Customer Service
We’re always here to help, and because we understand that you might need assistance outside of regular office hours, our customer service department is open every day.
Whatever you need, there’s always someone from Gray Line Iceland available to assist you.
Call us at+354 599 0000 or email us.
We understand that sometimes things can go wrong and if you feel dissatisfied with any service Gray Line Iceland has provided, please inform us immediately so we can address and resolve any potential issues as quickly as possible.
We appreciate your feedback and encourage you to make use of TripAdvisor to grade your experience with Gray Line Iceland.
Business Hours
As the heart of our operations, our service office and front desk at BSI Bus Terminal supports our daily operations.
BSI Bus Terminal Vatnsmýrarvegur 10 101 Reykjavik
Daily 06:00 - 22:00
Daily 04:00 - 22:00
Social Media
Follow us on your favorite social media platform, see what others are saying about our tours and services, and join the conversation.
General Inquiries
For general travel-related questions or concerns, we invite you to look at our FAQ page where we have provided the answers to many common questions.
Our Tours & Services
If you have specific questions about our products and services or need help in planning your vacation in Iceland, please get in touch with our sales agents regarding:
