Tours and sightseeing
What are your precautions due to COVID-19?
We've continue to focus on keeping our passengers and staff safe. Our protocols are based on the guidelines from the Icelandic Directorate of Health as well as our own procedures since March: Keep front rows of the vehicle empty - Keep every other seat row empty as possible - Allow access only via the back door of the vehicle if possible - Have hand sanitation available for passengers during tours - Sanitize all passenger areas between tours and departures - Ask passengers to spread throughout the vehicles as much as possible.
Why should I choose Gray Line Iceland?
Being a part of the Gray Line Worldwide brand recognized as a leader in creating and operating sightseeing day tours and excursions for over 100 years means you have the best of the best at your service. We also won Best Experienced Guide Award of all Gray Line locations in 2019 for having the best guides possible.
What is included in your Iceland tours?
As a rule of thumb, our tours include round-trip transportation and professional tour guides.
Do I have to use a passport on your tours?
There is no need for a passport on all our tours, except Greenland tours, which take you between countries where standard regulations regarding passports apply.
What should I take with me on your tours?
You only need to take the most basic personal belongings with you for our day tours. The good idea is to bring a belt-pack or a small backpack, but by no means is that a requirement.
What languages do you offer on your tours?
Our day tours and excursions are, by default, guided in English. However, we have several tours that, for specific periods and/or dates of the year, are guided in additional languages like Scandinavian, German, French, Spanish, Mandarin and Japanese.
How will I receive my tickets?
When you have completed the booking process, there will be an electronic ticket on your screen that you can print out. You will also receive an e-mail with a voucher that you can print out.
How does pick up and drop off in Reykjavík work?
We ask our passengers to be ready for pick up in front of the hotel or house 30 minutes before the scheduled departure of their tour (for whale watching tours it is 1 hour before departure). Gray Line shuttle buses collect passengers from hotels, guesthouses, and designated bus stops and bring them to Gray Line Bus Terminal in Klettagardar 4, the main departure and arrival location for our sightseeing tours and airport transfers.
Your electronic tickets and e-mail voucher contain detailed information on pick up and drop off.
What are your pick up locations?
We pick up from major hotels, guesthouses, and designated bus-stops in the greater Reykjavik area, including Kópavogur and Hafnarfjörður. Here is a list of our pick up locations in the capital area.
When is my pick up & drop off?
Pick-up for tours starts 30 minutes before scheduled tour departure, except for whale watching tours where pick up starts 1 hour before tour departure. We ask our passengers to be ready for pick-up in front of the hotel or house 30 minutes before the scheduled departure of their tour.
On the way back from tours, we drop off our passengers at the hotels, guest houses, or bus-stop they were collected from, or at the nearest possible location.
Is smoking allowed onboard your coaches?
Smoking onboard our coaches is strictly prohibited.
What should I wear on your tours?
Weather in Iceland is notoriously unpredictable. For tours in Iceland during summer, bringing a light rain jacket or a softshell is, in most cases, enough protection. For winter-season, a warm jacket, good walking shoes, a cap or a hat and gloves are essential accessories to combat cold weather. Layering your outfit is the best way to tackle sudden changes in weather.
Are meals included in your tours?
Meals are not included in the tour price unless specifically stated in the tour description, but stops are frequent where passengers can buy light meals and refreshments. Consumption of food or beverages onboard our coaches is prohibited.
Why does the currency change at checkout?
While you have the option of selecting to view tour price in your native currency, the final transaction is processed in EUR. The currency conversion shown is based on current information from multiple public sources. Please note that rates utilized by your card issuer or bank may vary from these public sources.