put the IDENTICAL stuff from another toilet in a big room and painted on a wheelchair sign on it! No grab rails, couldn't even reach the sink or the hand dryer! When I pointed this out to the man on the desk, he just said "well, we just rent this building.". Like that's an excuse? In the end, had to spend 30min wheeling across an icy car park, in -5 degrees, to wait for a nearby shopping mall to open, to find the toilet in the mall, use that, wheel back, only to find out I'd missed my tour (and, of course, no-one thought to tell them to wait)!
Fantastic tour guide. She really helped make the trip.
Conditions de circuits satisfaisantes. Dommage que le guide ne commente qu’en anglais et espagnol alors qu’il parlait parfaitement le français durant les pauses. Mais c’était réservé pour les lundis, hélas pas une date où je pouvais pas être là.
Pick up was right on time. Coach was new, comfortable & full of extras - Info screen, plugs & USB charges on every chair. Tour guide was excellent & very informative. Few extra stops thrown in but as it was December it was very dark until gone 10 o'clock, so couldn't really see them. Overall a delightful day with just the right amount of time at each location.
Great value tour. Jam packed with heaps of history, natural beauty and very well organised from the start. Our tour guide was excellent.
Good tour, very knowledgable guide. Would have liked a bit more time in some locations.
Great company.. very organised and always on time for pick up. No issues whatsoever. Very interesting tours and the guides are full of knowledge.
Would definitely recommend gray line tours
Easy to choose a tour and book, tickets easily accessible on mobile device.
Great golden circle trip with Grayline, adequate time at all key stops, guide was informative. Could have missed out the stop at the Church and the final refreshment stop and returned to Reykjavík a little earlier.
Incredible! The sites were stunning and we had plenty of time in each destination. The coach was comfortable (if a little chilly on the way back).
The tour guide is fantastic very funny and knowledgeable!
Die Buchung der Tour ging einfach und schnell über das Internet. Die ganze Tour war super organisiert. Es erfolgte eine pünktliche Abholung vom Hotel und nach der Tour wurden wir wieder in der Nähe des Hotels abgesetzt. Was uns besonders gefallen hat: Wir hatten eine ganz tolle Reiseleitung (Agga)!
We loved our day out with Disa. What a beautiful country! We did the Golden Circle Classic day tour, and it was a perfect way to see some of the highlighted geological wonders of Iceland. We also completely lucked out with weather....so considering the conditions it was perfect.
We used Gray Line for airport transfers and Golden Circle classic tour. Great service both times, punctual and informative tour guide. The actual Golden CIrcle included a few extras than what I was expecting - visit to an extra waterfall, a church and also a huge house that the tour mentioned they are planning to build a new lagoon and other facilities on. Great day and we booked the day before..was affordable and really easy to do. Would recommend Gray Line.
Well laid out website, no problem with booking at all
A beautiful day, and a very informative and fun guide
Very well organised.
Great comunication and tours :-)
I visited the Golden Circle with Gray Line and the experience was really great. Therefore I also chose them for the Airport transfer.
Whoever was our guide, he was superb, and we think he likely made us give you a 5-star rating. Hats off to him! Likewise the bus driver was excellent. He clearly knew how to drive that big bus in difficult weather and very narrow streets. Bravo.
We had great service from your company. Your communication was excellent and you always arrived on time. We thoroughly enjoyed the classic Golden Circle tour, your guide and driver were first class. The information we received and the places we visited on the tour were again very good. We have no complaints at all and would have no hesitation in recommending your services to others. If we are ever back in Iceland, we would definitely use your services again.
Excellent service. Tours on time, good pick up service, informative and courteous guides and drivers.
Easy to book online, all correspondence regarding pick up etc was timely and easy to follow.
We did 3 tours over our 4 day stay and each was better than the last! Very well run with lovely staff. Would definitely recommend!
Great day out saw lots of lovely places
Reliable, polite drivers, efficient service Tour guide for Golden Circle was excellent, he was informative, funny and looked after the group very well.
Wonderful experience.... the office staff are very accomodating in sorting our bookings and very helpful when changes are needed. The drivers are very experienced even on rough weather. The tourist guides are very knowlegeable and friendly. Will definitely recommend it to our friends and family.
All were perfect.
Good time keeping and k owl edge of guide very good
Lots of excellent tour options on the Gray Line Iceland website. There was plenty to choose from and lots of detail and information to help make an informed decision. Tours are very affordable and were definitely good value for the price.
We only had very short two nights stay in Reykjavik and this tour was ideal as it showed us the best places without wing overwhelming . The tour was well attended. I appreciated a pick up from hotel and the tour guide was very funny very informative and provided information relevant to live on Iceland in 21st century. I.e. how a small tomato business grew into massive concern etc. Really enjoyable way to explore.the area.in a short time.
Great tour with nice staff! Really loved it!!!
Tour was well run and tour guide enlightened the tour with his commentary. Very enjoyable and informative.
The overall organisation of the trip was really well. The guides were knowledgeable and helped us make the trip a nice. Special mention to Anna who was excellent in the Golden circle classic tour on Saturday, Dec 1, 2018. We were told by the guides to download the northern lights app so as to click photographs which was again a very handy tip.
We had a great trip with a very good knowledgeable guide so kept us entertained. The service was good and comfortable coach with just the right amount of time at each stop to enjoy the sights.
Fabulous trip and would thoroughly recommend this tour!
Excellent host and driver. Very informative tour. My only issue was the weather (extreme winds) to the point people struggled to stand. It maybe advisable to warn people prior to departure and offer and alternative date as due to these winds we missed some of the delights!
It was an stress free booking
Ordering was very straightforward. pick up was on time and communications via email were very prompt. Tour guide was great, very knowledgeable and friendly. tour ran very smoothly and was a highlight of our trip.
Very well organised. Highly recommend it
Excellent service the tour guide was extremely friendly and informative we thoroughly enjoyed the whole day!
Valuable for money. Great visit by the tour.
It was a wonderful day with Gray Line Iceland Golden Circle Classic Tour. The tourist guide is awesome, the speech is clear, and there is a lot of information. I just wish there would be more time stop at the first two or three stops.
Amazing value for money! Brilliant customer service- pick-up and drop-off on time, really knowledgeable and enthusiastic guide- kept us entertained with anecdotes, mythology and local knowledge. Showed us all the sights on the Golden Circle- advised us where to go to get the best views- cannot rate highly enough :D
The highlight of the experience was the incredible calm lady who guided us throughout the day. she was incredible.
I booked all of my trips and transfers before I left the UK in Iceland with Gray line, the booking process was extremely simple and I printed off all of the confirmations. All of the information was clearly displayed on the printed coupons, all of the trips and transfers effortless and what all on time. We had many different gods and all of the information was very useful.
Had a brilliant day - informative, fun and very helpful tour guide.
Very easy to book online
Very easy and simple to book
Was very informative and gave lots of time at each stop.
Responsible staff. Punctual pick-up service. Easy rebooking.
Online booking was easy and convenient. We were able to book some things well in advance, but it was also easy to navigate from a phone in the event of needing to make a last minute reservation.
Smooth. Were one of the best priced companies for this trip
pick up slightly late, but great day out
Unfortunately our holiday was cancelled so we were unable to go on the trips. Our experience with customer service when cancelling was excellent and our money was refined to our account almost immediately.
Simple and quick
Polite, easy, and a good all round professional service
Excellent tour and the guide was very informative
The driver was very good. The bus was on time. However the tour guide was very average. When asked questions he looked uninterested. Also, I booked a tour in English and 95% of the people on the bus were English speakers but there were about 4 people in the whole bus that spoke German and for this reason everything had to be be translated to German. A few people approached the tour guide to express our discontent but he did not say anything about it and continued to translate everything into German. It was very difficult to understand his accent and this added to the German talk made the explanations very long and boring. People should be made aware if there will be another language spoken during the tour.
Very punctual for the hotel pick up. Friendly drivers and tour guide. Good value for money. Comfortable coach. Power points on coach. Golden circle is a very worthwhile tour.
Simple and easy to do.
We had opted for the Golden Circle classic tour with Gary line. The booking process was hassle free and the customer support was very understanding and helpful in terms of our queries and requests around the booking modifications. The tour itself was carried out as per the schedule and the guide was knowledgeable and friendly. I would recommend Gray line to fellow travellers.
The tour was very informative and guide was very good at telling us the stories and info on all stops. We also stopped at more places than was actually advertised when we booked it so was a nice surprise. Well run company all together.
Very well organised tour and not as expensive as other tour companies offering the same service. Ample time was given at the main locations with an informative tour guide. The Volvo bus was particularly comfortable. Would highly recommend the Classic Golden Circle Tour with Gray Line.
Brilliant day the tour guide was brilliant and we got a good amount of time at each location
Excellent tour and an anazing tour guide. Extrememly knowledgable. Could answer any of our question. Very informative. Wicked sense of humour too !!!! You cant cone here and not do this tour.
Grey Line Golden circle tour was amazing. Well organised, friendly staff and amazing places to see. Would throriughly recommend!
The experience I had was amazing! Great guidance by Agga who seems to know a lot about everything in Iceland. I didn't think it would be able to see so much of the country in just one day without feeling to tired or overwhelmed! Great job guys...
Quick easy and efficient
Very friendly and lively tour guides. They kept us entertained and imparted their knowledge. Pick up and drop offs ran on time and I didn't experience delays. Special thanks to Theo from the Game of Thrones tour.
Online booking very simple and describes the trip just as it comes
Excellent tour guides that made the tours very interesting and enjoyable. Easy to book the tours online and very user friendly
The entire trip was amazing from pick up to drop off. Our guide Agga (I hope that’s spelt correctly) was so knowledgeable and approachable. One thing I would have preferred was a stop at the 3 craters rather than the church but apart from that each stop was well worthwhile and we had enough time to explore, eat and have a toilet break!
Very easy and simple.
Great day out all round. Excellent tour guide!
Very ponctual, effective and kind staff!
Lots of information
relatively easy to book online, once we had decided which trip we wanted to do
After searching the internet for a golden circle tour this one stood out the most and was the most reasonable priced.
Easy to use service, quick and efficient. No problems at all.
Easy to deal with. Good experience.
Had a great time, will be booking again.
Todo perfecto.paisajes maravillosos.muy buen guia y conductor.
On time, comfortable accommodations on the bus, skilled guide and a good itinerary
Amazing trip to the Golden Circle with Grayline! The coach was on time, comfortable and our guide Earl was amazing!
Straight forward and easy to understand and manage
Ottimo tour, ben organizzato, che permette di vedere il Golden Circle condensato in una giornata con partenza e rientro da Reykjiavik. Pro - bus nuovi con wifi e presa di corrente - comodità - guida esaustiva e disponibilissima - pick up comodissimo - possibilità di vedere tutto in un gg Contro - guida un pò troppo logorroica, a volte non faceva aprire il bus per finire il discorso, quando già i tempi erano serrati. Inoltre il bilinguismo è difficile da sostenere - tappe forzate. Se si vuole fare tutto in un solo giorno è necessario stare poco in ogni sito. Se si è poco atletici, stanchi, o se semplicemente si vuole vedere ogni posto con calma e con il tempo per fare una bella foto è meglio evitare tour come questo, perchè si rischia di non avere il tempo. In sintesi è una questione di come si vuole visitare il sito, se ricadete nelle categorie di cui sopra meglio orientarsi su quelli in piccoli gruppi o noleggiare una macchina, se invece si vuole fare un tour veloce ma più che esaustivo allora è la soluzione che fa per voi
Really enjoyed the tour- our guide Oliver (forgive the spelling) was extremely knowledgeable and friendly. Iceland is amazing!
Great service and plenty of time to see everything.
On-line booking was easy - trip was excellent, and Olefur our guise was really really good - very knowledgeable
I have this tour 5 stars because it was very informative, and personal. It was a great tour and I enjoyed our driver and host. when I return to Iceland I plan on using Greyline for other tours.
Gray Line's services are excellent, great, helpful, informative guides, well-organised, punctual itineraries, amazing sights.
A good Journey, an amazing visit, thanks.
The booking process was easy and straightforward. We knew exactly what we were booking and had confirmation and knew the price straight away.
Easy process and everything went as planned.
Fabulous trip, very well organised with very knowledgable and friendly tour guide. We will definitely be returning and would use Gray Line again. Always prompt pick-ups, no problems at all.
Easy to book and confirmation emails made the whole booking process simple.
Great and comfortable bus, and excellent and funny tour guide! I have tried other tour operator in Iceland, but they cannot reach the same standard as Gray Line. Keep up the good work! Customer always in th center...!
Easy to use online forms, email confirmations received with no issues
Grayline a été très arrangeant (nous avons eu un problème de disponibilité le premier jour. Nous les avons appelé et ils nous ont tout de suite proposé de revenir le lendemain). Le tour en lui même est très touristique et très minutée mais cela permet de voir tout ce qui est prévu et c'est très beau. Le guide était super avec de l'humour "british" et des anecdotes.
Excellent tour, great value for money and very well organised. The guide was excellent, clearly very knowledgeable and he was fantastic with our kids! Highly recommend this tour if visiting Iceland!
Had a great time on this tour, just the bus rides were scenic enough. I liked the sights as well as the food stops. The guide was really informative and I learned a lot and fell in love with Iceland even more.
Professional service, punctual and great friendly staff with a smile
The tour was great and our guide was very well informed and very enthusiastic. Even though the weather was bad we had a great day.
Prompt, informative, professional
We would definitely use this company again. They where reliable and prompt, the transport was very clean and drivers very polite
Online booking was quite easy.
Web site was easy to use. Improvement suggestion: More detail in itinerary (will there be rest stops and stops for meals?)
our guide was great. the lunch stop was scheduled at the falls, which was awful. we were told beforehand that we could eat at the geysir which was thw next stop. But the geysir stop was half as long, there would have been no time to visit the site and break for lunch. the quality and selection at the geysir stop was excellent. Greyline needs to change the schedule so no one need endure the horrible food at the falls.
Excellent Golden Circle Classic tour. Our guide was both informative and humorous.
Great tour, although we had really bad 'Icelandic' weather. Tourguide was excellent, very enthusiastic, funny and knew a lot. He gave a lot of information during the busride and when we stopped on locations.
It was really straightforward to book our trip with Gray line. Their communication filled me with confidence. Sadly I was very ill on the day of our tour but after informing Gray line they were everso kind and understanding and dealt with our last minute cancellation wonderfully. I would feel very confident in booking with them again.
Great communication about pick up. Actually had a rep stationed at our hotel - extremely helpful chap!!!
A fantastic trip, an excellent guide who gave us stories and explanations about everywhere we went. Lots of comfort breaks! We had a wonderful day and an experience we will never forget. Thank you.
Very efficient and friendly tour guide, answered every question we had perfectly! Would highly recommend this tour to anyone in Iceland!
Bus and facilities were great. Locations were amazing and Wifi was good. Tour guide could have been more friendly. Said hello when we got on the bus or even cracked a smile every now and then... We were left to do our thing at each location which was fine but think that should be stated in the information when you book as some people didn’t want this.
I booked the Airport Return Transfers, The Northern Lights Mystery Tour, and The Golden Circle Classic Tour with Grayline and I have to highly recommend them on all the tours, great busses and transfers always on time and friendly and great guides on the tours. First Class.
Absolutely recommended. Beautiful sights, very knowledgeable guide. A definite must do in Iceland
Was very happy with whole experience
Very good experience. There was WiFi in the bus and also USB charging points. Stops were at regular intervals so the journey didnt felt too long.Moreover, had ample time to explore the points, didnt felt rushed. I would have liked to see the tectonic rift in Thingvellir National Park but we stopped at some other place in the national park. Would recommend this for golden circle.
Excelente agencia de turismo por todo el servicio ofrecido. La recomiendo plenamente
The Golden Circle tour was an excellent way to see around Iceland. Our tour guide and bus driver were excellent. Our guide not only gave us commentary at our main visitor points, but told us stories along the way about Iceland itself and some of the folk law tales. Excellent trip, would definately recommend.
It was great- easy to use website and informative descriptions of tours made decision making straightforward
The tour was informative. I would recommend to others.
We took the Grayline Grand Circle tour in Iceland. Had a very knowledgeable tour guide and enjoyed the experience.
We took the South Coast Tour, Golden circle and the Northern Lights tour. We were very satisfied. the tour guides are very informative and nice.
No issues booking our tour online.
flink guide som også fortalte om likt og ulikt utenom det vi så
Es war alles sehr hervorragend besonders die Reiseleiterin, ich konnte viel über Island erfahren
Our tour was fantastic! The sight are incredible and our tour guide gave us an awesome overview of Iceland’s history. We learned so much while we took in the countryside.
Me and my partner did not book this tour prior to coming to Iceland however upon watching a video of the tour on our airport transfer decided to book this on our second day. We were thoroughly glad we did the views were incredible and although eight hours seems a long time it flew by! Our guide was very informative and lovely and I would highly recommend this tour to anyone travelling to Iceland in the future! Very enjoyable! P.s photos really do not do it justice!
Selection of tours was very good and the online booking was very straightforward
Would defenitely recommend the tour
Booking is really easy
The driver who took us, he should be calling us when he did not see
Great service and quick response when we needed to change pick up location.
very good and special, the guide and the driver was nice The only on thing I would like to recommend is the internet on the bus was not working sometimes.
We had a wonderful experience with Gray Line on this tour. The guide was lively, knowledgeable and kept the tour moving at a reasonable rate.
Extremely efficient and reliable. Would recommend.
Aikataulu piti hyvin ja paljon informaatiota. Varsinkin Golden Circlen opas puhui hitaasti ja selvästi.pysähdykset sopivan lyhyitä mutta sai kuitekin kävellä vähän.
It was a very new nice trip and guide is very knowledgeable and friendly.
The Guide was amazing. He took care of every ones interest and gave us lot of information. Willy as we called him, was full of life and knowledge of the places. Took along lot of good memories with me. Thanks to the team.
Booking and pick up were smooth and easy! Our tour guide really knew her stuff, no question was too hard to answer. The locations visited were beautiful ♡
Gray Line provided great service and staff was very friendly!
Wonderful tour. Guide was excellent.
I managed to book the tickets very easily and the steps were explained very clearly.
Les prix sont raisonnables au vu des visites proposés et des tarifs habituels du pays, et les guides sont vraiment top, très agréables et donnant plein d'informations pertinentes et intéressantes.
A very good tour. An awesome guide. All in all an amazing trip.
Auf jeden Fall weiterempfehlen! Pünktlich, zuverlässig, bequem, freundlich, kompetent, professionell, tolles Programm!
Has provide all the information about the places I have visited . The guides and the driver of the bus were extraordinary. All the best to stay as good!
Online booking and website was easy to navigate with a good summary was provided explaining the tour.
We greatly appreciated the Golden Circle Classic Tour. Our Guide, Halli, was knowledgeable and fun. Our driver was excellent at managing the bus through areas that I would not want to drive. The combination of the two made the tour extra enjoyable. The sights we saw will stay with us always. We look forward to returning to Iceland and taking more tours with Gray Line.
We booked a tour before boarding the cruise ship, unfortunately the itenerary was changed and as a result we were not going to be able to enjoy our originally scheduled tour. This company was very responsive with other suggestions. Ultimately we asked for a refund, and they were quick in responding. Very happy with the service!
The tour was awesome and quite relaxing. The waterfall was the best part of the trip. I recommend you skip lunch and make a mad dash to the waterfall. You really need the extra time to get real close to experience the full power and majesty of it. The waterfall is incredible powerful and breathtaking. Actually if you just stop at the waterfall only and get real close. Close your eyes and breath slowly for a few minutes. Those few minutes are priceless and you will remember the waterfall forever. The waterfall is worth every penny.
Great tour! Amazing sights and so much fun!
The sights were great. Our disappointment was with guide. His English was somewhat limited so therefore the information he shared was very limited. There was so much more we could have learned during the driving portion of the tour. It was good we had our Rick Steve’s Iceland guide book to refer to. The guide was very nice but didn’t share a lot of info. We took the Saga South coast tour on September 8. It was so good because the guide/driver provided so much info
Professionali e puntuali. La guida era molto simpatica e ha fornito tante informazioni sulle località visitate e sulla cultura islandese.
I had a very great and wonderful trip with Ms.Ying. She is a very responsible and patient guide，and your car is so new. If I visite Iceland, I will choose your company again!
Excellent service, we had no hassle changing a booking to a different day and the tour guides were fantastic - knowledgeable, interesting and funny. Highly recommend Grayline Iceland
Good tour with the exception of lunch. Food prices were very expensive at the venue offered whereas there were other optional sights available nearby.
Avevamo un solo giorno libero, in un viaggio di lavoro di 9 giorni a Reykjavík, e questo è stato un buon modo per vedere alcuni degli elementi caratterizzanti la terra islandese: cascate, geyser, parchi. Considerate le condizioni di tempo, lo rifarei! Era l’ultimo tour della ragazza che da molti anni guida i gruppi in questo itinerario e devo dire che è stata molto disponibile ed esaustiva (ha parlato tantissimo!! :)). Grazie.
Very easy to book online.
Excellent tour. Very knowledgeable guide and also very funny with a smart sense of humor. You do not feel rushed. Very punctual for pick up. Overall great experience. Highly recommended.
Reliable and dependable service
it's very easy to book a tour. Friendly staff. A convenient and accurate pick-up time. An interesting tour.
The Golden Circle tour was well-run and narrated well, with information on the many sights to be seen. The group was kept together by the guide, yet we had time to have our own experience of the many places we stopped.
The tour was great along with the tour guide and driver. I wish there was a bit more time in some of stops and maybe less at others. However it was great overall. My only complaint was the ride back the airport, we hit terrible traffic and it seemed like it was construction, so if that’s was something known earlier it would have been nice to have been warned about it so that I could have booked an earlier bus back to the airport...
Was a good tour. Good guide. Only thing I didn’t like wifi was not working
Easy and quick
Knowledgeable host kept us well informed on everything we seen on the tour. Stunning waterfall and great to watch the geyser.
The buses have no leg space at all. I‘m less than 1,80m tall but had problems to sit throughout the day. But no wonder if there‘re 60+ seats on board where other operators put only 49 seats in. More time to see the Geysir would have been much appreciated.
Easy and smooth booking process
Comfortable seats on the airport shuttle service and efficient delivery to Bus Stop 10. And for Iceland, good value - £36/€40 return for a 45 minute trip is costly by UK standards but not in Rejkyavik! Seats on the Golden Circle Classic tour were much more cramped though - I'm 6 foot and had to sit with my knees a foot apart to fit the seat. The guide was very good on the tour though and it was a good itinerary and not too long a day.
Guides knew their subject matter. Incredible sights. Finished the tours on time, without skimping on anything. Only concern was the fact that renting a car and doing the tours on one's own is significantly cheaper.
My booking experience was very straight forward.
Very smooth process.
tour guide was excellent
Tour très bien organisé. Nous avons fait le Cercle d’Or lors s’une escale de croisière, nous avons eu 5 arrêts différents au lieu de 3 avec l’excursion du bateau. Le ramassage se fait au pied du bateau et il est très ponctuel. La visite est très bien et se fait en français certains jours de la semaine. Seule déception nous avons eu une guide très désagréable qui faisait la tête, à peine bonjour et pas un sourire. Elle se contentait de lire son papier tellement rapidement que nous la comprenions à peine. Elle nous « larguait » sur les sites touristiques sans explications autres que l’heure de retour au bus. J’espère que Gray line changera de guide pour les futurs visiteurs, ce serait ainsi parfait. A notre arrivée à Reykjavik, notre bateau de croisière n’était pas au quai prévu. Nous sommes allés à la boutique Gray Line en ville la veille pour les en informer, et ils ont simplement et aimablement modifié notre lieu de prise en charge.
A really enjoyable tour with suitable guidance in English and Spanish.
My first tour went so well and was so enjoyable I booked a second one while on the bus. The guide was very informative and knowledgeable about the sights and area. It was a real joy.
Ottimi servizi sempre contraddistinti da precisione ed affidabilità. Altrettanto efficiente il servizio di chatting per qualsiasi problema. Consigliatissimo!
Well organised and helpful guide and driver. Picked up at cruise terminal and dropped back there in plenty of time.
Easy website to navigate. Great instructions and information.
Good guide with very much information about the country and about the different places we went visiting. Priceworthy tour!
The bus was clean and comfortable. For the money, the 9-hour tour was a great value. Of course there will always be obnoxious tourists to put up with but for the most part the ones on this tour were very polite. The tour guide droned on a bit but he was a genuinely nice guy and really seemed to care about the passengers.
Beautiful experiences as always, highly recomended
We had a nice trip,well organozed and comforrable.Very good guide,a lot of interesting infirmation.I would certainly recommend your company.
Easy and intuitive
Very professional company. Organised pick ups went smoothly Guides had great knowledge and I had such a good time seeing everything in the time we had. Considering the price and a solo traveller. This was much cheaper than driving around and doing it by myself. Well worth jt
Economical & Superb Service!
The pick up process was very convenient and efficient. The coach was clean, comfortable and not over full. The guide had a huge fund of knowledge, and was very hard working. The sites were well chosen, giving a couple of less well known ones as well as the big three. I put a top review on Tripadvisor. Thanks!
Very easy, good information. Answered my questions immediately.
Such a great company. Easy to book online and then always on time. We did two day trips through them and had a great experience with both of them. Buses were nice and clean and the guides were friendly and informative.
We hadden een chauffeur die behoorlijk de vaart erin had, waardoor we overal op tijd waren. De gids gaf goede en voldoende informatie. Veel mooie natuur gezien
Very polite and professional
Booking very difficult
I would recommend this tour to anyone who wishes to see the main attractions in the Golden Circle, because it covers most of them, such as the Thingvellir, Gulfoss and Geyser. Our tour guide was very informative both during the bus trip and our stops, telling us about the places we visited as well as Iceland , its history and folklore. The stops were not too long or too short, but the only downside is that they are extremely touristic and thus often crowded. Nothing too bad though, we could take lovely pictures and go for walks. This tour was worth it, and the staff was well-organised and friendly from the pickup service to the drop-off, with Olafúr waving to us. 5/5 would recommend!
Booking was very smooth.
Nem og forståeligt
A fantastic day trip with an excellent tour guide, Oliver. He was brilliant and very knowledgable. We felt incredibly privileged to see so many wonderful sights in Iceland in just one day!
The complete operation was First Class from location of your Contractors Coach to a superb Tour Rep to the Driver and his Coach. The day was full of Historic and Current Aspects and very well presented. Thank You
3 августа 2018 года мы купили однодневный тур на юг Исландии. На первой же стоянке автобус сломался и мы 1,5 часа ждали решения проблемы. Гид мог бы быть более вежливым и экскурсантами.
Great driver and tour guide!
We used Grayline for both transfers to and from Keflavik airport and we also went on the Golden Circle Tour. We had no problems on either the transfers or the tour in fact it was 100%. No complaints.
Fahrer und Reiseleiter sehr gut.
The tour guide and driver were very nice. I was disappointed that the tour did not include any maps or descriptions other than a brief description in the sales brochure. There were no water or snacks on the tour. I have been on other 8 hour tours that included these simple amenities. There were a few sights advertised on the tour that we did not get to, I suspect due to the large volume of tourists at all of the destinations. The tour guide spoke good English, but his voice was boring. Several people fell asleep on the bus while he was talking.
Amazing tour, funny and prepared guide. Loved it.
No issues booking the Golden Circle classic tour online.
The booking on line was straightforward, Pre trip information was very good. The trip itself (Golden Circle) was excellent. The role played by the Guide (Elvar - I think that was his name!) made the trip perfect. His knowledge of the trip, facts, figures, additional info was perfect.
Accomodating staff, I wanted to change trips the day before and the staff fixed everything up via email.
Grayline deed aan onze verwachtigingen. Keurig op tijd en prima tours!
El tour del Círculo de oro fue una experiencia increible. La guía Cristina muy amable, comunicativa y gran profesional. La relación calidad-precio del tour es excepcional.
Excellent tour by Grayline. This is our second visit to Iceland and we would only use Grayline for any tours. Top class company
Booking was easy
Excellent guide (Oliver?) and driver (man with the horn!) - learned so much -- history, geography, geology, etc. Good pace. Slight negatives: It sometimes felt that we were trying to fill up the eight hours and could have had a faster pace. The weather was probably a factor in that (with half the day spent in rain). Some of the 'breaks' -- while necessary -- seemed drawn out. Good timing on pick up and delivery; courteous personnel. I'll recommend you and would use Greay Line again.
Very easy to navigate the website and book the tour I was looking for.
A wonderful tour with a great guide arny who gave us a great insight into Iceland. We learned so much from him and it was an extensive tour Reasonable price too. Very happy
All went very easy and all I needed to do was enjoy the tour. Perfect.
Really good - on time and very helpful. Would very much recommend.
Good communication, Speedly response. Pick up time may more accurate and tour guide is knowledzed.
OUr tour guide was knowledgeable and very interesting. The drive was nice and the sites were great. A great tour all around
Comfortable bus, well-thought through route and programme, great guide with many interesting stories and facts!
This tour was very well organized and breathtaking. I would give 5 stars but I would consider 4.5 due to that fact it was a little rushed. We were aware of a lot of walking was required, however the tour guide walked very fast. I thought we could have spent more time at Guilfoss and less in other places. However, we really enjoyed it.
Easy to book, quick replies from customer service, excellent tour guide and driver.
The tour ran on time, the bus was spotless, the guide was funny and informative, and each site was more beautiful than the last. We never felt rushed at the sites, and the trip never felt like a long bus ride with a few brief stops. We covered a lot of ground in one day, and I saw (and learned) a lot.
The tour was lovely but somewhat rushed at times.
Das war okie
Worth it if you don’t want to drive.
Online brochure: Should inform about meal stops and ability of passengers to bring food Gray Line Shuttle to bus: On time, comfortable Bus: Very comfortable, clean and smooth riding Driver: Excellent Sights Visited: Well planned and interesting Tour timing: Sights and trip completion as promised Guide: Friendly. Clearly informed us of time available at each stop. Seemed to like her work. Too much discussion though, about personal life, religious beliefs, and sometimes spoke to tourists in a tone as if we were gradeschoolers. Was willing to look up answers to questions she didn't know, but all tour guides should be more well trained and focused on history, culture, geography, local plants & flowers, and unique aspects of the country. They should also be trained to communicate in a style that is more peer to peer.
Good buses and excellent guides. I would buy again.
Die Tour war sehr schön! Der Fahrer und die Tourleiterin waren sehr freundlich und haben viele interessante Dinge erklärt. Ärgerlich war nur, dass wir erst am Abend vor Tourstart mitgeteilt bekamen, dass es aufgrund großer Feierlichkeiten in Pingvellir wegen Straßensperrungen nicht möglich sein wird, diesen zentralen Programmpunkt anzufahren. 100 Jahre isländische Unabhängigkeit feiert man vermutlich nicht spontan. Ich hätte erwartet, dass man bei der Tourbuchung auf das abweichende Programm an diesem Datum hingewiesen hätte. Es bestand die Möglichkeit zur Umbuchung oder Stornierung- das war aber aufgrund unsere Urlaubsplanung so kurzfristig nicht mehr möglich. Schade!
Its easy booking. And the customer service is very fast respond.
The seats were very cramped -my husband (& many other men ) couldn’t fit their knees behind the seat - making 8 hours very uncomfortable.
This was a wonderful trip with a wonderful tour guide. He even sang for us!
Online booking was easy, and it was nice that they offer codes to save money.
They were very helpful!
Very Friendly and Flexible ervice, e were early for the tour and were able to take the tour just going out, which suited us very well.
It's a bit pricey for a student like me but the guide was really good and funny, told us nice stories about history as well as the geology of the places we went to; the bus was nice, the timing exactly right (not too long and not too short at one place), and the service of picking up and bringing back the people to their hotels was very nice and well executed.
Faultless. Simply faultless.
I travelled with grey line airport bus, the golden circle tour and transportation deep in 're the mountains for a 5 day hike. Easy to book it online. Prices are for Icelandic prices really okay. We're always Wright on time and quality busses.
We booked an independent tour from our cruise ship. The initial booking enquiry was responded to quickly and once we decided to book it was very efficient. The tour was great excellent guide and driver...golden circle fantastic introduction to Iceland. Real enjoyable day..( and the weather was amazing). Only comment..re toilets. In northern Iceland we were provided with vouchers for the wc which was very helpful. We would recommend grayline Thank you for a wonderful tour
Over booked and over crowded. Too many people on a bus to be able to have enough time to see the sights: It took too long to load and unload so sight seeing was illiterate to too short a time frame. Either make the excursion longer or take smaller groups.
Extremely crowded. Bus was clean, tour leader was quietly competent. Sights were amazing, crowds were unruly.
I am Irish and have been on many tours around the world. The tour guide was simply fantastic. His friendly manner of speaking, his humour and the information/stories he told were all perfect and really made the day for us.
Bon service, le guide parlait français et anglais mais se trompait des fois dans certaines histoires. Le bus aurait pu être plus confortable. Le temps de visite était parfois trop long. En conclusion bon service mais améliorations possibles.
Great itinerary. But too rushed. Not enough info. At last stop, employee at turf building became irate with Grayline because we weren’t informed there were extra costs to visit turf building and the church basement. I think Grayline should make a deal with them. Raise tour cost some and pay the church something so we can learn more of local history. Like concept of your good tours. Suggest an engineering tour to go behind scenes on geothermal innovations.
Online booking was easy
Very well-organized and on time.
We had a well organised trip with a knowledgeable guide who gave a first class commentary. We can recommend Gray Line to future visitors who can book their trips with confidence. Thank you and well done.
Was simple, fine, easy
I highly recommend Grey Line Iceland
We went to the Golden Circle Tour. The guide was fantastic! The views were incredible and we learnt a lot about Iceland.
internet on the bus was tops
There was a problem to book a tour in advance ( one month before the event).
the organisation was efficient both picking up and dropping off the tour was interesting with a very knowledgeable and humorous guide (Deedee) the coach was very comfortable we would use Gray Line again and recommend the company to friends
Convenient process. Nice tour. Loved the tour guide Oliver.
excellent commentator, and considerate driver
excellent guide, talking English and Norwegian.
Would do it again. Good introduction to the area around Reykjavík.
Great tour and guide
一團太多人, 時間過於緊迫, 但景點值得一遊
Eu já recomendei
Yes, highly recommend Golden Circle Tour
I meant to rate it 5 stars.
The guide was very informative and personable.
Good service. Friendly drivers & tourguide.
Grey line team is very effeciency
The tour was designed well and we enjoyed the natural beauty of all the sites! However, we could barely get any information from the tour guide. He talked about things but it was hard for us to hear most of it. In addition, we went on the tour on the day when Iceland vs Argentina soccer game was happening. We understand that it was very important to the Icelanders. However, on the way back, our driver was driving and watching the game on his cell phone at the same time! That was very unprofessional and irresponsible to a bus full of people’s safety. We sat in front rows so that we could see him doing that. That worried us the whole time. Luckily, nothing happened. But that should not be the excuse.
This was a convenient way to see some spectacular natural landmarks in Iceland. The tour guide was very nice and guests are picked up near their place of lodging. The weather can get windy and chilly (even during the summer months), so be sure to bring an appropriate jacket, hat and scarf.
Very organized tour company. We enjoyed the tour, the guide was extremely knowledgeable.
Great tour, lovely experience, well curated. We strongly recommend this tour for anyone going to Iceland:)
We went on the Golden Corcle Tour with Gray Line on a recent trip to Iceland and it was fantastic. Friendly driver and tour guide who was very knowledgable about Iceland. Lots of stops and opportunities to leave the coach and see the sights. Constantly checked all the passengers were comfortable and was clear about timings and refreshment breaks. It was a really fantastic day and the impromptu musical accompaniment from the driver was brilliant.
The system was highly self-explanatory and helpful.
You guys are very flexible and so helpful!!
The website was well laid out and easy to see reviews, itenerary and overviews. This made it easy to decide which tour was right for me.
Easy to book online with immediate e mail with documentation. Excellent informative guide with plenty of time at each stop.
Our tour guide, Anna, gives you information on what you’ll see before you get there. This tour highlights the parliamentary fields, awesome Golden Waterfall, lava fields and other waterfalls. Each stop gives travelers a chance to walk out to the site. We were a little worried about being cramped in a bus all day but you can walk as much as you want at each stop. You’ll get 30 minutes average at each site. Super way to learn a little of Iceland history and see the highlights of this beautiful country. Food at the lunch stop restaurant is excellent.
Super easy booking.
Difficult to comare different tours
Golden circle was fab, especially gullfoss! Very proffesional service & good value for money - wrap up warm and take plenty of snacks!
Excellent guide. Gave so much information from wildlife, geology to history, politics. From ancient time to life in Iceland now.
The activities were very well organised and the whole trip was well documented thanks to the great knowledge and professionalism of the guide.
on time. driver drives safely. tour guide should explain a little more about the places with louder voice and energy.
Easy to book and no problems at all.
Все отлично, но мало времени в остановках. Везде бегом, кроме Гейзера. Кроме того, мучительно было слушать, как гид читает по бумажке текст на испанском - лучше бы записали на магнитофон текст, прочитанный носителем испанского языка.
So many interesting features on the Circle Tour. Our guide did a good job educating us.
The tour was amazing. Very informative and the driver got us around safely and on time. Our tour guide was amazing. Ana was delightful and very informative of the country and history. The bud was clean new and comfortable. Thank you Ana and her driver for a wonderful experience I will never forget. The most memerable trip ever.
Все было хорошо и четко организовано. Комфортабельный автобус, внимательный и профессиональный гид. Забрали нас у выхода с корабля в терминале порта и на том же автобусе повезли на экскурсию. Подвела только Погода, все время шёл дождь, но в автобусе было тепло.
Sights were beautiful, the guide was informative and charming. Tour bus was modern and comfortable.
Every thing worked as expected.
Очень понравилась экскурсия Золотое кольцо. Незабываемые виды и впечатления. Хотелось бы больше времени в долине Гейзеров и посетить кратер вулкана Kerid
A very enjoyable day tour. An ability of a tour guide to get everyone’s attention and vividly explain facts or not so much usually makes a big difference and fills gaps between stops. This one didn’t disappoint. Stories were very interesting and memorable. I remember them all! There was no place for a boring or dull talk at all. The whole trip didn’t feel long and I really enjoyed it very much.
Randy was a great tour guide. He provided great information on our visited sites!
Online services were very professional and customer friendly. Responses to mail queries were always extremely prompt. Due to a personal emergency I had to cancel my last tour the previous evening, and Gray Line kindly agreed to refund my payment though they were not obliged to do so. Truly appreciated!
Great job! Beautiful country)
Everything was well organised.
Punctual, Hotel-pickup, Helpful, Easily-booking, Frequent-midnight-and-early-morning and Inexpensive Airport Transport Bus.
Excellent service on Golden Circle tour as well as on airport transit.
It was pretty simple to book and I received my reservation quickly. I would have liked a better description non the differences between the Classic and Express tours.
Pünktliche Abholung, sehr netter Guide, der fundierte Informationen über Island vermittelte.
Laurenzo was very good, follow us and explain to us at each stop. Enjoy the trip very much.
Easy to book online.
Unfortunately due to circumstances beyond our control we had to cancel our visit. The refund of our reservations was promptly refunded very quickly without any trouble. Many thanks
Guides was awesome :)
Very friendly customer service for last minute queries and changes. The guides were excellent as well.
Booking online was extremely easy!
Great tour, beautiful views. Awesome guide, very imformative and funny!!! We were lucky enough to have some sun towards the end of the tour, but despite the rain and some overcast conditions this was a great trip. Would recommend to anyone visiting Iceland
We used the airport transfer and the Golden Circle tour with Grayline. They were prompt, delivered and picked us up us very near the hotel. The tour guide was funny and gave a lot of information on the history of Iceland. Well worth the price
Easy booking. Would suggest you tailor booking process to be able to send tickets/vouchers to mobile devices.
Yes, we would book with them again!
Very friendly and helpful staff. Very informative guide - Herman- on Golden Circle Tour.
Very easy to book online, also used the online chat facility which was very helpful
Awesome tour and wonderful tour guide!
Staff were so lovely from the pick up shuttle to the tour driver and the guide. Was a great day tour showing a lot of great Locations in Iceland. Would go again and recommend to all!
Very easy to book on-line. No issues at all.
One of the easiest online booking system to use. Everything worked as promised after reservation also.
Very easy to use, lots of information about the excusrions they have available. The tour was fantastic, lots of great information and sites to see!
Yes, buy again from Gray line
We did 3 trips with Grey Line. 1) trip to South with Gudni was excellent, great arranged tour with enough time to see all and enjoy it, 2) Golden circle tour was excellent price and great arranged....and we also see the driver wich is the face of Grey line too. The tour guide was amazing with stories, history knowledge and nowadayslife. So you can understand to Icelanders. 3) tou to the Keflavik with Airport direct was great and simple. + the idea of pick you up and dropp you off is very honorble
It was very easy to navigate through the page and make the payment.
Great tour guide and driver who brave the rain to get us to where we are suppose to go and see and explained all the history behind them.
Easy & fast process.
Day trip good -good amount of time at each location
Everything was positive: driver, tour guide, tour itself. We even got additional waterfall visit which was actually not in the itinerary. Price was also very competitive. Would definitely recommend Gray Line!
Would definitely recommend Gray Line. Good price and easy to book even though website was a bit slow.
We went to Iceland for three days and this tour is one of the best ways to see the natural beauty of this country. This tour is the classic of Iceland.
Easy modification to booking. Had to change hotel pick up site.
Great tour, very comfortable bus and very informative tour guide.
Amazing tour! Highly recommend. Always on time, very polite driver and tour guide. Couldn’t ask for more.
Nice trip. But the weather was ... so Icelandic - four seasons during one journey! :-)
Несмотря на пасмурную и дождливую погоду Gray line провел отличную экскурсию. Спасибо!
If there is one thing I value it is punctuality and good service. Gray Line has both of those. Wether you have to be at the airport on time or booking a tour, Gray Line is the company to go with.
Good value for money. The only negative thing is that the time you can spend at the different locations you are visiting is way too short. You always have to run...
Reasonable priced service, always prompt. Good knowledge guides, courteous drivers.
All was good!
As first-time travellers to Iceland, we looked into a lot of different tour bus companies and read countless reviews, before we decided on Gray Line. (Don't let the negative reviews fool you!) We booked 3 different tours with Gray Line: Golden Circle Classic Tour, South Iceland - Waterfalls and Black Sand Beach Tour and Northern Lights Mystery Tour, and we were extremely satisfied with them all. Bookings were quick and easy, customer service was outstanding, trip itineraries and main attractions were well planned out and entertaining, tour guides were very friendly and informative, bus drivers all drove safely, and the coach buses were clean and comfortable, equipped with WiFi service, reclining seats, fold-out tables, ample cargo space and large windows. Thank-you, Gray Line, for making our first trip to Iceland budget-friendly, hassle-free, incredibly fun and very memorable. We look forward to booking more tours with you in the future trips to Iceland, to come!
The process was very easy.
Excellent and efficient! Plus a fantastic Golden Circle Tour with a very knowledgeable guide. I have already recommended Grayline to others. Thank you!
Booking online was very easy . Booked Gray Line straight after reading great feedbacks from other travelers .
Efficient, reliable , great trips
Starting from the pickup, every thing was planned efficiently. Our tour guide Villi kept us informed and entertained. We got enough time to view and capture pictures at every scenic point that we stopped at. The trip was blessed with good weather as well and it was an excellent day for us.
quick and easy to book online. website tells you everything you need to know to enable you to choose which tour you wish to take
Very pleasant tour guide and informative!
Fast, efficient and good value for money. I would highly recommend the Classic Golden Circle Tour with Gray Line. I did the same tour with another company a few years ago, but the Gray Line experience was much more enjoyable.
Good service, pick-up and droop off was great. Had a great day, lot off passion by the guide. Seen a lot of great places and learned a lot about Iceland and the culture.
Quick response and to-the-point-guidance
Always on time, comfortable ride, professional staff and comparatively cheap in Iceland Thank you
It was super easy to book online. The site is user friendly and informative.
Very good package.
Well organized and executed.
Everything ran really smoothly, brilliant team!
Very professional, knowledgeable drivers and your guided. Also punctual and everything ran smoothly. Fantastic service on all 3 trips taken with gray line
Everything was very well organised
It was great experience, everything was perfect - bus on time, I had a chance to see incredible things for so good price that was definitelly worth it! Tour guide was teling us interesting facts about icelans during the drive. Thank you very much.
I had great communications and excellent customer Carr vice,both online and St the main bused station.
We really enjoyed the day despite heavy rain for most of it. The guide Simon was great. Lots of information from him and he was very amusing too.
Great service and reliable
Tour guide Ying and driver “captain’’ are helpful and nice! Recommend to all!
We felt happy and impression with your tour program but we were treated very bad service from your tour leader. Your bus did not drop us at bus stop 4 near Radisson Blu 1919 same as pickup point in morning. Your tour leader said he needed to send some guests in different way so we needed to walk back to hotel. I don't understand and feel very suffer. I and 7 guests have to walk back to hotel from bus stop 7.
An amazing day out full of beautiful sights and scenery. The guide was excellent and the bus very comfortable. The stops along the way we’re lengthy enough to enjoy the sights and take photos without rushing.
The best experience in Iceland!
I absolutely enjoyed my tour on the golden circle! We were quite a large group and our tour guide was quick quirky and had a good sense of humor which made the bus rides enjoyable rather than tedious. He had answered our questions with in-depth information whether the question was from the group or an individual. The stops were well-timed as well and the places that we stopped in were great for food, souvenirs and etc. Definitely recommend this your and of course Grayline itself and will absolutely be using their services next time I am in Iceland.
User friendly website with the option to book in GBP, EUR and USD. Good information on tours.
We hope mandarin tour will add is good for chinese. Because we join one mandarin tour and another English tour. Mandarin let us feel perfect. We know what the tour guide talk the Iceland culture and history. But English is not our native language. It is so hard to understand what the tour guide talked about. Grayline tour is definitely good. Our two tour guide is so perfect. They are so kind. They do their best to guide the Iceland. I give them thumbs up.
Everything was ok.
Все было отлично!
Easy to book and well organised.
Fantastic tour. The pick up was on time, the bus very clean and comfortable. Our guide was very knowledgeable and the scenery spectacular!
Easy by using their web
Book went OK
Very smooth and very easy.
Very good tour.
Excellent guide, comfortable coach, well organised. Will never forget the tour was super. Only thing I’d change: I’d bring a packed lunch, food at the Golfoss Waterfall cafe is so overpriced- £45 for two mediocre sandwiches and teas! Other than that it was the perfect day.
Good reliable service comfortable coaches
Great service and a lovely guide who despite I'm sure giving these tours almost everyday was incredibly passionate about Iceland and its history.
We used Grayline a number of times during our recent holiday to Iceland. They were professional and knowledgeable. They were prompt when collecting from designated bus stops and the coaches were well equipped and clean. Brilliant service. Thank you!
Our guide speaked Scandinavian and english. Very informative information before Arrivals on locations, we could chose to follow the guide of walk on our own, which was nice.
Helped me to get get new tour after I missed my pick up time ....I thought that very good ...also guide ecpxcellent and driver
From start to finish it was a brilliant tour! Picked up from our hotel on time, transferred to the main station and went from there. Our guide was fabulous. I’ve forgotten his name but the detail he went into was second to non. His friendly demeanour and approachable attitude served up a great tour.
Fast & efficient
The guider on bus 21 is brilliant, excellent, humorous and kind
Prompt, efficient service. Friendly, knowledgeable staff.
Great trip around the golden circle. Lots of stops, lots of information.
The service was really good, the bus driver and the guide were gentle and made the journey pleasant and funny. It is necessary to improve the Wi-Fi signal in the bus (I did not have signal during the whole trip).
On line booking is very easy!! Good working sites.Apart from the bus pick up. We were not sure if we were dropped at the hotel so choose an other site
Our trip was well organised with an interesting and informative guide . I would definitely recommend it !
A great Tour. Very interesting guide who had lots of stories and facts. Lots of time at each location. We never felt rushed and the bus was very comfortable.
Amazing experience while exploring Europe on my honeymoon. The driver and tour guide were absolutely wonderful.
Knowledgeable guide, comfy bus, nice experience.
The day we did the Golden Circle tour in Iceland was my favourite, Gray Line are an extremely well organised company, who arrange pick ups at your hotel then bring you to the station to get your coach for the tour. They were on time and extremely friendly. I do have to say that our guide for the day, Tanja, was absolutely hilarious with her facts and friendly personality. She made the day for me. She named me the Black Sheep of the bus as our humour bounced off eachother, it was great! :)
Simple and quick
Everything worked out well
the pick up was on time outside the hotel. the coach was extremely comfortable. the guide was fantastic and very I.formative. obviously the scenery was amazing. would recommend.
Nice tour guide. Clean bus. Plenty of room.
The coach was punctual. The tour was well planned. The guide was well informed and helpful. The coach was comfortable and clean.
Reliable, Punctual, Good service, Recommended
Great day, saw lots of sights including the waterfall and geysers and got lots of information from our tour guide
really nice experience
The tour was very well organized. Big a thanks for the unforgettable experience.
Easy to book and pay
It was really great experience. Comfortable bus and funny guide Simon make our day. One point to improve: mini bus driver do not go into hotel to find client, we wait for several minutes and then go to bus terminal without clients, in my opinion it is not very polite. All the rest was perfect!
Excellent service. The best company
Had a really good day,our tour guide was great she really new her stuff We also did northern lights tour and airport transfers with grayline
Fantastic experience. The guide was very pleasant and knowledgeable. He showed us exactly the best spot to see the sights.The Golden Circle is a must see if you have never been to Iceland. We were lucky to have sunny weather as well.
Nice and easy to book online
Enjoyable tours, friendly staff
The Golden Circle tour with Grayline was excellent. We saw everything as scheduled and spent just enough time at each stopping point. The tour guide was very informative and good fun too.
Excellant tour! From start to finish we were amazed by Icelands natural beauties!!!! Our tour guide was very informative and funny! I would highly recommend this tour! For this tour we had a designated pick up area. My partner and I stood at a bus stop we believed to be the pick up area for 40 mins and no sign of a bus. I rang the company and the lady I spoke with on the phone was extremely rude and unhelpful.... she kept telling me that we were a no-show. It turns out that we were at the wrong bus stop, which we had to figure out for ourselves. We were given a alternative pick up time and we had to return to our hotel to get help with locating the designated pick up area. I would highly recommend the tour though!
We recently went on the Golden Circle Classic Tour with Gray Line and had a fantastic day. Our guide for the day was very knowledgeable about all the places we stopped at and also all things relative to Iceland. We would have no hesitation in recommending this tour operator.
Great tour and value. All the sites visited were fantastic. Prompt pick up, comfortable bus and very knowledgeable and friendly driver Brandon. Would highly recommend this tour.
Very good all round
On time, very friendly, courteous and professional staff. Couldn't say anything negative as the experience was only positive. Thank you.
Easy to book on line if booking from the uk your bank may charge a conversion fee .You have an answer almost straight away from Greenline with voucher for your trips so can print off straight away.
Driver and guide very helpful. Sorry can only remember guide's nickname at school..Brenda the Beserk. My wife is a wheelchair user. Both staff very hepful
Easy to book online.
Went to amazing locations, guide was very informative on Icelandic history and geography. He also was able to speak in different languages for the various tour goers.
Online service excellent, organisation in Iceland excellent.
Simple process to book and quick confirmation.
Easy and clear. You see what you are getting
Punctual, nice buses and informative guides
The guide was incredible, such a great experience!
We used Gray Line for all our trips in Reykjavik, i.e. Golden Circle, Northern Lights mystery tour, Blue Lagoon, and pick up and drop off from the airport. They were always on time and always made sure we were dropped of at our hotel. The guides were knowledgeable, professional and caring. We will certainly recommend them to our friends. The only minus point was the pick up from the airport, where we had to travel quite a long way with our luggage on a very slippery and icy road and the Gray Line Stop was not even clearly signposted.
I was just getting on at the geyser stop, and a man followed me on the bus and gave me a tissue. He said "we don't litter in Iceland", and embarrassed me in front of the whole bus. I explained that I never litter, and it must have fallen out of my pocket when I took my daughter's go pro out of it. My daughter was very upset as she knew I did not litter. The tour guide shook the man's hand who yelled at me when he was getting off the bus. Needless to say, that left a very bad feeling, and the man and the tour guide was wrong. I don't want to take another gray line tour ever again, and I can't possibly leave a good review. This whole experience was embarrassing, and I will never come back
Nice tour, guide was quite annoying because of his boring and awkward jokes
Used Gray line for all my travel in iceland; blue lagoon, golden circle and northern lights spotting. Excellent service everytime! Used Gray line in new York during the last leg of our trip and it was again fantastic. Would highly recommend
Great well organized tours. Very flexible And easily reachable. Very knowledgeable tour guides. All in all great experience in Iceland
Great tour. Our tour guide was very good and the transfer from our hotel to the Gray Line bus terminal all ran smoothly.
Great tour changed slightly since my last visit. Staff were friendly and very knowledgeable and helpful . Really enjoyed the new tour added. Will definitely use this service again
Sehr gut organisiert, engagierter Tourleiter, informative Tour.
Missed our bus and they allowed us on the later trip
Quick, efficient and accurate.
C’était très bien pour une visite guidée, le guide très généreux, agréable et chaleureux. Il y avait beaucoup trop de monde je ne m’attendais pas à un bus si grand, ce serait bien de prévenir un peu plus à l’avance
The guides were very knowledgable on the tours. We used Greyline for airport transfers and two excursions and everything was well organized and comfortable.
Very reliable, great way to get from the airport to Reyjkavik and we went on The golden circle trip with them which was very well run and very informative.
Really easy to book online and I saved 5% die to the discount code proposed.
Bus nr 3 with Gummi and Ólafur were the friendliest and most knowledgeable company I could have wished for. Guide Ólafur was incredibly thorough and committed to sharing interesting facts from pre-historic times to life in future Iceland. Fantastic experience and would recommend bus 3 to anyone.
Gray Line has offered us a great door to door service for the whole of our stau in Reykjavic
Seamless booking, clear directions, very friendly staff, tour guides, and busses. Tours run on time, kudos! Keep up the professionalism. We liked that gray line picked us up from hotels outside of the main Reykjavik city. Wifi in busses is real plus.
Booked two tours with them online for when we were in Iceland, the classic golden circle and Northern Lights The Classic Golden Circle was breathtaking and the guide very friendly and extremely helpful and informative. If you want to see the natural beauty of Iceland then this is a must see (as is Blue Lagoon) and well worth every Krona The Northern Lights is always problematic as weather is often a decider as is the activity of the sun, we had two cancellations before we got the go ahead the third time so recommend booking early in your trip to allow for this. The team were extremely helpful and there is a Grey Line office near to the Harpa concert hall. The trip out is fairly lengthy as they take you well away from light bleed from any major towns but the wait is worth it even though the aurora was fairly light that night, well worth the wait though, something that I would always recommend as a trip and the guide with us kept everyone appraised on activity if you snuck in for a hot coffee or a prandial whiskey
Easy booking, everything went well. Tour guide was great.
Booking was easy. Sadly we were unable to go on the excursion which we book because our flight to Iceland was cancelled because of the weather. When we informed Gray Line that we wouldn't be able to join them, they at once refunded our tickets, in stark contrast to Isango with whom we also booked an excursion and who insisted on retaining all £200+ of our money, and not even issuing a credit for a rescheduled visit. Gray Line 1, Isango 0.
Easy booking service.
Very professional. Always on time. Sympathic tour guide.
We have booked onto the tour very last minute but have experienced nothing but great communication and value for money. Pick up instructions were clear and the organisation was great. The guide was knowledgeable and hillarious - a total bonus for the tour! Of course the attractions along the way were incredible.
Easy process and clear instructions
Booking was simple and informative
Online booking was easy and efficient.
EXCELENT TRAVEL COMPANY. WE HAVE BOOKED ALL OUR EXCURSIONS THROUGH THEM, AND WE ARE EXTREMELY HAPPY WITH THE SERVICE RECEIVED. THANK YOU!
Friendly helpful driver and tour leader.
Nice services of bus pick up and explanations from tour guides.
Great golden circle tour. The multilingual guide was excellent and incredibly knowledgable. Really happy with the pick from the city and the tour itself. Thank you
A empresa cumpre o que promete no site, levando para um passeio interessante. Acredito que os grupos podem ser menores, com no máximo 15 a 20 pessoas.
Prompt pick-up from the hotel & a quick transfer. Informative & funny tour guide gave us a comprehensive description of the climate, geography, geology, and history of Iceland. Fascinating!
Easy and clear
The Golden circle tour is a definite when visiting Iceland, the tour was a great experience and allowed us to see more of the countries sights. The tour guide was very good and informative and he made the tour much better.
That was really good. The weather was good, but we saw how could change. The stops were good.
Well organised tour by friendly and knowledgeable guide, safely driven by considerate driver. Saw some wonderful sights and learnt a lot about Iceland’s heritage, culture and history. Wonderful day out not to be missed.
Well organised & on time. Tour guide was interesting to listen to as well as injecting humourous anecdotes into his commentary.
Easy to book; it was nice to have a discount code
Communication was very fast and helpful. Definetly would recommend again.
Very easy to book - clear which days are available for each tour.
Gray Line tours are excellent! We couldn’t recommend them enough. We booked a tour with them each day we were in Iceland and each one was expertly executed. The buses are of high quality, guides and drivers 5 star! Our northern lights tour was cancelled due to bad weather....but we’ll be back!
very easy to book
We couldn't fault Greyline at all. We were picked up and dropped off all as per plan and on time. Very courteous staff and helpfully. I managed to leave my rucksack on the minibus that dropped us at our hotel and the Greyline staff where very helpfull, found my rucksack and returned it to me at our hotel. Fantastic service.
Very well organised tour. Guide, Eric, was very engaging and his ability to deliver information in 3 languages was excellent.
Darren was an entertaining snd informative guide and Jon a very professional driver
Golden circle tour is brilliant. Jacob was a fantastic guide, with excellent knowledge of the area and the country. A must do in Iceland.
Very easy to book online. Done the evening before the tour.
Organised well, information clear, timings were stuck to. A lovely trip with knowledgeable guide.
Perfect Organization, Choice of things to discover and guide presentation !
The only slight negative was the pick up from the hotel. We were expecting a tour bus displaying the name of the tour. We did not realise that the first bus would take us to the bus station and was marked pick up. So we missed the bus. The tour was great though
This is a very racism tour. As a HongKonger and asian, I expect that the guide should treat music same as European inside the the coach. I get on the coach at 09:05 at Bus Stop 4 and have sitted together with my elder sister over 60 years old. However, after the 1st attraction, our seats were occupied by 2 Europeans / Americans who got on the coach latest and sitted separately before. I complaint them but the guide ignored us. With compare with the same tour run by Bus Travel that I joined in 2016, I feel very very fantastic with the expert guide employed by Bus Travel. Never boring guide and managed the coach very smoothly and peacefully. Also, I joined 2 days South Coast tour afterward, I really very satisfied the guide performance although the tour started later because of bad weather. He was always smiling and very polite. I will sharing my strange experience (RACISM) with my friends who intend to Iceland because they can choose.
Very straight forward and easy booking.
Tour was ok. Guide was nice but very softspoken so he was hard to hear. No wifi on the bus. Took forever to drop off and was not let off at the usual bus stop.
Great tour. Got to see lots of Icelands natural beauty. The only thing the I didn't like was when we started the tour the tour guide told us they couldn't drop us off where we got picked up. And could not help us at all figuring out the closest drop off location. Went on another tour today and tour guide was great and figured a location close to our pick up without any hesitation.
Booking was strightforward.
I recommend this this, it was absolutely nice.
Great experience with the organisation of the tour. Appreciate the knowledge and information presented by the tour manager.
Los recomiendo totalmente por su experiencia y por su profesionalismo. La variedad de paquetes y opciones para cada lugar de interés es asombroso. Me lleve una muy buena experiencia gracias a ustedes.
essy to use , confirmation came through straight away.
Gray Line was a seamless part of our vacation. They were where they needed to be when they were scheduled to be there. We were extremely happy with how easy they made our transfers and tours.
Very good guided tour. You have enough of time for enjoying attractions and taking remarkable pictures of landscapes.
Excellent service, very well organised, even though our trip was cancelled due to weather they informed us in plenty of time and re booked us immediately.
The only complaint I had was the drop off points on the return from tours. The 1st night we were dropped off at 2:00 AM about 2 blocks from hotel. We had to walk down 2 very snow covered and slippery alleys... not so bad for some but I'm 71 years old and was scared of a fall and something broken. The 2nd tour we were dropped across from hotel and had to cross a VERY busy snow covered street. We were picked up at the hotel and assumed we'd be dropped off at that location. Other tours were accommodated...no problem (big buses also)....
Excellent knowledgeable guide. Experienced safe driver
We had an amazing time at the Golden circle tour! Our tour guide Lorenzo made it a remarkable time and would definitely recommend gray line tours.
Great tour guide - Dee Dee. Spoke excellent English and made day entertaining and informative.
Puntual, buen trato, recomendable
The tour was very well organised and well worth it. The tour guide is very knowledgeable, however the driver was very unfriendly and did not greet me back when I entered the bus. I found most drivers of Gray Line have a bad attitude and need to be reprimanded!
Absolutely amazing , our tour guide Jacob he’s absolutely kind and knows what he’s doing , and he’s very humorous , we had such wonderful time , you should choosing greyline .
The phone staff were so helpful and couldn’t do more Tour guide on Classic Golden circle tour ( Simon) really good We arrived at a spot to see Northern lights There were other busses there But then seeming “head” guide says to our guide. Go somewhere else so after a long long drive we arrive at another place where there was a lot of light We saw “white/grey” light and were told they were the northern lights Now I know someone that was at the original site we went to They saw green lights Now I know seeing the lights is Not always possible but the first place we stopped was obviously the better place The tour guide Kristina wasn’t very nice There was so much driving and miscommunication and not a pleasant experience at all but the Golden Circle tour was amazing as was the guide
Very good service,on time for pick ups.Clean and comfortable coaches.Friendly drivers and informative guide.
Очень дружелюбные и весёлые гиды!!! Молодцы!!! :)
We had booked the classic Golden Circle Trip being picked up at 8:30am but as we had only got to our hotel at 6 am due to our flight being delayed, we phoned Grey Line and they were able to change it to the express trip. We had a trip booked to the Blue Lagoon the next day so would not have been able to goon the Classic Tour the next day. The Express trip was great, sufficient time at each stop. We were picked up at our hotel at 12:30 to depart at 1pm, and dropped off again before 8pm. Our tour guide Darren, was brilliant, funny but very informative . I would certainly recommend.
Trip was cancelled due to bad weather, which was fair enough given the snow and wind conditions. But we had no notification and only found out by asking another driver at the pick up point. Were told to ring office to rebook but tried 3 times, on hold for 10 mins each time and still never got through. Re-booked online with Reykjavik Excursions in the end to make sure we got a trip for next day sorted. Went to office in city and was informed to request refund via web.
Very cool and humorous guide. The trip was nothing less of amazing
The most amazing day trip. We were given plenty of time to enjoy the wonders of Iceland including enough time to have refreshments..Very smooth drive to enjoy all the scenery. Thankyou to the driver. You were amazing
Easy to book and quick response received from the front desk when I had a question.
Extremely organised and easy to use. Helpful and informative.
Appalling service. The tour was cancelled due to extreme weather (which grayline cannot controll) however we were not notified at all so waited out in freezing temperatures for the bus for 45mins. I am sure cancellations due to weather occurs all the time so i cannot see why an automatic email cannot be generated to all passengers advising them. A simple system to notify people is not hard. For this reason i did not book my other tours with grayline and will be telling others so do th same when visiting here.
Travelled with this company twice now. Well organised. Value for money trips. Good drivers and excellent guides both knowledgeable and humerous!!
Muy buena organización con los pick up que te llevan del hotel elegido a la terminal de bus para pillar más fácilmente el bus de la excursión. Se agradece la comodidad. Buses limpios y guias simpáticos. Vuando volveré a Islandia, no dudaré en contratar de nuevo con esa compañía.
It was effortless. Everything was available online. What more can I ask for?
Wonderful tour ...valve for money
Online booking is quite simple. There are few steps which makes it very fast. The form walks you through the whole process.
Good comments from the guide. Beautiful spots to see. But this is a long ride in the bus.
Very helpful, informative and friendly I would certainly recommend and travel with them any time.
Tour pick up on time and good tour with knowledgeable guide
I bought my ticets handy on the internet
Easy too book!
nice bus, nice driver, nice guide
Excellent organization and through explanation of sites visited. Would definitely recommend
On line booking system worked well but I cannot see the point in booking in advance. Tours didn't seem full and hence I'd say book when you are there and hence can consider the weather etc. We booked in advance for the Blue Lagoon Tour and the Golden Circle tour, and unfortunately one of our party was ill on the day of the Blue Lagoon Tour. No refund forthcoming despite having spent over £1000 with Graylines. Tour was great and Thor the guide very interesting but just book the day before in case it doesn't work out
I never had to wait, because the bus always arrived in time. A greatly organized company! I recommend.
The tour took us to some amazing places. I definitely enjoyed view and experience. However, I cannot give this tour 5 stars mainly because of the host I had. When leaving the final stop my friend and I bought a hot drink. Since we were running out of time we had to bring it to the coach. As we entered the coach the host (a lady, blonde hair, 40s) approached us stating we can not enter the coach with our drinks and mentioned it was a policy. Now we both were very confused because this is the first she mentioned this. It was snowing heavily outside and she told us too leave the bus and to either throw the drink away or quickly drink it. We tried to drink it quickly but it was way too hot to finish. The host came out again saying the coach needs to leave. I kindly asked to let us off on this occasion, we just bought the drink which was not cheap. she refused and said she forgot because the day had been very hectic. Came outside and showed us a very small sign which is on the front door. Again no one saw that sign. she put her hands out ushering us to give her our drinks. She then emptied it right in front of us and threw the cup away. I was very upset and embarrassed. She treated us like children. I spent way too much money to be treated like a child when she is the person who does know how to communicate important information. When we got back to Reykjavík, she made an attempt to explain who should get off the bus at the bus terminal. Everyone was very confused, no one knew whether they should get off or not. A Father and child was in front of me, The father stood up waiting and the host very rudely asked him why he was standing up? 'are you stretching your legs or what?' he answered 'no I want to go home?'she walked away, I tried to get her attention, I then asked how do I get to my hotel. She shouted back ' if I did not mention your hotel stay on the bus. Again this was the first time he said that. This host definitely ruined the tour for my friend and I. I did not pay so much money to be mistreated. Whether she likes her position or not this is not how you communicate with a paying customer.
Absolute great trip with awesome views. The tour guide was excellent and knowledgeable. The only reason why I haven't given 5 stars is the confusion with getting the bus when our 8.30am trip was cancelled. We were told we could go on the 9.30am trip but there was no space on the coach. We finally left at 10.30am. Communication could have been better.
Great guides and very reliable pickups
Had an amazing time weather was cold but who cares you’re in Iceland you know it’s cold so dress correctly. Got picked up on time transferred to the bigger coach all ran smoothly. Went on the tour got to see so much it really was fantastic. Our guide literally spoke the whole 8 hours really informative and helpful. Always felt in safe hands with our driver drove professionally at all times. I would say this tour is a real must
I loved it! The Tour guide was amazing! The coordination of the transportation was amazing as well! Everything in the tour is so well organized I just can't complain!
Stop the rain. The wettest day of my life.
The guide is a wonderfull ambassador of his country. The driver is excellent. This little trip around the golden circle is the best thing you can do if you only stay 2 days in Iceland. Cross your fingers to have a clement weather ...
This was a really great tour. Very informative. The stops at each place were long enough to look around properly. Most were 45mins to an hour. Would definitely recommend grayline
Arrangements for airport transfer and Golden Circle day tour worked perfectly, will defiantly use Gray Line on next visit to Iceland
Very accommodating, great tour, great guide. Rather impossible to see the sights without local transport and a very knowledgeable (and funny) guide. For tourists to drive in snowy icy conditions AND try to take in the scenery- mmm - best leave it to Grayline.
Easy to book online.
Az idegenvezető tökéletes munkát végzett. Jól beszélt angolul, vicces volt, énekelt izlandi népdalt is, minden utazóra gondosan figyelt. És sorolhatnám még...
Bus was clean, warm, and Wi-Fi accessible. The tour cloud was friendly. My only suggestion is that there be more organization in providing information and historical accounts while traveling to various sites. Otherwise, I would recommend GRAY LINE again.
Perfect tour guide!
Easy to book, what more do you need?
Great tour, really amazing places to visit. Had to deduct one star for our guide. Really nice person and was able to tell us a lot of things but he never stopped talking during the entire tour which was really fatiguing at the end and some things were not that useful and more little bits of trivia here and there so he could keep talking
Very short stpos probably due to winter time day light not enough to stay for longer but this makes your experience in rush. Couldn’t enjoy it. We delayed in one of the stops due to misunderstanding and our guide even didn’t ask why. Of course she had a group to worry but could asked what was the problem. And we didn’t have to experience that if she was much clear about our program. And again, before that she was quite aggressive when we asken if is possible to stop to see Icelandic horses on the way. We know it was not on the program but we also know that other companies giving short breaks for that. It was clear she was not enjoying what she was doing that day. But I think these kind of companies should consider that peple like us are coming from far away and is place we will not have a chance to visit again. And we are there to see their beautiful country. It is not much to ask for best possible. But again people were so kind and nature itself is very beautiful.
Excellent really easy to book
Excellent service. Trips to the Blue Lagoon and the Golden Circle were well organised with lots of time to wander around. The guide was also extremely well informed and entertaining. Enjoyed everything about both experiences, which were most memorable, thank you.
Easy and quick service
Clean coaches, professional drivers and a sleek pick up operation from hotels in the city. Good value for money.
Amazing tour, guide very knowledgeable. Quite a long tour but uou don’t even realise it because you are constantly learning.
Hi, I was fully satisfied with the trip. We had the great guide who’s signature is “yes, yes, yes”. I will definitely remember this day :) Really nice that you are doing pick up from the hotel. And also the booking of a trip was almost easy. The only confusing thing is check in chapter in the confirmation letter. I could not understand what I was supposed to do. Probably, by writing that a pick up bus will take me to the gray line bus terminal where people are checking in will make this point easier for understanding. Thanks once again for impressions!
Amazing, sadly we didn’t get to see Northern lights:@(. But guides were informative and made sure we was ok through our NL journey. WiFi on coach was great too.
The online booking experience is ok. Why can we no Get 5% of without using a code. I have used Gray Line Iceland several times before and have had no problems with pickup or another thing.
Eu e um grupo de amigos e família fizémos o Golden Circle no dia 16/01/18. A viagem é encantadora. A paisagem é de cortar a respiração. O serviço da Gray Line foi excepcional. Muito profissionais. O nosso guia forneceu muita informação e sempre muito bem disposto. O nosso condutor foi um heroi. Na viagem de regresso apanhámos uma tempestade de neve e praticamente não se via nada em frente. Aí notou-se o profissionalismo de uma companhia e de profissionais que nunca puseram em causa a segurança dos passageiros. 5*
Golden Circle Tour by bus was fantastic! Guide was informative and interesting. A great opportunity to see some of the many beautiful spots Iceland has to offer. I was initially concerned about a long bus tour, but in actual fact you see so many places you don't spend more than 45 minutes to an hour on the coach.
Tour was very good but the guide was excellent Thank you for a great day
The tour is absolutely fine, comfortable busses, I had a very good driver and the tourgide new a lot to tell about the country. Note you will be going with a lot of touringbusses (also from the same company) to the same places. Pick up as on time and we were brought back at te hotel too. Very easy!
The guide provides a lot of information not only about the trip but also about Iceland culture, history, and it’s people.
Very good tour. Prompt pick up from our hotel. Very knowledgeable guide.
I booked online while stood in the Perlan museum, we'd attempted that morning to drive the Golden Circle but decided the conditions were too bad. The online booking was so quick and easy we'd manages to book on a tour for just two days time! Can't fault it. Very easy to pick collection from our hotel too. The tour itself was amazing too, our guide was informative and told us many stories of Iceland's history.
Smooth booking process and confirmation. Very easy to change departure time when we needed to.
Expertly run from pickup to drop off with helpful friendly staff
Try not to insult and harass your patrons!
Sehr gut organisiert und geplant! Die Aufenthalte bei den einzelnen Attraktionen genau richtig. Tipp: Online buchen ist viel billiger als vor Ort!
Very easy to book online
The service from the airport direct to the hotel and back is very efficiently run. Buses were on time and instructions on what to do were clear and easy to understand. They cater very well for first time travellers. Similarly, the excursions were complemented by an experienced guide who answered all questions.
Great to deal with, reliable, efficient and lovely drivers!
Booked nearly every trip we done in Iceland withe Grayline Tours, Golden Circle, Blue Lagoon, Northern Lights & Transfers to & from the airport. They were always on time, always led by extremley passionate, friendly & upbeat guides and the buses were always warm (which is a major plus when you are freezing). My sister also lost her purse on one of their trips & they were so helpful in trying to locate it & get it back to her safely, which they did. Amazing & would highly reccommend them to anyone.
Wonderful sights. Excellent tour guide.
Easy to use service
Great service and guide! Definitely recommend them.
Outstanding attention to detail and timing. Great when trying to fit a lot in one day. I’ve used Grey Line in many occasions and had the pleasure of having Roland as a driver again this year. A gentlemen and full of local knowledge and tips of where to get the best shots. Thanks again and hope to see you soon.
I have a good experience for aurora in Iceland and service very and feel safety with driver.
We booked our tour Saturday night for Monday morning. It took 5 minutes and we had our tour booked with pick up literally outside our hotel. Very simple!
Excellent service for both airport transfer and tours. Helpful and polite drivers. Will be recommending this service.
Great experience! Great guide Jacob! Thank you!!!
Loved the tour, the tour guide was friendly and was happy to answer any of our questions. Loved how he kept us entertained with interesting facts and stories on Iceland.
Fantastic trips, well organised with friendly staff!
Thor was a great tour guide and our bus was incredibly comfortable. Although it snowed and rained the entire day, the views were spectacular and everybody was very friendly. We loved our experience!
It just works perfectly and there is a discount
I booked the Blue Lagoon excursion with Gray Line Iceland, Golden circle Tour and my airport pick and drop off. Everything was perfect. Drivers were always on time for pick up and drop off. No wonder why the Golden circle tour is a favorite. I absolutely loved it, from the tour guide Dora who gives the necessary informations without talking to much to the breathtaking views I was able to witness during this tour. I'm not sure I would have been able to see so much of Iceland without this tour. Kudos to Gray Line Iceland for their professionalism. I have really nothing bad to say !
It was a great tour in which the tour guide was excellent! Thank you for all the knowledge he transmitted and taught me!
Easy booking, very convenient pick up, guide gave info on the bus and then everyone wandered freely around the locations, which I liked
We would buy from you again as the coaches were clean and comfortable, the Driver’s very friendly and Dora had loads to tell us about Iceland
Easy to book online, fair price and good communication from gray line after booking
Easy booking process, well set out and could watch a brief video of what I was booking beforehand
The tour was great and covered a lot of very interesting areas. The driver Siver was amazing with his excellent driving skills in a very scary snow storm.
Great value for money!! An amazing experience. The guide was nice and gave us many interesting information. And the Iceland landscape is gorgeous. Must be seen!
They picked us up on time and wete friendly and heplful throughout
Great excursion and well organised
This was by far the best tour that we went on during our stay in Iceland. Our tour guide Raina was amazing. As well as pointing out all the different landscapes etc, she also provided lots of information that gave us an insight to icelandic life. I would highly recommend this tour as you not only get to see the beautiful landscape of the Golden Circle but also geysirs, waterfalls and the Þingvellir National Park.
With all the tour companies available Greyline stood out with easy pickup, an awesome tour guide and wonderful groups! The online booking process was quick and easy. We literally booked some tours and hour or two before pickup.
Very easy to book and it was very convenient to get emailed confirmation that we could easily exchange for tickets upon drop off.
good pick up service and transportation to main station and the tour buses. easy to book tours [we did 4] and good descriptions that were accurate.
Our guide was excellent, made the drive between sites seem only a few minutes. Her account of Iceland was very informative from culture to economy and history. Lastly, her singing talent was outstanding. Sharing with us her ability was appreciated.
Online booking was very easy. I did not face any hassle. Quite convenient actually. I went to two tours with Grayline: The Golden Circle Classic Tour and the South Island one. Excellent tour guides, very professional and entertaining.
Everything was very well organised from the pick-up till the drop-off. Raina was a terrific guide with a great knowledge of both the history and the nature of Iceland and a great sense of humor.
Pick up arrived bang on time, quick transfer to the main terminal. Check in was easy and bus was waiting for us to depart! Very good value for money.
Nothing was too much trouble for everyone we came into contact with at Gray Line. I did not always phone to check things at the time I should have, like if the Northern Lights tour was on that night. I didn't confirm my pick up for the airport until the day but they were always fine and confirmed the details. On the tours if a passager had a problem and the driver or guide could not resolve it there and then they would phone the office and get back to the passenger with a solution to their problem. A very good service and helpful people all round. Gray Line was recommended to me and I will use them if I retufn to Iceland and recommend them to anyone coming to Iceland.
We went on two gray line tours during our visit to Iceland, both of our tour guides spoke good English and established a good rapport with the tourists. Our guide on the Golden Circle tour was particularly comical and we thoroughly enjoyed his commentary.
All on time and tour guides excellent
The Actual tour itself was well organised and the guide was very informative. Booking online was really easy.
Easy booking and travel experience, their tower was also great!
Excellent well organised company. Good tours with interesting sites, on-board guides have good knowledge of the different locations and history of the country. Coaches very comfortable with on board Wi-Fi and charger points on some coaches. Will definitely use again.
I booked few tours with Gray line and only can say how great this company is. Booking online was easy. I also needed to change my time for transfer and it was no problem at all. Would definitely recommend this company.
I really enjoyed the tour. It seemed that many companies had cancelled the tour, but grayline did the best! We had arrived at the hotel before the storm came. I love the guide, Dee dee, she is so easy-going, helpful and humorous! Thank you Grayline to offer me a lovely day, and I will recommend you to every friend of mine.
Excellent tour guide - Dee Dee
The trip was excellent and guide was well knowledged about the areas and his explanation was very clear
Reliable, easy to book, and affordable.
very much on time and good drop off
Great tour guide, and a great excursion
Well organized and easy booking
Professional, slick, well organised. Couldn't find fault with them; which is unusual for a grumpy, old, fucker!
Easy, user friendly booking
Online booking was easy to complete.
Very streamlined process and easy to deal with
We bought this tour the night before. Confirmation was immediate and we just got an e-mail to re-confirm our pick up location. Pick up on time! Weather wasn’t great but that’s not Grayline’s fault. The tour guide was good and gave us explanation about the whole tour and also about Iceland in general. We really enjoyed it! Shame the weather didn’t give us opportunity to explore a little morr
Very easy to book online
very punctual, courteous and looked after clients' safety considering the extreme nature of the weather. The driver and the guide were very efficient. The guide was very well informed and kept us engaging on the 8 hour trip.
I had great experience booking my trip online. The website is very easy to navigate and find useful information.
On Wednesday, 3rd January 2018 we were booked on the 9:30am Golden Circle, with a pick up time of 9am. On the 02.01.2018, we went on 2 tours with Gray Line, where we were picked and up dropped off at Kerno Apartments without any issues. On 03.01.2018 we had been standing outside the same place since 8:50am for our 9am pick up. No pick up turned up and it was not until I called the local office to ask where our pick up was. On the phone the operator told me that our pick up was there just after 9am and we were not there. This is incorrect, as we have photo proof evidence with a time stamp that we were outside our designated pick up zone from 8:50am. My father is a heart and diabetes patient which means he has to be on blood thinners, which results in him feeling the cold more than others. We were waiting outside for 1 hour and 15 minutes in -1 but feels like -9 degrees Celsius. We were put on the 10:30 departure for the Golden Circle, which was great, however there was no apology for the company for the muck up. When I spoke to the manager on duty, she mentioned that she can see that the pick up bus went down the other side of the street, but did not come back down the designated and correct side. It is totally unacceptable that a company can pride itself of great customer service, yet cannot pick up customers from the correct spot. Aside from the issue in picking us up, the Driver and Guide on the 10:30am Golden Circle tour were amazing and I give them 5 stars for their knowledge, professionalism and attitude.
Well organised tour with great stopping spots! Tour guide was very informative and interesting to listen to. Would highly recommend :)
The Golden Circle classic tour was fantastic! It was well-organized with great timing to maximize the use of light and allow for some great photos. The guide was really knowledgeable and interesting to listen to. A great introduction to Iceland, thank you!
Fantastic experience with friendly guides and drivers.
Very reliable and on time. Pick up amd drop off at your hotel
It was an interesting tour. Especially, the Chinese tour guide, Ms. Ying, is so kind and helpful. She introduced the interesting places with full details.
Great friendly staff. Very warm coaches, great WiFi. Coaches not always on time for collection but do arrive
Great and informative guide. Nice and talented driver. Also they didnt lose anyone! Good sites to visit
You are left myself in Blue Lagoon. I just can pay for extra fee book another bus come back to Reykjavik. You are not check the number of people and the last bus was gone.
the pick up service is good, but the tour guide is soso
It was a good trip .very well organized. Guide was explaining everything in detail.It would have been much better if it is in summer so that we will get more day light.
Bus was stipt op tijd aan het hotel, mooie tour en goede professionele gids. Zeker de moeite als je een mooi deel van het eiland wil leren kennen.
Great tour guide (Chris/Kris?) and amazing sites.
The Golden Circle tour with Jacob was good, informative and I liked the fact he engaged with the whole group, asking us where we were from and always available to answer questions. Very kind and excellent Customer service. The bus was clean, the tour had just the right amount of time to see things and enjoy. Now as for my second tour to South of Iceland, firstly, the Tour guide, a woman I can't recall the name, wasn't very kind, when giving information she seemed to be reading straight from a script, she never tried to engage or even gave us one smile. I understand she needs to be tough when managing a group of 50 pax or so, but she was always rough with her talking, never really interested in helping, always worried about scheduling. The tour itself was good because the south of Iceland is beautiful and the landscapes stunning. shame that we didn't have much time in each place because we had to be mindful of dropping and pick up other groups in other tours. Not sure I appreciate that when this wasn't something mentioned when I first booked. Wifi in this tour wasn't working for me. Overall Good, cause price was affordable and at all times I was safe.
We used greyline for our Iceland tour to the golden circle the driver was very knowledgeable and told us some great stories and very clear when we needed to be back at the bus would recommend and use again thank you greyline
gone beyond expectations.
This tour is amazing.Beautiful nature and knowleble guide. But hurried trip is.
Not a great experience with tour guides kept talking for the whole journey. Time not well spent in essential beauty spots, sometimes too long and sometimes too short. Sequences of visiting different locations could be streamlined and more efficiently
Short, sweet and professional job
Great Tour, our guidebgave lots of great information and bus was very comfortable!
Good tour and guide
Goede service, prettige tourbegeleider met mooie informatieve verhalen en feiten over de bezienswaardigheden en IJsland in get algemeen.
It's nice. The driver picked up us on time, also the tour guide was kind and interesting.
This service is really well organised, busses and coaches always on time. Really impressed, never left wondering around! Also the tour guides were great.
Easy to book, great tour guide and bus driver, too.
I downloaded 3 apps to predict the lights and they all forecasted low activity with cloud cover yet Grayline chose to drive out and take our money. I understand that it’s a natural phenomenon and hard to predict but I wish I’d listened to my apps and requested a refund. The tour guide was lovely and she tried to make the drive interesting but I was disappointed.
Easy Booking, Transparent reviews, and easy changes
Excellente excursion avec guide francophone. Ponctualité. Gentillesse du personnel. Nous recommancerions sans hésitation!
Very well organised. Lovely tour guide - funny and knowledgeable. We were very lucky with the weather, all the time we were outside the weather was beautiful. We got dropped right outside our hostel. A fantastic day
The tour of the golden circle was great. Very well organised and our tour guide was good and funny! We had a good amount of time in each place, glad that we booked this classic rather than the express. We booked all our trips with Grayline and we would book through them again.
Great guide and great option to see the best parts of Iceland
Very comfortable bus and nice guide!
We were supposed to be at the 1030am Golden Circle Classic Tour but we missed the bus and got rescheduled to the 1pm tour. We shouldve rescheduled the tour the next day. It was raining heavily during the tour and the sun is about to set in 2hrs. They only alloted 20-45mins to see the sights. When we reached the falls, it was already dark and we couldnt see anything.
It was on time, professional and the tour guide kept the in between coach journeys entertaining with all the interesting information he was giving - a big thank you to him. Really enjoyed the golden circle tour thank you
The service was fast and cheaper than other lines. I really liked that they picked me up from the guesthouse and I didn't have to walk far!
Very efficient service, would certainly recommend and use Grey Line again
Timings were great - quality and information was perfect. Only thing I would change is a few comments the Circle Tour guide made were a tad inappropriate (e.g. 80 year old woman having sex - in front of the c6 kids on the coach and a bit racist against Asians - their driving, and again sexual habits) I would definitely book tours and airport transport again
The guide is very helpful and enthusiastic. It's a nice trip!
Booking was fairly easy and discount was provided, but I had to pay in Euros which meant my bank charged a non-sterling fee.
Lovely really friendly guide and driver. They knew alot of information. The pick up and drop off service worked great. Would travel with them again.
Incredibly quick and easy to get everything arranged. I've used Gray Line every time I've been in Iceland and for good reason.
Quick and easy and enough description I knew what to expect.
Amazing golden circle tour and our guide Brandon was absolutely brilliant. So engaging, knowledgeable, a great style of delivery, has n excellent day!
Online booking smooth and easy . Reliable company that I would definitely use again
I used Gray Line for travel from and to the airport, as well as for a Northern Lights tour and a Golden Circle tour. I booked the Golden Circle tour myself through their website, which was easy to navigate, the other things were booked through an agent in the UK. They were extremely well organised, prompt and efficient. The staff were very helpful and friendly. On the tours the guides and drivers were professional and made each experience memorable. Their policy of allowing people to try again to see the Northern Lights if the trip you were on isn't successful is very fair. We actually got yo see them on the second attempt - a life long dream fulfilled. The day of the Golden Circle tour was one of the best experiences I've had. The places we visited were truly beautiful and the actual journey was spectacular. The driving conditions were tricky but the coach driver did a brilliant job and got us around safely. Gray Line were an integral part of a fantastic trip to Iceland. I will be back...
The tour was well done. Plenty of time at each stop. Tour guide was very good. Plenty of information without too much talking. Friendly. Booking online was easy and cheaper than brochure rates. I also got round trip airport transfer to my cheap hotel from them. All transfers and tours pick up from your lodging or at various stops around Reykjavík, included in price.
Driver and guide were very good. Lovely tour, but not happy that we were not dropped back at bus stop four, as a lot of people got on at that stop, luckily we knew were we were, so decided not to climb into the minibus.
Couldn't fault it. Great tour, great informative tour leader, good (assertive) DRIVER.
Classic tour, must see, nice guide, good information, would recommend!
Fantastic experience in Iceland seeing the entire country through gray line. Everybody was so helpful and value for money was great. Would highly recommend to anybody visiting Iceland.
Very quick and simple to book, and a fantastic price for the tour. We saw and learnt so much, and for the price we paid this just made it even better. The tour was amazing, absolutely amazing.
Awful, From the first trip was the golden circle where I tour guide had sweared in front of myself and my girlfriend, didn’t welcome us or talk to us once on the trip So give us no actual information which is disgusting after paying the price we did. Northern lights trip we didn’t see the lights which is understandable but didn’t get nothing back or anything which I believe isn’t right
Reiseführung (zweisprachig) war excellent!
Very attentive and friendly staff. Very easy to understand and plan with. We were worry free
Used Grayline for all our transfers and tours. Very efficient and organised, Would highly recommend. The Golden Circle tour was fantastic and our tour guide was humorous and provided a lot of information
The entire tour was really well organised. The tour guide was knowledgable and shared plenty of interesting information throughout the day. We received useful tips and tricks for the best pictures to be taken. The buses are new and comfortable.
I would absolutely recommend this company to friends who want to travel to Iceland. You guys were on time every day, clean, and safe. I learned a lot and had a great experience. My only complaint was that I was cold and that’s not your fault. Thanks for the trip!
The driver and guide were so good that they made it a great experience
Cheaper than the competitors, but excellent in quality. We enjoyed both of our journeys with Gray Line very much.
Everything was how it should be. Pickup very good in time, guide friendly and informative. The tour was just perfect.
Gente agradable, buenas instalaciones.
The whole tour was great and very interesting. It really gave us the full Iceland experience! The tour guide was especially good, very welcoming and a nice feller! Thanks very much. Missing Iceland already...
he booking went smoothly and the itinerary is just nice.
We missed our pickup - the transfer arrived very early (could have perhaps called us since we were ready in our hotel?) but fortunately another one appeared to pick up other guys for a different tour and we were able to join a later tour. I would recommend being at the pickup spot at least 10mins before (which can mean waiting about 45 mins in total since you are given a half an hour time slot for pick up.) A good day out, could do with less stops to shop and more to see the nature. The guide was very well-informed, kind and funny. Overall a good experience.
Johnas was amazing, so positive and such a good spirit in explaining everything! He has a special charm and humour and made our journey sooo good! We enjoyed it 100%, and by far, he is the best tour guide. I highly recommend him. Greyline is really good, so I highly recommend it to everyone!
It was really easy to book our trips. All of the pick ups were on time. The coaches were nice & clean, well maintained & comfortable. The tours were well organised & really good. We would definitely recommend & use Gray Line again if we returned to Iceland.
The website was easy to navigate and the choice of tours were great.
Booking online was easy and convenient. I managed to get discount using the SEE5 promotion.
Great tour options, ease of ticketing, pick ups, great and safe driver and fabulous tour guide!
Feedback from customer service through chat was quick. Trip was what expected with reasonable price. And the guy leading the trip and telling stories about Iceland was pleasant to listen, knew what he was speaking about, and used humour in a appropriate level. Very pleased specially with the price.
Very nice and professional attitude I really enjoy the service and most their trips in Iceland.
Booking online was simple which we did at our hotel's business centre with free use of a PC & printer. Very easy to book at the last minute (i.e. late the night before). The minibus arrived on time to collect us at our hotel & took us to a large coach at the nearby bus station. The guide spoke good English & was very informative. The trip was excellent & allowed us enough time at each stop to fully enjoy & experience the area we were visiting. Thank you.
Everything like clockwork from pick up to drop off. Tour guide and driver very knowledgeable and history and geology of Iceland really interesting. Just enough time at each stop to take in and enjoy. Lovely country and super people and easy to get around and Grayline cannot be faulted. Had a really enjoyable day.
Really organised service and friendly guides.
the tour is worth the price, but the guide really made the day. I may misspell her name, but I believe it was Raima. She was so informative, singing to us and doing jokes all the time. great way to explore Iceland.
An enjoyable trip and our guide was very informative.
Brilliant to see the golden circle with Disa our guide who was humorous and informative regarding the sites and any other questions on history,Icelandic economy and geography. All we wanted to see and more…..
Very good tour!
they were prompt and efficient
I would highly recommend this tour company.Absolutely brilliant. They were reliable +on schedule. Friendly,helpful+informative staff.very professionally organised. Couldnt fault anything. Superb experience. Would definitely use again
Great day and good service
Easy booking. Excellent arrangements and Guide
Easy and efficient system. Very straightforward.
Booking online was very easy and allowed us to gain some discount. Very efficient and easy service.
Bus Driver was very rude, and dropped us off far away from our hotel. He said he called our hotel name, but he never did. Walked home in the cold. Very poor service.
Easy to book online. Pick up was efficient and on time. First stop was tectonic plates, where you get a decent amount of time to do a walk. Second stop at the waterfall isn’t really long enough as by this time you need to squeeze in some lunch ( no eating on the bus) - shame as we could have done a nice walk around the waterfall. Third stop was geysers and too long - do not need an hour when the geysers spurt every 5-10 minutes. The stop at the church was lovely but not enough time to do the tunnels. The trumpet concert was a bonus though. Pick locations are a little confusing.You pick a hotel and it tells you a bus stop which wasn’t so close or easy to find/spot! Be helpful to have directions or a map.
Pickup did not take place at my designated hotel as expected. I was 20 minutes early and waited until after the pickup time. Because I feared your bus would leave without me (which it nearly did do) I was forced to run, quite literally, to your sales office demanding assistance. The stress of trying to get help when you failed to pick me up on time largely ruined my day.
Easy to book.Yes would recommend.
There is a problem with the website. You select the location you want, and then fill in the rest of the details and then get an email requesting further details about the pickup. You need to select the radio button as well as getting the location from the list otherwise it doesn't register properly.
We are a famimy of 4, 2 adults and 2 kids, we did all the excursions and transfers with Gray Line. It was a great experience, very professional and on time
Great overall experience
Smooth tour and it got to each location. Great insights by the tour guide. Thoroughly enjoyed it!
Had a great trip with probably one of the best guides. Super knowledgeable and very polite. A real treat to listen n' learn about Iceland. Admire the driver and the guide's patience in putting up with the slow folks. Thank you GrayLine. Wish I had taken more tours with you... maybe next time.
Great, when I needed to change the date of my tour someone replied straight away with amended confirmation. Quick and easy.
The outside if the coach was very dirty and the driver confirmed it had not been cleaned following the previous tour. This affected the view from the windows. Given the price paid this was very disappointing
Their timings could be better and the locations. It was confusing and difficult for me being a deaf guy. The receptionist at the hotel. Was superb by calling for me. It was hard and struggling for me. I couldn't hear at all when the driver spoke or assistant. My friend had to explain to me.
Amazing photos. Detailed itineraries.
Friendly and extremely knowledgeable tour guide, comfortable (and warm) coach - and truly spectacular sights! A fantastic experience.
The only thing missing was that some of their buses' WiFi was not working properly.
Besides the fact that the meeting time was in the middle of the text and me and my friends got confused by it, Gray Line could manage for us to still make the tour!
Easy to book. Excellent, hassle free service
Tour guide was well informed. Driver got us there and back in one piece. It was a lovely tour.
Ich kann das nur herzlichst empfehlen. Top organisiert. Habe auch andere Touren mit denen gemacht und es hat alles wunderbar geklappt.
Lorenzo was a great guide and Hans was a great driver!! Amazing scenery, informational trip, the snow storm just made it magical!! 10/10 would recommend!
Great service. Lovely staff.
The tours and airport transfers we booked all went fairly smoothly, the organisation and pickups are certainly efficient. The tour guides are entertaining and informative. There were a couple of issues: one with a faulty coach on the return leg of the Northern Lights Mystery Tour. Because we were on the lead coach we had to stay with it until it was fixed. Although this caused an hour or so delay we were kept reasonably well informed. Anyway, fate took a hand - suddenly a large aurora appeared! If we had not been delayed we would have missed it so I can't really grumble. One slight issue was the booking staff did not seem to realise Greyline had switched to the winter schedule (from 1st Nov.) Because one of our tours was not available on the date we originally booked they switched it and double booked us on two tours on the same day. Fortunately they have an excellent cancellation policy so it was easy to get a refund.
We came to Iceland for a 3 night break and used Grayline for all our tours and airport transfers. I cannot rate them enough, they we're extremely helpful and friendly and nothing was too much trouble. They allowed us to change a tour to a different day so we could squeeze in a last minute trip to the Blue Lagoon. The drivers and tour guides are so lovely, we learnt alot about this beautiful country and they made sure we had fun. They certainly made our trip a very memorable one and stress free, we loved every minute. Thank you Grayline ♡
the website was very easy to navigate with clear instructions
I would like to strongly recomend service of Gray Lane Iceland. Guide lady provided us such an amazing and intresting information during duration of The journey to The main atractions. This was an amazing time in Iceland
It was a great experience all tours we booked the tour guilds were brilliant iceland is experience you need to try it was a short trip we could have done with another day extra but we have beautifully memories and photos it was expensive we book appartment and made sandwiches for our trip loved your hot choclate will definitely come back again maybe in a few year during September or might look into the iceland martheron
Very prompt service and comfortable buses will use again next time I return
Loved the tour! Our guide was excellent - really knowledgeble and entertaining. The scenery was beautiful and my partner and I kept saying all day how glad we were that we decided to do the tour. Thank your for a wonderful day out!
We used gray line for our airport transfers and all our trips for the duration of our time in Iceland. The staff are very friendly and helpful and always on time. Wonderful people working for a wonderful company.
Driver/pick up did not show up at hotel. Different driver showed up after our tour had left for the day. The driver told us to get in w him. Get to station, had to wait another hour for the later tour (now we are going to be out two hours later than originally planned). Tour guide was so so. This tour did not go to selfoss like the other companies do for same price and time frame. I would have taken a refund and gone early the next day instead of wasting an entire day, but they said no refunds. They did tell me I didn't have to go but I wouldn't get my money back. Terrible customer service.
Easily booked on-line, customer service team were really helpful. The tour was fantastic, would definitely recommend. Thank you Grayline
The bus tour was really well mapped out and the tour guide was very knowledgeable. She made the tour more enjoyable by sharing pieces of her family traditions and stories! Overall great tour and would recommend to anyone traveling to Iceland.
I booked the Northern Lights Mystery and upgraded to the Northern Lights Deluxe and also booked the Golden Circle Tour. Both trips were very good, nice busses, knowledgeable, friendly staff.
I would recommend the services of Grey Line. The organization of the trips was on time. The direct pick up is a big facilities. All the busses was really clean, new and in good condition. The thing what in my opinion should be improved are guides. During Englisch/Spanish trip I think there was too much Spanish, comparing to English. And both guides should talk with some more fascination.
Yes... enjoyed it very much, although essentially the whole experience was super touristy. Bus after bus load of tourists being driven around 3 glorious sights. Would prefer to go back individually! Whoops... just reread the request. Booking online super easy, friendly and filled me with confident!
Pick up at the hotel was on time and awesome. Comfortable busses and friendly staff. Would highly recommend to others and would not hesitate to book for future tours. Thank you!
Website is user friendly, competitive prices and check out is straight forward. Side note; my personal bank visa debit card would not go through, had to use a credit card.
The guide, Willy, and driver were excellent. Very engaging and entertaining.
Все очень понравилось. Красивая экскурсия и очень дружелюбный персонал. Обязательно советую всем.
Gray Line was extremely helpful and understanding. I would absolutely recommend doing all of your tours through them.
Great company. Excellent guide.
Competitive price and immediate ticket delivery to email
We used Grayline for all of our tours in Iceland, as well as the transfers to/from the airport to our hotel in Reykjavik. The bus driver was always on time, the tour guides were very knowledgeable and friendly, and I was able to get great photos on each tour. I felt like I was in good hands with Grayline.
Bonne guide, excursion intéressante
Gray has a reputation of doing a great job, and they did!
everything Guide has informative. location selection
The tour guide and driver were friendly and helpful. The crowds did make it difficult at times, but that is not a reflection of the Gray Line service. We are all tourists, just some are more courteous than others. We would recommend the Gray Line experience to others.
Easy to navigate and easily accessed when I got there. Gray Line was well run and exceeded my expectations for a smooth vacation.
Excellent online booking experience with reminder email regarding my Grayline tour. I would definitely use again.
Goede trip. Voldoende tijd op de plaatsen waar we uitstapten. Door het accent was de gids wel moeilijk te verstaan. Misschien iets minder uitgebreide uitleg waardoor je niet de hele tijd zo geconcentreerd hoeft te zijn.
Easy to book amazing trip
The location that they chose to show people is very cool! Highly recommend it for first time visitors or if you want to see more nature reserves but don't want to drive to them. Historically knowledgeable guide which was fun to hear.
Jag tycker att man kunde berätta mer om de unika geologiska förhållandena som finns här.
puntualità e gentilezza, guide preparate
Alles hat super funktioniert. Pick Up ist pünktlich erfolgt und die Tour war gut organisiert. Man hatte an den Stops genügend Zeit sich alles anzusehen und der Guide war hervorragend. Da wir den Trip ein paar Wochen vor unserem Urlaub gebucht hatten, wussten wir nicht das eine andere Grayline Pick Up Stelle viel näher an unserer Unterkunft ist, aber wir wurden spontan beim Rückweg da raus gelassen. Das war sehr zuvorkommend. In allem war die Tour sehr toll.
Easy to book online from America
Der Service und die Tour waren perfekt, allerdings trübte der Fahrer das Bild. Er war sehr "sportlich" unterwegs, so dass sich unterwegs mehrfach unnötig gefährliche Situationen ergaben. Great Tour but badest driver ever
Paysages magnifiques mais passage þingvellir pas assez long et pas d'explications en français comme sélectionner lors de la réservation
Brilliant tour, luxurious coach, excellent driver but.... the worst tour guide we have ever experienced. Miserable, unwelcoming, disinterested and with the most slow, boring, disjointed delivery. How did she ever get past the interview stage??
Clear and easy website to use.
Darren and the driver (forget his name) is very good. We all had fun during our Golden Circle Tour. He is a stand up comedian. His recommendations are also very good. Great experience. Keep it up....
Wonderful and knowledgeable guide, good amount of time allowed at each stop.
SIMPLE BOOKING PROCEDURE AND EXACT ON TIME PICK UP AND TOUR START
This was a great tour.
Good explanation of what was included, how long of a tour. Booking process made real simple.
Guide was very good; personable, interesting and knowledgeablw. Stops were interesting. The weather was not good and high winds closed two stops which was unfortunate but unavoidable as from past experience these were some of the high points. If we had been able to visit them I think the rating would have gone up. My only criticism was there were no rest stops between lunch and the end of the day.
Online booking was quick and easy Weather was not good and our tour was cancelled. The staff accommodated our schedule quickly and painlessly Pickup and drop off s were on time Tour guide and bus driver were excellent
i quite enjoy the tour. But there was only one thing dispointed me, was that the guide is very boring. Even she brought some interesting explanations, her plain tone while delivering information reminds me a Indian professor without any teaching passion.
Simple and straight forward booking process. Everything was clearly defined so we knew what to expect.
introduce more information，and very nice with every person。
The tour in itself was great. Waterfall and Gaydir. The guide was excellent, informative. We took the 9:30 bus 2 on may 5. She was slso humorous and good communicator and of course the weather was fantastic.
Till now, i have booked other tour, very good service. Visited the golden circle and it was very nice.
I filled out all information including pick-up location when booking. Initial confirmation included the hotel for pickup. I then received a follow-up email requesting the pick-up location. This shouldn't have been necessary
It was very easy and simple to fill out for booking.
Great experience. Love the wifi, driver was knowledgeable added mixed in his own personal stories
The website was simple to use and my questions were answered quickly by the staff.
Pickup and Return work as you promised.
Отлично спланирован маршрут, достаточно остановок, можно погулять, посмотреть, гид отлично работает - заботиться о каждом человеке. Конечно, порекомендую и сам воспользуюсь.
Will definitely recommend Gray line to my friends. Great service with professional staff and great Guide.
Nice weather nice guide
The places we visited were great. Loved the scenery and the information. Negatives: Our guide was soft soken and not always clear. When we were outside it would have been very helpful to have wireless headsets so we could hear him as we got spread out or other tourists were talking. Bus broke down but thought it was handled very professionally. No one's fault.
Booking online was easy and straight forward . I would definitely book from them again. They do ask to call or email a few days before the tour to confirm the order, I wish we got a reminder order with a link to confirm or something like that.
Very easy booking. Although only after tour was booked & paid for, received email stating we couldn't be picked up from our apartment. Not a big problem as we only had to walk 5mins & happened not to be raining that morning.
At the last minute we opted for Gray Line instead of renting a car, and we're so glad we did. Driving in windy and unpredictable weather would have been a challenge, but an even greater advantage of using Gray Line was the incredibly informative narrative by our guide. There was ample time given at each stop, and the bus always departed on time or even earlier, if everyone was on board. The drop off at the end of the day directly at one's hotel was an unexpected treat.
Easy to do
The tour was ok but the guide had very strange pronunciation. It was very difficult to understand his English
The different sites were marvelous but the guide's doesn't come to give explanation. If we learned some generalities during the travel about Iceland and icelandic, the plus value of tour operator is to have informations about the places we visit. You can do the same alone, no need to pay...
We think that all your service is wonderful, especially 18th, the trip to south coast, the driver whose name is Simon, he is really a perfect guide! Thanks a lot!
Excellent help to booking tours!
They were always on time and the tour guide Dee Dee was amazing..one of the best we have had EVER. It was a bit chaotic with the northern lights tour which was a shame. Would recommend though. Really nice clean new buses.
Tickets came by email shortly after payment. Everything went smoothly.
Kept to time, comfortable coaches with free wifi, guides quite interesting
Easy to book. Had a 10% discount offered online.
The experience was great however I never got picked up at the place stated on the confirmationand stood for over 40 minutes in the freezing cold. I then had to call to be told they don't collect from this spot despite it stating that on my paperwork. This resulted in me missing the tour and causing undue stress to my 67 year old father. We eventually ended up on the next tour after waiting 1 hour and 40 minutes
Very nice tour guide!
Great information lots of time at each stop
Great tour!!! Extremely well organised, we were picked up from directly outside our apartment on time and taken to a larger coach! The tour was amazing and took us to some amazing places
All buses were on time (to the minute)!! Collected you from your hotel and were very comfy with working wifi.
We went on both the Golden Circle Classic and Northern Lights Mystery Tour - both really well organised. The Tour Guides are really helpful and informative. We were unlikely not to see lights on our first night, however were able to go again two nights after and managed to see them. Highly recommended!
Booking was easy and simple online. Had my voucher ready when I arrived. For the tour, what a beautiful way to explore and discover the natural wonders of Iceland! Ride on the bus was pleasant and lots of sightseeing. Shout out to our driver Jon, our tour guide Elly, and her assistant Vivian! You guys were awesome! Will definitely return to Iceland for more tours in the future! Looking forward to returning one day!!!
Very easy and straight forward
Great tour of the Golden Circle, allowing plenty of time at each stop to take in the amazing surroundings.
Easy to book online
Our guide, Simone, was a fantastic tour guide. He was funny and informative. Although the trip was more than 6 hrs long it didn't feel that way. There were plenty of stops and places to eat. Our guide recommended the lamb soup w/ veg., which was delicious and if you finished you can get more for FREE.
Easy to book, no paper voucher needed as all your info was logged on the computer
Great service! We received exactly what we expected, no surprises. Grey line is incredibly punctual, make sure you are ready and in your lobby at the scheduled pickup time. Loved this! Their tour guides can improve a little bit, because we felt they were lacking knowledge. Didn't provide the best facts and information regarding the sites we saw. Regardless, tour guides were super friendly and helpful.
Quick and easy to book No hassle
Quick and easy booking
I am always happy with Gray Line tours and this was no exception. The bus was bright and clean and every seat had a great view. Our tour guide was informative and ample time was given to walk around each site we stopped at without feeling rushed. I understand why the Golden Circle is the most popular trip in Iceland. The views, waterfalls, geysers all beautiful. A very memorable tour.
Great tour, length just right, and our guide, Randy, was well informed and pleasant company.
I feel happy because it give us to spend within hours to seesighting too much and good. The coach has warm and delux.
Brilliant organisation and clear commentary to three great locations. Fourth location to the shops was just a strange finish and I would think there would be one more place in a nearby location that would be better suited.
I booked the Golden Circle tour which was easy on line and convenient. Tour guide Christina and driver Otto were informative with enough time at the sites that was long enough to enjoy the experience but didn't become boring. This tour is good if you haven't got a lot of time in Iceland.
very good. However they did not provide much time at the first national park stop.
Le guide était sensé être francophone et il ne l'était pas. Pas de problème en soit mais il aurait été courtois d'être prévenue. Sinon, rien à dire sur le pick up,le trajet et le retour. personnel très sympathique. Le temps d'arrêt à Geysir est trop long pour l'intérêt limité du site.
Great tour, gave us plenty of time to wander and take pictures. Picked us up on time. Only slight fault was the tour guide wasn't great when giving infomation about places whilst on the bus (hard to understand)
Magnifique circuit au cœur de l'Islande
The guide was very informative, clear and a professional.
Overall the day was brilliant. We were picked up promptly from our apartment and we're entertainmed all day by our guide. The geyser, waterfall and tectonic plate visits were great. The only downside was that we paid for drop off at our apartment but were left a good 10 min walk from away, because some other road users were getting annoyed about the bus holding them up aparently, so the driver and guide dropped us a good walk away whilst other passengers were dropped right next to their hotels. Seemed a bit unfair after a long day out.
It was a great tour. Our guide was very knowledgeable about the history and the development of Iceland
Seamless and easy, no hidden information and the staff are welcoming and helpful. Thank you grayline!
Simple and easy!
The tour was excellent only fault was that there was so many other groups at the attractions at the same time.
Great sites but too long with all the rest stops. Tour guide was difficult to understand.
We got an excellent trip!
Very clear and easy booking experience.
Efficient, very good
Everything was planned well.Perfect trip
Christina the guide excellent very informative friendly. The tour destinations were spectacular the waterfall , hot springs ect except for the last stop at a supermarket?!?! Pointless They could have defo fitted in another interesting sight . So value for money , no , as we saw 3 things i felt some time was just for time wasting .
The airport to hotel transfer, the Golden Circle and the Blue lagoon bookings went really well. However we were a bit confused by the questions on the web site for booking the hotel to airport transfer, so decided not to book it online.
very good experience. congratulations!
Excellent tour guide Nagnar (sorry I have spelt this incorrectly ) was very informative and helpful. Coach was comfy , clean and on time for pick ups. I would highly recommend.
Super easy to book, and the customer service was amazing. Would use Gray Line again.
Easy to use booking system.
Good driver good guide would book again
No issues whatsoever
Quick and easy
very easy to deal with
Easy booking and the tour was amazing! Our tour guide was so knowledgeable about the land of fire and ice that it added a lot to our enjoyment. It was a cold and rainy day when we did the Golden Circle tour and it was worth every penny!
Great must use faultless service.
Az idegenvezető a buszon beszélt csak, a helyszínekre nem jött ki. Viszont kevés időt hagyott mindhárom helyen. Korábban vissza is értünk Reykjavikba.
site was clear and all options easy to find
Our tour guide for this tour was very funny and helpful. The start of the tour felt a little rushed as we stopped at the first location for 45 minutes and the other locations were roughly an hour and 30 minutes. Although we also hired a car for the trip, it was also quite handy to do a tour. One dissapointment however was that when we bought tickets for the tour online it mentioned a stopover at a cafe which had Icelandic horses. However on the tour itself this was not mentioned and instead we went to a regular cafe for a few minutes at the end of the tour. We looked online and the part about the Icelandic horses was removed. I checked on trip advisor if I had been imagining it but it had been a part of the tour. Overall it was a lovely way to see Iceland in a nutshell and is an easy solution for those not renting cars.
Deal with the glitches please!
They picked up at the hotel and back to it, well organized. On the sites, we spent enough time without rushing
GrayLine cancelled the tour due to weather conditions but a full refund was given opponent request.
Very nice trip with a very good guide. Lots of interesting information.
Very easy and straight forward no hassell.
Very easy , quick response and e mails
Excellent customer service at all times, arrived promptly and the information on the bus was friendly and and kept us entertained
Overall good service, comfortable transport and punctual
Booking was clear and easy. Good information about the tour and good wee video clips.
A great experience of some classic locations in Iceland.
Staff were brilliant pick up & returns fantastic & on time
Everything worked as it should, thanks.
We booked the Golden Circle tour online very late in the evening the day before it departed, and the order came through and we were picked up on time the morning after. Very good and professional service.
No prices in ISK and changing prices depending on currency chosen felt deceptive.
The online booking was very easy to manoeuvre around. Very easy to see and pick which tour you want to go on. Lots of very good information about each of them as well.
This is my second time in Iceland for overall experience with golden certain was ok ! Same like what I did last time but unfortunately there was no horse show at the end of the tour as I expected like last time !!! However everything is ok the tour guide is great and knowledgeable
We used Gray Line for travelling to and from the airport and also for 2 further trips. One to the secret lagoon and the other to the Golden Circle. The company is extremely efficient, friendly and organised - impressively so. All pick ups were on time - we never worried we wouldn't be collected, etc. The guides were knowledgable and tried to endure we got the best from the trips. I wouldn't hesitate to recommend Gray Line.
Excellent and easy to do!
Why book with us?Our promise is to offer great products and superior customer service. If you need to cancel, make changes or help planning your vacation you can count on us to be there by your side.