Blue Lagoon with Admission Ticket

From: € 193
Duration: ~ 4 hours

The Blue Lagoon is one of Iceland's most popular tourist attractions and considered by many to be an intrinsic part of the whole Iceland experience. Breathtaking scenery, ultra modern facilities, and an impressive track record in healing is the reason why the Blue Lagoon draws visitors from all corners of the world to return time and time again

Highlights

  • Relaxing in the warm, milky blue waters of the Blue Lagoon
  • Enjoying the surrounding breathtaking landscape
  • Rejuvenating your skin with a silica mud mask

Inclusions

  • Comfort Admission includes: Two-hour stop at the Blue Lagoon - Entrance to Blue Lagoon - Silica Mud Mask - Use of Towel - 1st Drink of Your Choice
  • Premium Admission includes: Four-hour stop at the Blue Lagoon - Entrance to Blue Lagoon - Silica Mud Mask - Use of Towel, Bathrobe & Slippers - 1st Drink of Your Choice - Second Mask Of Choice - Restaurant Reservation (optional) - Sparkling Wine if dining
  • Retreat SPA Admission includes: Six-hour stop at the Blue Lagoon - Entrance to Blue Lagoon - Access to the Retreat Spa (4 hours) - Private Changing Room > Price is pr changing room, 1 or 2 guests sharing - The Blue Lagoon Ritual - Retreat Lagoon - Skin Care Amenities - Access to the Spa Restaurant - 1st Drink of Your Choice - Age limit is 12 years.
  • Complimentary pick-up and drop-off service
  • Private round-trip transportation

Tour Itinerary

This private tour whisks you away to the Blue Lagoon where you can relax and soak in the soothing, milky blue waters, and enjoy the surrounding lunar landscape. 

Fed by geothermal seawater from deep under the lava, the warm waters of the Blue Lagoon are rich in silica, algae, and minerals that soften and rejuvenate the skin. 

Enjoy a free silica mud mask and a complimentary drink of your choice while you take in the otherworldly scenery around you. 

There is no better way to indulge in Icelandic nature than at the world-famous Blue Lagoon.

Please note

  • Please select discount options for children in accordance with the Comfort or Premium booked admission. Age 2-13
  • It is recommended to bring your own bathing suit but should you forget it, bathing suits are available for rent
  • There is an age limit of 2 years to go into the water, toddlers can stay on the premises with an adult supervisor
  • Children aged 8 and younger must wear floaties. These are available at the entrance to the lagoon and can be used free of charge.
  • One adult can accompany a maximum of two children.
  • Free Wi-Fi onboard transfer vehicle.

Pickup points

Not booked your hotel yet? Hotel not listed? Staying with a friend/family?

Don't worry, you can give us that information when you add this item to your cart.

Pickup Info

Please present your electronic travel voucher / ticket at the time of tour departure.

Tour departure point
The Gray Line Bus Terminal at Klettagarðar 4 is the central departure point for our tours.

Pick up and drop off
Pick up from hotels, guesthouses and designated bus stops starts 30 minutes before the tour departure time stated on your voucher.
Check in at Gray Line Bus Terminal is 15 minutes before the tour departure time stated on your voucher.

Need assistance?
Our call centre is open 24 hours every day of the year. This means that whenever you need, there’s always someone from Gray Line Iceland available to assist. Call: 354 540 1313 or e-mail: iceland@grayline.is

297 4 hours

Thank you for submitting review

Rating & Reviews

   

They were punctual, friendly and informative

18 May, 2019 by Mr William Wiener on Grayline Tour

Easy to book and everything went smoothly

   

I would recommend them and I would book with them again.

02 May, 2019 by Ms Elaine Reddick on Grayline Tour

   

We would definitely recommend this excursion. Blue Lagoon is “other worldly” and getting there was very easy with Gray Line. Our bus was prompt.

24 April, 2019 by Mrs Carolyn Smith on Grayline Tour

   

Super easy to book. Describes the experience.

17 April, 2019 by Mr Simon Dovey on Grayline Tour

Good company

   

The online booking is easy to use, the driver we had was friendly and happy to help.

11 April, 2019 by Mrs Linda Gibbs on Grayline Tour

   

Driver was on time and was adaptable to pick us up earlier as requested.

22 March, 2019 by Ms Nisha Mohamed on Grayline Tour

Driver punctual and polite, amazing venue

   

Would definitely use services again, Excellent service ,clear easy to follow booking instructions and prompt reply

12 March, 2019 by Mrs Karen Phillips on Grayline Tour

   

Pick up on time, all organised perfectly the girl in the office did a fantastic job with the booking, good comunication

12 March, 2019 by Mr Brian Stephenson on Grayline Tour

   

Friendly driver, he tell us alot of iceland story, the van was private for 7 of us.

11 March, 2019 by Mrs Elfira Elfira on Grayline Tour

Thank you

   

On time, friendly, clean, and a wonderful experience! Thank you!

02 March, 2019 by Ms Janet spencer on Grayline Tour

Experiencing the best of Iceland with the best guides

   

Everything was straight forward and easy even the checks with Grayline in Iceland was excellent with weather conditions variable for certain tours but communications were excellent wouldn’t book with anyone else

26 February, 2019 by Mr David Armstrong on Grayline Tour

FANTASTIC

   

GREAT COMPANY, EASY TO USE ONLINE BOOKING SYSTEM AND STAFF IN OFFICE IN REYKJAVIK WERE BRILLIANT. WENT OUT OF THEIR WAY TO HELP, ESPECIALLY GREAT YOUNG LADY CALLED DEE DEE. HIGHLY RECOMMEND THIS COMPANY. PICK UP ON TIME AND GREAT TOUR GUIDES.

25 February, 2019 by Mrs Judith Pike on Grayline Tour

   

Easy booking!

22 February, 2019 by Mrs Nicole Velasquez on Grayline Tour

Would definitley recommend

   

The tour itself was very good, gray line pick up service has been the easiest we’ve used. Guide was very knowledgable and friendly

20 February, 2019 by Mr David Wright on Grayline Tour

Very very good guide and clever bussruter! In addition nice weather ??

   

I will recommend the Gray Line to others, because we are very satisfied with The Golden Circle tour! The guide was very very clever, and the busdriver was good! In addition the weather was perfect that day ☀️

09 September, 2018 by Mrs Lise S H Aasletten on Grayline Tour

   

Provided exactly what they said on the booking details. Bit of confusion around loading buses from cruise terminal which meant standing in wind and rain while they sorted it it out. The Golden Circle Tour stops were not very interesting and overlong for what there was to see and a lot of time spent on the coach.

03 September, 2018 by Mrs Anne Battisti on Grayline Tour

   

Très bon service, réponse rapide aux questions, Prise en charge efficace

03 September, 2018 by M Jacques Potvin on Grayline Tour

   

Easy to use site, we were picked up exactly when they said we would be & everything went very smoothly. Excellent value for money.

01 September, 2018 by Mr Mark Kennedy on Grayline Tour

   

Easy to book online. When I wanted to query something it was easy to contact by email and I got a very quick response.

29 August, 2018 by Ms Sue Penfold on Grayline Tour

   

Website was easy to use. All documents required for the excursion were available right away.

19 August, 2018 by Ms Linda Vienneau on Grayline Tour

   

The bus driver/tour guide was not communicative

18 August, 2018 by Mr ANIL RAO on Grayline Tour

Perfect Way to Vision the Blue Lagoon

   

The booking process was quick and easy, we were picked up on time for our excursion to the Blue Lagoon, had a fabulous visit to the lagoon, and the return bus was prompt and on time. All in all, a great experience from start to finish.

13 August, 2018 by Mr Bruce Miller on Grayline Tour

   

Pick up and drop off exactly on time. Blue Lagoon was beautiful - a great experience.

07 August, 2018 by Mr Paresh Shah on Grayline Tour

Efficient service to lagoon

   

Efficient service to the lagoon at a good price

24 July, 2018 by Mrs Annette Gallagher on Grayline Tour

   

Booking with gray Line was easy.

22 July, 2018 by Mr Albert Woon Fat on Grayline Tour

Nice smooth ride

   

They were very prompt , the bus was clean and comfortable. It was a very smooth ride.

15 July, 2018 by Ms Candace Lamare on Grayline Tour

Good, but...

   

Ride was okay, but it was a little confusing as we were transferred from the main terminal to another location to hop a different company's bus. Driver told us that Gray Line no longer went to the Blue Lagoon although we saw a bus from Gray Line there. Not sure exactly what the deal was. We eventually got to and from, but it took some effort on our part to find out how.

View more

08 July, 2018 by Mr David ONeill on Grayline Tour

Tolle Erfahrung

   

Alles hat gut funktioniert! Der Eintritt in die blaue Lagune ist teuer, aber es lohnt sich. Es ist eine Erfahrung, die man sich gönnen sollte.

20 June, 2018 by Mrs Beate Reich on Grayline Tour

Great service and driving

   

Very easy to book online and customer service was excellent.

18 June, 2018 by Ms Farrah Ali-Khan on Grayline Tour

Perfecto!!!

   

Servicio perfecto,cada detalle fue atendido.Lo recomiendo ampliamente!!!

07 June, 2018 by Mrs ERLINDA HAYDEE UGALDE VADELA on Grayline Tour

   

Mostly good, could have appreciated a confirmation by email that the pick up point had been added when you received the hotel name.

06 June, 2018 by Ms Debra Reid on Grayline Tour

???????? ? ????????

   

Все замечательно! Автобус был подан вовремя. В лагуне провели время отлично. На месте отправления из лагуны есть расписание отправления автобусов. В самой лагуне хорошие условия для переодевания, подаётся один напиток на выбор. Можно сделать маску из белой глины.

View more

04 June, 2018 by Mr Sergei Telegin on Grayline Tour

Grayline

   

Was very easy to do.

03 June, 2018 by Mr Frank Hoover on Grayline Tour

A company that displays ability to delight the customer

   

Very prompt response to emails - Refunded my cancellation which I had to do at short notice due to an emergency - much appreciated

02 June, 2018 by Mrs sushila kapoor on Grayline Tour

   

Our guide, Thora, was fabulous! She shared a lot Icelandic history to give perceptive, geological information and personal insights; she even sang to us. The landscape was breathtaking. We never felt rushed.

02 June, 2018 by Ms Michele Reese on Grayline Tour

Find two ship passengers in a thousand passenger crowd

   

We waited for shuttle driver to meet up with two passengers off a cruise ship as 4000 passengers disembarked. He did not find the two ship passengers and made us late for meeting up with the large bus at terminal for our transit to Blue Lagoon.

31 May, 2018 by Mr James Hinkley on Grayline Tour

Arrived on time, drove to the right place. Not much else to say.

   

Not much to say: it's a bus and a ticket, not a tour. The bus showed up when it was supposed to and got us where we were supposed to go. The one thing I would have liked to see is the ability to upgrade the Blue Lagoon admission from "Comfort" to "Premium" prior to arriving (e.g. online)

31 May, 2018 by Mr Roy Swonger on Grayline Tour

   

The attitude of customer representatives at the bus terminal was not good. They are not helpful at all.

30 May, 2018 by Ms Vivian Lee on Grayline Tour

   

Tour was great, and the tourist guide Hanes was even better- great sense of humour

30 May, 2018 by Ms Tea Omanovic Kolaric on Grayline Tour

GREAT

   

The experience was great - everything was so easy. The only thing that not was the best was the drivers of the busses. On our way to the lagoon, we was actually scared, he drive way to fast. On the way back, the driver was rude when we asked if we was on the right bus. The answe was: can't you read - it is a sign on the window. But the rest was great and we will recommend this:)

View more

28 May, 2018 by Mrs Eva Brevik-Samstad on Grayline Tour

   

Great service well recommend gray line

26 May, 2018 by Mr Christopher Greig on Grayline Tour

excellent tour

   

Excellent tour, great experience, amazing places - enjoyed a lot!

25 May, 2018 by Mr Dan Lurie on Grayline Tour

   

Service was very good to get to the airport

24 May, 2018 by Mr Roberto Siliceo on Grayline Tour

Very comfortable bus to the blue Lagoon.

   

They were prompt in arriving. This was convenient and saved time and money arranging transportation and admission.

22 May, 2018 by Mr Ed Slatus on Grayline Tour

   

We would recommend them and use them again!

20 May, 2018 by Ms Georgina Zilinsky on Grayline Tour

Great service and experience!

   

Had a great experience, but on the booking process selecting a 3-hr timeframe for the Blue Lagoon departure was confusing. Turned out it's not a departure timeframe but a potential departure and arrival timeframe where you can stay later if you like, but can't catch the departure bus anytime other than the start of the timeframe. It was fine but I would have picked an hour or two later had I known. No big deal though. Service was fantastic and reliable. Also there was nowhere to order a car seat on the online booking yet they are mandatory when you show up, this should be added to the booking process to avoid confusion and having to make phonecalls after booking.

View more

16 May, 2018 by Mr Thomas Miller on Grayline Tour

   

Good

16 May, 2018 by Ms linda logan on Grayline Tour

Easy to book and travel with Gray Line!

   

We arrived on cruise ship. Pick up was convenient to the ship. Process to get our tickets and travel t the Blue Lagoon was easy. We spent enough time and were able to get a bus back directly to the port. Easy to book and travel with Gray Line!

14 May, 2018 by Ms Jennifer Lapyczak on Grayline Tour

City tour

   

I booked at the city store - girls great very friendly

12 May, 2018 by Ms Paula Gale on Grayline Tour

Excellent service

   

Easy to book on line but site rather slow

09 May, 2018 by Mr Kevin Rowley on Grayline Tour

   

Very prompt and helpful advice during booking

06 May, 2018 by Mr Irwin Ash on Grayline Tour

   

Everything went smoothly from booking to return transfers. Great service

04 May, 2018 by Mrs christine atkin on Grayline Tour

Trip to the Blue Lagoon

   

Very efficient service on time and helpful

03 May, 2018 by Mrs Tracey Wales on Grayline Tour

Very on time pick up and drop off

   

Pretty good pick up and drop off. Very on time

02 May, 2018 by Ms Melanie Tang on Grayline Tour

   

售后服务很不错,订票时候工作人员把时间填错了,等车没等到,售后就叫了出租车送到机场。

02 May, 2018 by Mr Tunan Zhu on Grayline Tour

   

Excelente servicio, puntualidad y amabilidad !!

01 May, 2018 by Mr M Clifton Goldney on Grayline Tour

   

Booked online easily with confirmation email received. Excursion pickup times were clear and bus drivers on time, friendly and polite.

29 April, 2018 by Mrs Alison Burt on Grayline Tour

   

Great

28 April, 2018 by Ms Joyce Chen on Grayline Tour

Great serviss!

   

Great serviss!

27 April, 2018 by Mr Inara Moloney on Grayline Tour

Simple and easy

   

Simple easy service. They pick you straight up from your hotel or the nearest stop and take you to the big coach at the main gray line terminal. Polite drivers and helpful! The only problem I would have is the driving of some of the drivers wasn’t great. Had a very bumpy ride back to my hotel.

25 April, 2018 by Ms Victoria McTaggart-Richardson on Grayline Tour

Recommend it!

   

Very efficient, punctual.

25 April, 2018 by Ms Lina Viciulyte on Grayline Tour

Consigliato

   

Puntualità e precisione. Prezzi competitivi. Unica nota negativa al ritorno abbiamo impiegato un’ora E mezza per riaccompagnare tutti nei vari hotel e noi non eravamo gli ultimi...comunque si approfitta per un tour della città!

24 April, 2018 by Mrs Adele Casacalenda on Grayline Tour

   

Ease of use and timeliness of staff.

23 April, 2018 by Mr Michael Radke on Grayline Tour

You were recommended by a friend who went there and she was spot on.

   

on time, reasonable price and courteous drivers

23 April, 2018 by Mrs Nyle Mante on Grayline Tour

   

these guys do a great job, they do what they say they will, treat you nice, are honest and reliable. can't ask for anything more. recommend whole heartedly

23 April, 2018 by Mr Paul Skalet on Grayline Tour

On time and pleasant

   

I booked the Blue Lagoon transport and entry ticket through Grayline for myself, my daughter and parents. The pick up was on time and the driver was delightful! The pick up only brought us to a grayline office to get the actual tickets, then we boarded a coach and went to the lagoon. Everything was fine, I do however wish that these transfers were mentioned when I booked this because I have parents that don’t move around very well.

View more

22 April, 2018 by Mrs Kerry Enokian on Grayline Tour

5 star!

   

Airport transfers, Blue Lagoon and Golden Circle tour. Would recommend ALL. Quick and easy pick ups. Search online for discount codes.

22 April, 2018 by Mr Steven Keegan on Grayline Tour

   

Great service

22 April, 2018 by Mrs Helle Poder on Grayline Tour

   

On time, very comfortable bus, courteous driver

20 April, 2018 by Mrs Karen Dewar-Jain on Grayline Tour

They were very efficient

   

Yes I would book them again

19 April, 2018 by Mr Daniel Fitzgibbon on Grayline Tour

   

Willy and Oppi (I hope I have spelt that right) absolute stars. They totally made the trip to the Golden Circle. Professional, knowledgeable, funny - absolutely brilliant.

17 April, 2018 by Mrs Anne Wright on Grayline Tour

   

Drivers were a little gruff, but overall good experience.

16 April, 2018 by Ms Morgan Turner on Grayline Tour

   

excellent service

16 April, 2018 by Mr Aigars Snepsts on Grayline Tour

Good outfit, would definitely use these guys again

   

Really good punctual team. Friendly knowledgeable staff.

16 April, 2018 by Mr Frank Morgan on Grayline Tour

   

Yes

15 April, 2018 by Mr Mark Hughes on Grayline Tour

Highly efficient, helpful organisation

   

Yes, I would both recommend and buy from them again. They are an extremely efficient and friendly organisation. They responded almost immediately to my e-mails and were flexible over changing our booking day.

14 April, 2018 by Ms Alison MCINDOE on Grayline Tour

...

   

Easy to use

14 April, 2018 by Mr Gordon Jermyn on Grayline Tour

Recommond to use the services.

   

Impressive with service and immediate action provided.

12 April, 2018 by Mrs Saowaluck Purivetkunakorn on Grayline Tour

Danke!

   

Bin zufrieden mit dem Service

12 April, 2018 by Mrs Ilvija Veite on Grayline Tour

Grayline

   

Online booking with Grayline simple,and secure

11 April, 2018 by Ms Tina Southall on Grayline Tour

A great day out

   

Well organised tour. A great knowledgable guide Yakub and a very safe driver Fredrick. Yakub kept us well informed about the geography and geology of the area. The stay at black beach was shortened because of bad weather but on the whole a great day out

11 April, 2018 by Mr Anil Gupta on Grayline Tour

Blue lagoon

   

Booking was easy online while I was out and about on the golden circle tour.Greyline staff very good and helpful pick up times for tours were never late. Only issue that I had was for the journey home was 55 minuets late and driver never said sorry

09 April, 2018 by Mr Allyson Davis on Grayline Tour

   

easy and fast

08 April, 2018 by Mrs Charlotte Kirby on Grayline Tour

   

pick up on time very friendly driver one of the best excursions we experienced

08 April, 2018 by Mr Robin Burton on Grayline Tour

Easy to use and Good Service

   

Very easy and convenient. Great customer service.

07 April, 2018 by Ms Jutica Lalji on Grayline Tour

   

Their crevices was so great, costumer satisfaction is their concern.

07 April, 2018 by Mr Leo Ramiro on Grayline Tour

Gray line service excellent but not Blue Lagoon

   

Gray line staff is very efficient and communication with them is easy with no hassle. The only complain is with Blue Lagoon facilities which have nothing to do with Grayline. As my admission was for end of day when the changing room and common areas are just so chaotic and messy covered with towels and bathrobes, it’s just not what one expects having paid so much for the admission, it’s worst than the public swimming pool which I went the next day when it’s all clean and well organised! Honestly I think the Blue Lagoon is way overrated and overpriced!

View more

07 April, 2018 by Ms Fan Wong on Grayline Tour

   

10/10 fantastic

06 April, 2018 by Mr Dean Wootten on Grayline Tour

Great service

   

Really pleased with the organisation, easy to follow instructions of pick ups and drop offs. WiFi on board was brilliant.

04 April, 2018 by Ms Kim Scarbro on Grayline Tour

   

Amazing experience 100% would recommend !!

03 April, 2018 by Ms Lisa Flynn on Grayline Tour

All ran on time

   

V quick / changes handled v well

03 April, 2018 by Mr Tahir Adam on Grayline Tour

Great service

   

The service is great. They were bang on time collecting us from our hotel and all went very smoothly. No complaints at all. Staff very friendly

02 April, 2018 by Mrs Nicola Johnson on Grayline Tour

   

We booked our Blue Lagoon visit with Gray Line and the entire process was smooth and easy. The drivers were friendly and professional, the staff at the main office were helpful, and the check in process at the Blue Lagoon couldn't have been easier. I was expecting having to give them all my information again, and a credit card for expenses upon arrival at the spa, but all that had been transferred from our original booking through Gray Line. And this package was the best price of all the options I found. Will definitely recommend.

View more

01 April, 2018 by Ms Marianna Taddeo on Grayline Tour

   

Booking was easy, instructions are clear

01 April, 2018 by Ms Sze Ki Tsang on Grayline Tour

Lack of information

   

The hotspring experience is nice but the organisation of the comapny still has room for inprovement No one informed us for the coach changing in the bus terminal Ended up taking the northern light tour coach Iuckly i informed the tour guide early enough and still managed to drop me off at blue largoon And due to the late arrival, we missed the sunset time and couldnt get the most out of this trip Also, no one told us the departure time of the last coach due to the late arrival

View more

01 April, 2018 by Mr Jetmond Ma on Grayline Tour

Klappt.

   

Gut organisiert. Pünktlich.

01 April, 2018 by on Grayline Tour

Excellent service and extremely comfortable

   

We took the package from the airport to hotel and return. It was reasonably priced but the waiting bus is a little far from the airport. Staff was very considerate. We also took the tour to the Blue Lagoon and it was excellent. Buses were clean and comfortable and having WIFI was a bonus.

29 March, 2018 by Mrs Judith Maki on Grayline Tour

   

Well organised, prompt pickup. Didn’t see the lights however that’s up to nature

27 March, 2018 by Mrs Hina Zia on Grayline Tour

Efficient and organised

   

Efficient service with punctual pickups and well organised drop offs.

27 March, 2018 by Ms Cinzia D'Amico on Grayline Tour

   

Very reliable, comfortable, responsive and friendly service

25 March, 2018 by Mr Jacek Cieniuch on Grayline Tour

   

Easy to book, website very user friendly, knowledgeable, friendly, entertaining guides, easy access to pick up points. Didi from game of thrones tour was very positive, I felt very elated about the tour. Christina from northern lights was very helpful in pointing out lights despite cloudy day.

24 March, 2018 by Mr Michael Flores on Grayline Tour

Overall good

   

Very efficient service, lagoon was good but a bit on the expensive side.

24 March, 2018 by Ms Lorraine Cadd on Grayline Tour

   

Brilliant tours, passionate staff

24 March, 2018 by Ms Lexi Peters on Grayline Tour

Great trip!

   

Our tour guide was great. He was committed to waiting for and finding the northern lights. It took a while and it seemed like they wouldn't show, but he was persistent in waiting and we ultimately saw them. It was a great experience. He was also very knowledgeable. Everything was great We did get home late and there was a bit of a problem getting home because of a construction detour, but it all worked out ijn the end.

View more

23 March, 2018 by Ms Leila Abolfazli on Grayline Tour

   

Very efficient and well organised

22 March, 2018 by Mrs Orla Cullinane on Grayline Tour

   

Easy to use service, bus arrived promply no issued at all If the driver would have just briefly explained about pick up, entering the lagoon then I'd have given 5 stars

21 March, 2018 by Mr Michael Carter on Grayline Tour

Well organised

   

Excellent experience transfers went smoothly no problems

21 March, 2018 by Mr Bob Blair on Grayline Tour

Excellent Service

   

Very happy with the service Gray Line provided. The tour guides were very friendly, helpful, and informative. The buses that picked up from hotels always arrived in good time, don't panic if they don't arrive at the exact time of pickup. Sometimes they turned up 10-15mins after but still arrived at the destination before time. Would definitely recommend.

View more

20 March, 2018 by Mr Nigel Gaskill on Grayline Tour

Must experience Blue Lagoon with Grayline

   

Grayline made our Blue Lagoon experience amazing. The price was perfect and they picked us up and drop us off right near our hotel. The tour staff are well informed and very helpful

20 March, 2018 by Mrs Nisha Prajapati on Grayline Tour

Quick and easy

   

The trip was explained clearly and booking was easy

19 March, 2018 by Mrs Elizabeth Mullen on Grayline Tour

Would use this company again.

   

Straight forward booking

18 March, 2018 by Mrs Tracy Walker on Grayline Tour

Great experience

   

Well organised,,, modern coaches and really entertaining and knowledgable guides.

18 March, 2018 by Ms Sarah Hills on Grayline Tour

   

Easy and efficient. Blue lagoon is gorgeous and a must do in Iceland.

16 March, 2018 by Ms vicki howie on Grayline Tour

   

Easy to book online

16 March, 2018 by Mrs Marged Bethan Oram on Grayline Tour

   

Pick up on time.

16 March, 2018 by Mr Salomon De La Rosa on Grayline Tour

A bit confusing but overall pretty good

   

The driver was quite rude and the booking process was confusing. I am not sure why the pick-up time for hotel pick-up is not automatically shown as 30 minutes earlier when you choose the time. I also did not understand why we had to go inside the building to get new tickets and change buses. I did not have this experience with any other bus company.

View more

15 March, 2018 by Ms Elizabeth Jost on Grayline Tour

Great value, wonderful experience!

   

Online booking was so easy! Also feel we got the best prices.

15 March, 2018 by Mr Darrell DeGraw on Grayline Tour

Needs better communication re pick up and drop off locations

   

Had a lovely time at Blue Lagoon. Bit disappointed you offer Hotel pick/ guest house pick up but only for some places not all listed. We waited for 45 mins before contacting blue lagoon and being told to head to BSI. No apology and missed our time slot.

15 March, 2018 by Mr Ricky Locke on Grayline Tour

   

Online booking was easy.

15 March, 2018 by Mrs Deanne Morris on Grayline Tour

On time, very clean bus, excellent tours!

   

Great service!! Very prompt and easy to set up tours. We went on three tours and each time our driver spoke multiple languages which made it easy for everyone to understand. I would highly recommend their services.

14 March, 2018 by Ms christina strid on Grayline Tour

   

Alles super, hat prima geklappt.

14 March, 2018 by Mrs Luba Glage on Grayline Tour

   

We were not able to avail of our Golden Circle tour since the driver skidded off the road due to poor weather conditions. Our Northern Lights tour was also cancelled. The unfortunate thing about this is that we still haven’t got our refund for these activities

12 March, 2018 by Mr Junerey Lomoljo on Grayline Tour

Excellent experience, would use again

   

Easy to follow instructions, they arrived when they said they would, very organised operation

12 March, 2018 by Mr Martin Pugh on Grayline Tour

Excellent reliable and simple service.

   

Excellent service. Perfectly on time. No fuss, simple to use and friendly staff.

11 March, 2018 by Mr Anthony Madden on Grayline Tour

   

Pronto pick up time and reasonably competitive prices

11 March, 2018 by Ms Wing Tung Fok on Grayline Tour

Amazing service

   

Super easy and efficient!

11 March, 2018 by Ms Brittney Hillman on Grayline Tour

long queue for paid tickets

   

We had blue lagoon tour with Gray Line, but we waited a lot in the entrance although the tour included the tickets. The reason might be lack of staff in the lagoon, but also the existing staff did not open all the tills. If they open all the tills, they could serve quicker. Also, the staff in the tills were chatting instead of serving people who are in the long queue. Although the organisation of the tour is good, you had better to solve lagoon`s services to your customers.

View more

10 March, 2018 by on Grayline Tour

Great service all round by Gray Line

   

The booking process for airport transfers and day trips was really simple. I had one query and my email was answered promptly. The staff were all very efficient and our tour guide on the Golden Circle was informative and entertaining. The pickups and drop offs in Reykjavik were all very smooth and on time. The vehicles were all in very good condition. Free WiFi is offered on the big coaches. Note that at Keflavik there is a Gray Line person holding a card who will direct you to the coaches waiting outside in the car park.

View more

09 March, 2018 by Mr Ian Ferguson on Grayline Tour

Good experience

   

Very helpful and responsive to email questions.

08 March, 2018 by Ms Amrutha Alladi on Grayline Tour

   

I didn't get to Iceland due to bad weather but Grayline refunded my money no questions asked. I've rebooked for the end of March and will be using their service.

07 March, 2018 by Mr Niall Ward on Grayline Tour

   

Clean buses, prompt pick up, nice drivers! Wish there was better communication (i.e small buses go to the hotels to round up the groups and bring them to the big depot, from there you get your actual ticket and go on your tour. I would have just met the groups at the big depot if I would have known). Can be pricey at times.

View more

07 March, 2018 by Mr Stacey Golub on Grayline Tour

   

ponctuel, tout a fait conforme aux services commandés (navette aeroport et blue lagoon avec billet d'entrée)

07 March, 2018 by Mrs marie-laure besnard on Grayline Tour

Had a good time!

   

We booked all our tours through Gray Line Iceland and we are generally pleased. One thing that could be improved is the communication of the pick up times. We stayed at the Nordurey Hotel and there was always some confusion about which time we were going to be picked up since the hotel was on the way to some of the tours and therefore, we didn't have to take a shuttle to the terminal. We were sometimes given conflicting information about which time we were going to be picked up. Besides that, no complaints.

View more

06 March, 2018 by Mr Francois Brabant on Grayline Tour

   

The pick up was on time - the transfer to the main coach was easy, coaches were always comfortable and clean. Excellent service every time we used Grey Line.

06 March, 2018 by Ms Lesley GUARD on Grayline Tour

Monsieur, Madame,

   

Malheureusement nous ne sommes jamais arrivées a Reykjavík du fait des conditions météo à Genève. Après un périple à travers l europe nous avons fait demi tour à Oslo, car nous n avions pas nos bagages y compris nos bagages cabine et donc pas mes médicaments vitaux. Nous regrettons vivement de n avoir pu venir et nous reportons cette expérience à l année prochaine. Qu en est il d un éventuel remboursement? Mercisss de votre compréhension

View more

05 March, 2018 by Mrs Carole Cohen on Grayline Tour

Efficient, well run service

   

Very efficient service. Never late. Would definitely recommend. Our tour guide Lorenzo was particularly good with commentary on the golden circle tour.

05 March, 2018 by Mr Jason Boyce on Grayline Tour

   

Was easy to book

05 March, 2018 by Ms Steph Rawlings on Grayline Tour

   

Very easy

05 March, 2018 by Ms Layla Barboza on Grayline Tour

EXCELENT SERVICE!

   

EXCELENT TRAVEL COMPANY. WE HAVE BOOKED ALL OUR EXCURSIONS THROUGH THEM, AND WE ARE EXTREMELY HAPPY WITH THE SERVICE RECEIVED. THANK YOU!

04 March, 2018 by Mr CARLOS SEPULVEDA on Grayline Tour

   

Everything was very efficient and clear. The bus pick up was on time and the staff were really friendly and helpful. The Blue Lagoon was a fantastic experience and completely worth the money. 10/10 recommend!

04 March, 2018 by Ms Nadia Hawkins on Grayline Tour

On time , easy to deal with.

   

We used Grayline for airport transfers and for a trip to the Blue lagoon. Very happy with whole experience. Punctual, easy to deal with, would definitely use again.

04 March, 2018 by Mr Martin Nolan on Grayline Tour

   

The website can easily be browsed with no difficulty in booking the tours. Would love to have a sub-header, though, to group similar tours together so it's easier to find other tours.

04 March, 2018 by Ms Audrey Gladys Tamayo on Grayline Tour

   

clean vehicles polite and helpful staff

04 March, 2018 by Mrs Gillian Donohue on Grayline Tour

Excellent

   

Excellent service, punctual, comfy coaches and the guide which took us for the Golden Circle tour was very good. Gave us the history of Reykjavík with also some humour thrown in. Also took the Northern Loghts trip and saw them. Was amazing.

03 March, 2018 by Ms emma-rose lloyd on Grayline Tour

   

Os funcionários foram cordiais e explicaram o que precisávamos saber. Acredito que o valor cobrado pode ser um pouco menor.

03 March, 2018 by Mr Henrique Santos on Grayline Tour

   

Good reliable pick up and drop off service. Great time had by us all at the blue lagoon. Shame no one turned the northern lights on.

03 March, 2018 by Mr John Bamford on Grayline Tour

   

was good until drop off very confusing rude bus drivers

03 March, 2018 by Ms Stephanie Parmenter on Grayline Tour

   

Die Fahrt war sehr angenehm, sowohl die Fahrt mit dem Pick-up Bus zum Busterminal als auch die Fahrt mit dem größeren Bus zur Blue Lagoon. Zusätzlich finde ich es gut, dass es keine feste Zeit gibt an der man zurück fahren muss, sondern etwas freier seinen Aufenthalt planen kann. Gerne würde ich bei Gelegenheit wieder eine Tour mit Grayline buchen

View more

03 March, 2018 by Ms Tamara Hahn on Grayline Tour

   

Fast and efficient. Felt safe on the road as well. Highly recommend!

02 March, 2018 by Mr Joshua Jordan on Grayline Tour

Blue lagoon great, gray line not so much

   

Very easy to book

02 March, 2018 by Ms Francesca Smith on Grayline Tour

Would not hesitate to book again ..

   

We booked the Blue Lagoon admission and , due to the weather, unfortunately had to cancel. We cancelled ( by Email ) the required 24 hours prior to scheduled time and received notification that monies would be repaid with 7 to 14 days... This money was paid back in to my account within 2 days ! Excellent service, and would love to try again soon !!

View more

01 March, 2018 by Mr DAVID HIGGINS on Grayline Tour

   

Easy to book and well organised.

01 March, 2018 by Ms Jennifer Connell on Grayline Tour

wonderful

   

A great place to relax for a few hours and take in natures wonders

28 February, 2018 by Mr Melvin Stevens on Grayline Tour

Excellent

   

Le bus vient vous chercher à un pick up point qui est près de chez vous (ou même à l’hôtel) ce qui est très pratique. Le bus est neuf, avec des prises et du wifi: très confortable et agréable. Le blue lagoon était incroyable. Je recommande cette expérience.

28 February, 2018 by on Grayline Tour

Very good tour combined the golden circle and tasty local food!

   

Our driver and guide is very gentle. We like his voice!

28 February, 2018 by Mr Maggie Fu on Grayline Tour

blue lagoon - a great experience

   

the tour was great although would stay that the bus stops need shelters as not great getting wet when waiting for the bus to turn up!

28 February, 2018 by Ms emma toplass on Grayline Tour

Not a good experience

   

It was the absolute worst or lack thereof experience. I was not able to make it to Blue Lagoon due to the delay of my flight so I pretty much paid for nothing. I tried to get a refund but was told I would have had to cancel 24 hours in advance. Not sure how I would’ve knew my flight would be delayed, I’m not a fortune teller or psychic.

View more

28 February, 2018 by Ms Joyee Sun on Grayline Tour

Fantastic service

   

Many thanks to Grayline. They were very helpful when trying to arrange trips for Iceland. Assisted with changing some of my bookings and prompt in replying to my emails. Informed me if trips had to be cancelled due to bad weather and organised other dates.

27 February, 2018 by Ms Ruth Martin on Grayline Tour

Great tour with a very informative host in dora

   

Would Highly recommend

27 February, 2018 by Mr andrew england on Grayline Tour

Overall pleased

   

The service run smoothly. The only thing is we got a lift straight to blue lagoon from friends so after calling the gray line office the women was helpful and said it wouldn’t be a problem just explain to the bus driver on the way back transfer why we didn’t have a ticket just the print out voucher. I would have given you more stars but the bus driver was annoyed and said why don’t you have a ticket even though I explained I called the office and they said no problem. He said I’m only taking the ones with tickets now and so I had to go to back of queue. In the end he let me and my husband on and said he would call his office. He could have just been a been more friendly. The drivers on the airport transfer were really friendly and I appreciated there kindness even putting bags onto bigger coach for us. So happy overall with gray line.

View more

27 February, 2018 by Mrs Felisha Wharton on Grayline Tour

A memorable experience

   

Booking the Blue Lagoon online with a Gray Line was really easy, quick and efficient. It was also good that there were several pick up and drop off points, so you can choose the closest to your accommodation. A further welcome email day before your trip is reassuring.

27 February, 2018 by Ms Margaret Kirkpatrick on Grayline Tour

Great trip

   

Everything was very well organised and the guide was very informative. Would definitely recommend

26 February, 2018 by Mr David Palmer on Grayline Tour

Relaxing way to end a holiday

   

Really easy to book, well organised transport to the lagoon and on to the airport. Blue lagoon was a great way to end the holiday. Relaxing and refreshing!

26 February, 2018 by Ms Emily Dodd on Grayline Tour

Don't book with Grayline

   

Firstly, by being truly committed to putting their customers first and then putting their hands up when they get things wrong. We were one of 3 groups ( a total of 9 people) who were left waiting for a pick up from the Icelandair Hotel Marina. Grayline. We were asked to be available from 5.30pm. All 3 groups were there from 5.15pm. From that time 2 Grayline coaches dropped off passengers, but no pick up coach arrived. Reykjavik excursions did turn up to collect their passengers. At 6.00pm we had waited 45 minutes so decided tonphome Graylne...it takes an age, at least 15 minutes before you are answered. We were told the bus had turned up but we were not there ...our 9 responses of "not true" ignored. Ultimately we essentially just got on the second of the Grayline buses dropping off passengers, explained to they driver (who was helpful and the only person from Grayline who tried to be) and perhaps forced to because we were not getting off the bus. We had already been kept waiting for nearly one and a half hours in the freezing cold, so she spoke to their central depot and them we were driven somewhat late to go onto to the various booked trips. At least 2 people had were already too late to reschedule that evening. Any sign of an apology, no, it was our fault, not theirs. The real issue is that there are some bus drivers who dont like the pick up point at the Icelandair Hotel Marina so they don't use it.

View more

26 February, 2018 by Mr George Small on Grayline Tour

Never Again

   

No issues booking online

25 February, 2018 by Ms Kerry Powell on Grayline Tour

Book with someone else...

   

Pick up driver did not turn up, helpline advised the driver had been and we were late... despite there being 13 people at the stop waiting for well over an hour in the pouring rain. They did manage to get us on the later trip, well 11 of us, 2 of the people waiting were for the secret lagoon and they completely missed their trip, No apologies, no compensation or even acknowledge the driver lied would not book with them again

View more

25 February, 2018 by Mr Jack Brogan on Grayline Tour

   

Perfecto y con puntualidad. A sido una grata experiencia

25 February, 2018 by on Grayline Tour

Superb service

   

Amazing customer service. Disappointed about having 4 Northern Light tours cancelled but you can't help the weather! Gray Line were great and it was so easy to reschedule. The airport transfers were perfect and on time and the Golden Circle trip was amazing. Also a massive thank you to the drivers who got us to our destinations safely even during the treacherous weather.

View more

25 February, 2018 by Mrs Claire Rowlands on Grayline Tour

Easy & comfortable

   

A well explained service that picks you up at the hotel, shows you the wonders of Iceland and drops you back without a hitch.

24 February, 2018 by Ms Angela Celentano on Grayline Tour

Wonderful transfer

   

The representatives were fabulous as I requested a few changes to our entry time at Blue Lagoon. They kept up with it all, and the pick up and drop off were perfectly timed, just as advertised!

24 February, 2018 by Mrs Samantha Stichter on Grayline Tour

   

Easy to book and any changes required were processed efficiently.

23 February, 2018 by Ms Katherine Ritchie on Grayline Tour

   

Everything went very smoothly. We were pick up on time. Driver was very nice and profesional. I would recommend GrayLine services to all travelers in Iceland. During our week long stay we use this company on the 6 different excursions and were satisfied with the service.

23 February, 2018 by Mrs Margaret Zycinski on Grayline Tour

Efficient and easy to book wth

   

Easy to book and good trip

22 February, 2018 by Mrs Helen Buchanan on Grayline Tour

Pickup arramgements poor.

   

Trip was fantastic but pick up arrangements were poor, left waiting 25 minutes for bus in cold Icelandic wind and snow.

21 February, 2018 by Mr William Brash on Grayline Tour

   

Was a great service always on time and happy and friendly staff couldn't ask for better

21 February, 2018 by Mr Sam White on Grayline Tour

Well organised and always on time

   

Always on time and well organised. The drivers were friendly and helpful

20 February, 2018 by Mrs Mary Ford on Grayline Tour

   

Easy to find tours and book and then change booking due to changes I had to make to my travel schedules, queries answered swiftly.

20 February, 2018 by Mr Ben Kirby on Grayline Tour

Easy

   

Extremely easy to book, and once in Iceland collected and deposited at location with ease with clear instructions. Would definitely recommend to others visiting your beautiful country.

20 February, 2018 by Ms Lisa Lawman on Grayline Tour

Everything went smoothly

   

I booked several tours with gray line tours. I was very satisfied with all of them. What I liked most was the flexibility of the company when it came to cancelling or rescheduling tours. Everything went really well. I was abit worried that I would have problems but everything was smooth. I also have to mention our tour guide on the South Iceland Tour. He was very knowledgeable and told us lots of interesting stories and information about Iceland. I enjoyed that a lot. I attended the tour on the 16th of February 2018. Well done!

View more

19 February, 2018 by Mrs Arzu Celebi on Grayline Tour

   

All very clear and efficient

19 February, 2018 by Mr Matthew Stone on Grayline Tour

Plesent

   

It was as decribed and everything went without a hiccup

19 February, 2018 by Mr Kieran Lynch on Grayline Tour

   

very good! I’ll choose grayline next time!

19 February, 2018 by Ms xinchen huang on Grayline Tour

Poor service. Would use a different company in the future

   

Bus arrived at bus stop early and subsequently left early. Was left stranded with my fiance and another couple, even though we all arrived at 19:25pm with scheduled pick up at 19:30pm. Lost a hour in the blue lagoon as a result

18 February, 2018 by Mr Daniel Westby on Grayline Tour

   

East to navigate website. Punctual and cour teous.

18 February, 2018 by Mrs Darina Maloney moffett on Grayline Tour

Enjoyable experience from the Grey Line bus ride and the Blue Lagoon

   

We were picked up on time; dropped off at Blue Lagoon and it was explained to us how we would get the bus to go back to your B&B when we were finished. Blue Lagoon was amazing; so relaxing and beautiful. The drive back by Grey Line was prompt, and we were delivered back to your B&B.

18 February, 2018 by Ms Louise Bernardini on Grayline Tour

   

Excellent, very fast and efficient. I would use them again

18 February, 2018 by Mrs Amy Lee Mullins on Grayline Tour

   

Very well organized

18 February, 2018 by Mrs lynda billingsley on Grayline Tour

Fantastic Service

   

We booked Airport transfer and two trips with Gray line. Fantastic service. The golden circle tour was fantastic, the guide very informative and friendly and made the experience so much more enjoyable. I would not hesitate to recommend Gray Line to everyone. It made our trip

16 February, 2018 by Mr John Ball on Grayline Tour

   

Very easy to schedule online and easy to talk to on phone with any questions.

16 February, 2018 by Mrs Ananta Patel on Grayline Tour

   

We arrived late at the blue lagoon which should have been avoided

16 February, 2018 by Mrs Radhika Viswanathan on Grayline Tour

Shocking service, poor value for money.

   

The coach left over 20 minutes late from the main bus station because we were waiting for another coach to come in to pick up more passengers. This meant that our time at the lagoon was limited and everything was rushed. This was not a cheap excursion and not good value for money in terms of service. Wish we’d booked with someone else.

View more

16 February, 2018 by Ms Emma Woodward on Grayline Tour

pick up time is late.

   

delay to pick up and less time in bye lagoon.

16 February, 2018 by Mr Jui Chun Lin on Grayline Tour

On time and good value

   

picked up on time and were the cheapest price for this trip.

15 February, 2018 by Mr Craig Hussey on Grayline Tour

Great experience

   

Prompt and efficient pickup to coach for trip. We alm has a great time at tbe Blue Lagoon and it was great value for money

15 February, 2018 by Mr Philip Obeney on Grayline Tour

   

Loved it!!!

15 February, 2018 by Ms Shaun Powell on Grayline Tour

Very poor customer service

   

I would have given zero, but it isn't an option. We booked our trip, allowing a 3+ hour window from another tour the same day. Unfortunately Iceland had the worst weather conditions for over 30 years and roads were closed, so our 6-hour trip took over 13 hours. I emailed them to say that we may not be back on time and they responded nearly 2 days later when we were back in England. So much for their fully manned 24-hour service!! The upshot was that we were classed as no shows and were not entitled to any refund. Very poor service, and if we go back again, we will not be booking with this company.

View more

14 February, 2018 by Mr Richard Simpson on Grayline Tour

Amazing service, would recommend to anyone going to Iceland

   

From the pick up at the airport to our drop off stop, and all the day trips we had we felt safe and assured with grey line. You knew what bus, what time to Collect you. The golden circle tour, was amazing the guy who did our talk in the tour was very knowledgeable, we certainly learnt a lot about Iceland. Would recommended using grey line to anyone going to to visit Iceland.

View more

14 February, 2018 by Mrs Kerry Stedman on Grayline Tour

   

All good, no issues Accept coach being too hot on the way there

13 February, 2018 by Mr John Dobinson on Grayline Tour

excellent tours

   

very professional and well organized tours and airport pickup/drop off

13 February, 2018 by Mr Edward Tong on Grayline Tour

Unorganized and dangerous

   

When we left the city it was snowing hard with near without conditions. At Blue Lagoon the temperature was around -2 with sleet, 35 mph winds with sleet and snow. Returning to Reykjavik the driver instructed everyone to buckle up due t very dangerous conditions. Gray Line puts money ahead of safety.

13 February, 2018 by Mr Laurie Look Dean on Grayline Tour

Amazing

   

I had an amazing time with my son he enjoyed the lagoon and didn’t want to leave such an amazing place to visit and the staff were very friendly

13 February, 2018 by Mr Tom Dillon on Grayline Tour

Well done

   

Good choice

10 February, 2018 by Mrs Thi Bang Tam Le on Grayline Tour

   

5/7 would go again. Very well organised.

10 February, 2018 by Mr Pippijn van Steenhoven on Grayline Tour

would never recommend or use this company again

   

Be on time for pick ups or don't ask us to arrive 30 minutes early and be 20 minutes late. Have the tour guides give the actual guides noted in the brochures. Be in contact with other buses, one bus shouldn't see the northern lights and another not during the same time and trip! Show what is described in the brochure instead of having people wonder around trying to figure out where they are going. All the employees were exceptionally kind.

View more

10 February, 2018 by Ms Tamara Tillman on Grayline Tour

   

Very easy to book

09 February, 2018 by Mrs Sue Hooper on Grayline Tour

   

Organized and professional staff

09 February, 2018 by Mrs Milena Duplantier on Grayline Tour

   

Customer service hotline staff is impatient and impolite. But the drivers are all very nice and friendly.

09 February, 2018 by Mr Ti Feng Hsieh on Grayline Tour

   

Quick & easy process

08 February, 2018 by Ms Rebecca Highton on Grayline Tour

   

Immediate confirmation of booking Would use again

08 February, 2018 by Mr Paul Attwood on Grayline Tour

   

I bought the tickets online, it was handy and convinient.

08 February, 2018 by Ms Johanna Koponen on Grayline Tour

Can?t complain, great service.

   

Easy booking process. Pick up from hotel was perfect. Transfer to lagoon and back was perfect again. No problems.

08 February, 2018 by Mr Joshua Morris on Grayline Tour

Smooth and easy

   

All went smoothly from booking to excursion. Pick up from hotel was on time, process at depot was easy and fast, driver was polite and informative. Return journey was good and we were dropped back at our hotel without changing buses.

08 February, 2018 by Mrs Maureen Ramsden on Grayline Tour

Well organised tour, good service

   

Good easy to use website, smooth booking process.

07 February, 2018 by Mrs Christine Steenfeldt-Kristensen on Grayline Tour

   

Amazing service of the company! And the Blue Lagoon is amazing as well!

06 February, 2018 by Ms Cecilia Favela on Grayline Tour

   

Well organised

06 February, 2018 by Mrs Joanne Bradshaw on Grayline Tour

Highly recommend

   

Brilliant service! Would highly recommend. No faults

06 February, 2018 by Ms Aloisha Mullan on Grayline Tour

   

On time. Great guide. Great bus. Nothing bad to say!!

06 February, 2018 by Mr Vincent Meslet on Grayline Tour

Gray line forgot to pick us up

   

Booking was decent but Gray line forgot to pick us up

06 February, 2018 by Mr Samuel Menchaca on Grayline Tour

Great day and travel was fast

   

Picked up on time and the blue lagoon was Great! Bus was full leaving at 12 but they put a smaller bus on to cover the extra people which was great as it dropped us off in Reykjavik itself

05 February, 2018 by Ms lucinda Baker-Hugher on Grayline Tour

Blue Lagoon

   

Excellent, simple process to follow.

03 February, 2018 by Mrs Sally Higham on Grayline Tour

   

It's very nice and enjoyble.

02 February, 2018 by Mr YING ZOU on Grayline Tour

   

On time clear instrustion just very

02 February, 2018 by Mrs Julie Hartley on Grayline Tour

   

Aucun problème. De bons guides, toujours souriant et poli. Service après vente très bien. Nous avons eu un soucis car une excursion a eu du retard. Nous avons donc loupé notre bus pour le blue lagoon. Nous avons été au bureau directement pour savoir s'il était possible d'avoir le prochain bus et ils nous on dit oui avec plaisir.

View more

02 February, 2018 by Ms Wendy Colin on Grayline Tour

   

Très bien

02 February, 2018 by Mrs Hatice Berber on Grayline Tour

Friendly, fast and reliable

   

I immensely enjoyed all my transfers and tours with Gray Line - especially the drivers were very helpful and accommodating. I also called a couple of times to amend some mistakes I made myself and got everything sorted very quickly. Thank you for making this mother-daughter trip to Iceland so great - my mother loved everything as well.

View more

02 February, 2018 by Ms Reelika Virunurm on Grayline Tour

Buen servicio

   

Los recomendaría y volvería a contratar sus servicios

01 February, 2018 by on Grayline Tour

Very well organised. On time from local locations.

   

Straightforward and easy to navigate:)

01 February, 2018 by Ms Isobel Watkins on Grayline Tour

Blue lagoon a must

   

Picked up from our hotel promptly taken to our main coach. Driver and guide really professional and informative thoroughly enjoyed the trip was fantastic experience

01 February, 2018 by Mr marcus prosser on Grayline Tour

Grayline is easy, polite, and professional

   

Drive was on time, driver very professional and kind.

31 January, 2018 by Mrs Mary Eustace on Grayline Tour

   

Great service.

31 January, 2018 by Mr Conor McKillion on Grayline Tour

   

Organización excelente Punto negativo, el guia dificil de entender aunque hablaba en ingles

30 January, 2018 by Mrs Isabelle Fior on Grayline Tour

   

Great tour guides. Tried very hard for us to see the northern lights.

29 January, 2018 by Mr ADAM CARR on Grayline Tour

Blue Lagoon

   

Professional, prompt and friendly. Would use Grayline again.

29 January, 2018 by Mrs Brenda Hale on Grayline Tour

   

Perfect place to relax.

29 January, 2018 by Ms Zita Sagi Levai on Grayline Tour

   

Wonderful experience, would go again. Very professional staff, friendly and well trained. Good job, you set the standard.

29 January, 2018 by Mr Adrian Munteanu on Grayline Tour

   

Comfortable bus, nice to have charging ports, friendly driver. I felt it was rather expensive overall.

28 January, 2018 by Mr Conor Gillardy on Grayline Tour

Dejlig nem transport

   

Super god service at blive hentet og bragt tilbage direkte uden for ens hotel. Og venligt personale.

28 January, 2018 by on Grayline Tour

Great experience!

   

It was easy to book online and we enjoyed the trip. The Lagoon was fabulous.

27 January, 2018 by Mrs Herma Joel on Grayline Tour

Blue Lagoon

   

Was picked up on time, transferred to blue lagoon in good time. Had a great time in resort and was taken back to Reykjavik at allocated time. Price for overall experience is a little excessive but then in Iceland everything is!

27 January, 2018 by Mr Samuel Smyth on Grayline Tour

   

Pretty Rubbish as instructed I waited for a Grayline Bus from 0730hrs - (Half Hour before my Blue Lagoon Time Scedule of 0800hrs). A Bus picked me up at approximately 0803hrs and yet I was not on the Drivers list , but he took me anyways . Phewwww - Then On arrival at the Gray Line Bus Terminal we all had to get off go in to the office and get another ticket - (Instructed by Staff that I only have 1hr 30 mins to get my ticket at Blue Lagoon, so collect it as soon as I arrive ??? Slight Annoying as I had Printed out a E Mail Bar Scan for the BL why is this not Acceptable? Instead of wasting Trees !!! So then sat on a Larger Bus - Waiting for it to fill up with other Customers - 30 minutes waiting on a Bus that was freezing cold was No Fun . Leaving Finally at approx 0930 hrs . Finally getting to the Blue Lagoon before 1030hrs ... What seemed like an Eternity.. OMG nearly 3 Hours wasted trying to get to the Blue Lagoon !!! So feel Bus Organisation and Tickets need to be Slicker, for the Paying Customer , not hanging around wasting the day on a Gray Line !!!

View more

27 January, 2018 by Ms Lisa Macdonald on Grayline Tour

Really good service, punctual

   

Really good service Will highly recommend them

25 January, 2018 by Ms marium saleem on Grayline Tour

   

Great service.

25 January, 2018 by Ms Vitoria Camacho on Grayline Tour

   

Excellent prompt service friendly staff and comfortable warm transportation what more do you need

24 January, 2018 by Mr Kurt Scarlett on Grayline Tour

5 star service

   

Can’t fault the service of this company, we will use it again the next time we go to Iceland

23 January, 2018 by Mrs Joyce Jones on Grayline Tour

Magnifiques paysages....a faire absolument

   

Excellent service, et très bon accueil. Guide très sympa

23 January, 2018 by Ms Emmanuelle Guillaume on Grayline Tour

Not great, could do better

   

Firstly,I booked and all came through ok but then i get a follow up email saying they still need information. I think it was a mistake as they had all the information and didn't seem to need more. A couple of emails back and forth sorted it but I could have done without it. On the day bus was on time and apart from windows, it was clean. Driving felt safe. No commentary for this, just a straight forward drop off/pick up. Blue Lagoon experience very nice but I won't go on about that as I am reviewing Gray Line. The way back spoiled it because I saw driver driving past my hotel/near my bus stop and not stopping. I was the only one left in the bus. I told him this and he got a bit cross with me. He said he had already told people on the bus he would not be stopping at my bus stop because of the snow and I should have got off somewhere else instead! Either he didn't make the announcement or it was not clear enough because I am an alert person and I do not it. Earlier in he had put some people on a smaller bus but had reeled off the stop numbers and mine was not one of them so I stayed on. He told me crossly I would just have get off now and find my way back which I did. It was a shame the day ended the way. This kind of bad attitude from drivers reflects badly on the company.

View more

23 January, 2018 by Ms Julie Dent on Grayline Tour

Great company, friendly and well organised.

   

We visited Iceland in January 2018 and used Grayline for all of our travelling. Firstly they are very friendly, they answer email promptly and they run to time, all of the time. We used tem for golden circle classic tour and the guide Halli was amazing and very informative. The driver was really god and we felt safe during the blizzards we had to put up with. We would recomend Grayline without hesitation. Airport transfers ran like clockwork.

View more

22 January, 2018 by Mr Ian Pritchard on Grayline Tour

   

El servicio ha ido bien, como en el transfer al aeropuerto y la excursión Northern Light Mysteries. Han sido puntuales y eficientes. La única pega, que tienen las 2 grandes compañías, es que casi todos los servicios pasan por la estación central, y si te alojas en el Downtown eso añade 30 minutos, pero ya lo sabíamos, así que bien. Sobre el Blue Lagoon, es caro (como todo en Islandia) pero merece la pena, por las aguas, es una experiencia relajante y aunque a la entrada parezca que va a estar masificado, la laguna es suficientemente grande como para poder buscar un hueco. Hay una entrada interior al lago, para no pasar frío, y recomiendo 2 toallas o albornoz y toalla, una para el fresco y otra para la ducha y quitarse la sal y el silicio. En invierno, al haver bruma por el contraste, no se ve en sol. Nosotros nos bañamos de día y atardeciendo, aunque de noche no tiene mala pinta, así que da igual la hora.

View more

22 January, 2018 by Mr Jaime Requejo on Grayline Tour

Superb tour company

   

Grayline were very helpful and efficient. The pick service and checking in was all fast and prompt. Unfortunately our golden circle tour was cancelled due to bad weather and our coach getting stuck in the snow! Grayline gave us a full refund without any hassle. Highly recommend and would use in other countries.

21 January, 2018 by Ms Louise Ward on Grayline Tour

   

Transfer to the blue lagoon easy and on time with gray line. Ticket included so easy entry to the most relaxing day ever!

21 January, 2018 by Mr Graham Quinn on Grayline Tour

   

Great trip, gives ya u the chance to come back at any time you want.

21 January, 2018 by Ms Ana Santillana on Grayline Tour

On time, great driver, warm comfy seats!

   

Booking online was really easy, the people behind the desk Who provide you the tickets are really friendly! The experience at blue lagoon was amazing and the bus’s run every hour which is very convienent! Couldn’t fault Gray Line what so ever they are amazing!

20 January, 2018 by Mr Kara Eden on Grayline Tour

Great company, good service

   

Very confusing with the times 06:30-11:00 option. I assumed and so did a few customers that you could leave at set times between 06:30-11:00 however it turns out that it was only 06:30 option only.. otherwise all good and simple

20 January, 2018 by Mr David Morse on Grayline Tour

Easy and quick

   

Good information, easy process. Customer service on the phone was useful and helpful.

18 January, 2018 by Ms Courtney Waters on Grayline Tour

Recommend

   

Very organised tour. Thourougly enjoyed it!

17 January, 2018 by Ms Abigail Bown on Grayline Tour

Slow transfer times and change of bus from the Airport.

   

I didn't expect to change buses and to have to unload and reload my luggage onto a different bus then wait for it to fill up before leaving. Some of the drivers were very abrupt and turned up earlier than expected and left a few minutes earlier than the starting pick up time. I would use a different service next time and not pre book before we got there as much cheaper to book when there and we still had to queue to get a transfer ticket.

View more

17 January, 2018 by Mrs Sharon Martin on Grayline Tour

   

alles klappt wie geplant auch Morgens um 04:00 Uhr zum Flughafen

16 January, 2018 by Mr Thomas Kraballe on Grayline Tour

   

We used Gray Line for all our transfers and two tours. They are efficient, organized and on time.

15 January, 2018 by Mr Manuel Donnell Grota Gouveia on Grayline Tour

Buen servicio

   

Buen servicio. Autobuses de calidad y puntualidad en el servicio de recogida.

15 January, 2018 by Mr HUGO TREJO on Grayline Tour

Gray Line- "book with confidence"

   

The online booking for excursions is very easy to use . Correspondence from Gray Line ,following the booking ,instilled confidence that everything would run to plan, which is important when arranging trips abroad from home.

14 January, 2018 by Mrs Wendy Giannasi on Grayline Tour

Simply superb!!

   

All the Grayline staff were extremely helpful and very informative. Tour guide Darren and driver ingor were fantastic during the golden circle tour. Well organised and they made the tour great fun. We never normally feel strongly enough to leave a review but the service offered by Grayline and their staff is superb. Would thoroughly recommend and would definitely use Grayline again. Thank you!

View more

14 January, 2018 by Mrs Georgina Tithecott on Grayline Tour

   

On time and efficient

14 January, 2018 by Ms Alexandra Rizzoli on Grayline Tour

   

Very easy to book- everything made as easy as possible

14 January, 2018 by Ms Nancy Crawford on Grayline Tour

Great experience!

   

We enjoyed our experience at the Blue Lagoon. We booked this 2 hours before we were due to be picked up. They were professional and made the whole experience stress free. I would definitely use these again.

12 January, 2018 by Ms Laura Rowley on Grayline Tour

First Class

   

First class service. Collected us on time and every part of the trip explained. Takes the stress out of travelling.

12 January, 2018 by Mrs Catrina Smurthwaite on Grayline Tour

Easy To Understand

   

The process was smooth and easy to understand. Had a request to re-schedule the tour earlier and the staff in-charge (Ylfur) responded quickly.

11 January, 2018 by Mr Ngan Kwong Lee on Grayline Tour

   

我们的大巴定的是8点的,blue lagoon10点关门,路上路程要一个小时,本来准时到达的话我们有很充足的时间享受这个温泉。但是,司机在八点十五左右才发车,耽误了我们15分钟,导致我们几乎没有多长时间可以泡温泉。

10 January, 2018 by Ms RUOHAN PEI on Grayline Tour

Very professional and organised

   

Very easy to book excursions and the company are very organised and informative.

09 January, 2018 by Mr Simon Hampson on Grayline Tour

   

現地での手配は行き届いていてスムーズだったけど10月に1月旅行予定の日付変更によるキャンセルの返金がまだされていない。

09 January, 2018 by Ms SATOMI SHEEHAN on Grayline Tour

Very good service!

   

Very easy to book through. Drivers are so friendly and helpful. Very good service with bus running every hour from BL. Only thing I would say is that it doesn’t give you a choice of what admissions you want, it automatically gives you the standard so you have to upgrade when you are there. But it was totally worth it!!!

View more

08 January, 2018 by Ms Rebekah Marshall on Grayline Tour

   

Good arrangement.

08 January, 2018 by Ms Ka Wing Law on Grayline Tour

   

The stopover at Blue Lagoon, right from the airport and before going to city center was just PERFECT: very relaxing and cost effective!

07 January, 2018 by Ms celine ramstein on Grayline Tour

Fantastic Trip

   

Very easy and straight forward.

07 January, 2018 by Mrs Samantha Cotton on Grayline Tour

Gray Line is a good choice

   

Buying tickets from Gray Line is cheaper than that from Blue Lagoon, free cancel 3 days before admission is very good , fast respond to email enquiry, good service for bus transportation.

06 January, 2018 by Ms Bo Ling Lau on Grayline Tour

   

Easy to get to Blue Lagoon and great drivers.

06 January, 2018 by Mr Harrison Dixon on Grayline Tour

   

Good service - Efficient and on time.

06 January, 2018 by Mr Steven Brickell on Grayline Tour

Great

   

Blue lagoon was amazing!! But being picked up at 8am seemed a little stupid and early as it was dark. We just slept in the cafe utill 11am when it was lighter and a more acceptable time. Seeing as it was New Year’s Day it was such an early call time

04 January, 2018 by Mr Sean Graham on Grayline Tour

Great trip, run like clockwork.

   

Great trip, all run like clockwork, very well organised.

04 January, 2018 by Mr Peter Squires on Grayline Tour

   

Organised and professional

31 December, 2017 by Mrs Delyth Bannon on Grayline Tour

   

A nice experience

30 December, 2017 by Mr Kai Li on Grayline Tour

Quick and easy booking.

   

It was quick and easy to book.

28 December, 2017 by Mr Matthew Coombe-Boxall on Grayline Tour

   

Very easy booking through Grayline for the transport to Blue Lagoon and the entrance fee. We had a wonderful time in the thermal baths!

27 December, 2017 by Ms Katherine May on Grayline Tour

Very pleased. Thank you!

   

Online booking was all great and easy other than having to restate what my desired pick up point was. We saved money booking through you which was great. Drivers were nice and the driver who picked us up to take us back from the Blue Lagoon at 9pm on Tuesday the 19th was incredible and took us to exactly where we needed to go. My friend and I were incredibly grateful and wanted to make an extra big thank you to him.

View more

26 December, 2017 by Ms Emilia Cox on Grayline Tour

   

Getting there was great but I wish they had buses that went to the airport in the afternoon. We had to get a taxi to the airport for 7700 even though we had already paid for round trip transportation because we didn't have to be to the airport until the evening.

26 December, 2017 by Ms Emily Merritt on Grayline Tour

Totalmente recomendable para su visita a Blue Lagoon

   

El servicio es bastante aceptable con la única pega de tener que cambiar de autobús en medio del camino. Por lo demás todo perfecto

25 December, 2017 by Mr Borja Gonzalez Prieto on Grayline Tour

   

Online booking very easy and prompt transport

25 December, 2017 by Mr Paul Dalton on Grayline Tour

   

Really nice staff and always on time

24 December, 2017 by Ms Yatong Xue on Grayline Tour

   

Easy to book combo blue lagoon and transfer.

22 December, 2017 by Mr Salvo Lavis on Grayline Tour

friendly drivers and on time.

   

smooth prompt service. Clear instructions. Friendly drivers, on time, they had their list of passengers and all was orderly.

21 December, 2017 by Mr Peter Ji on Grayline Tour

Best tour company in Iceland

   

Efficient company, best in Iceland! Answered all your questions and very friendly!

19 December, 2017 by Ms Rachel Hodges on Grayline Tour

   

Instructions for pick up from Icelandic Hotel Marina were not clear, I missed my pick up as a result of waiting around the corner from the hotel as instructed. Please mention the name of the bus stop and/or the number.

18 December, 2017 by Mr Sanjeet Sondh on Grayline Tour

   

I booked a bus ticket to the Blue Lagoon at the last minute (late at night the day before) and everything went smoothly. Very good customer service.

17 December, 2017 by Ms Arielle Johnson on Grayline Tour

   

On time pickup . Wonderful driver and easy and accessible access to and from lagoon

17 December, 2017 by Ms Leonora Andujar on Grayline Tour

Brilliant service, very efgicient

   

They did everything well, quick effient service ... buses on time

17 December, 2017 by Ms Wendy Barber on Grayline Tour

Great experience

   

Easy process . Recommended

17 December, 2017 by Mr Neil Milburn on Grayline Tour

   

Easy to use . Booked trip before we left UK.

16 December, 2017 by Mrs Patricia Hammett on Grayline Tour

awesome

   

bloody fantastic well worth going!

15 December, 2017 by Mr Martyn Pettitt on Grayline Tour

Tudo certinho

   

Foi tudo certinho, dentro do horário combinado.

15 December, 2017 by Ms Leila Sacramento on Grayline Tour

   

very prompt and professional service..seemless and enjoyable

14 December, 2017 by Ms alice gallagher on Grayline Tour

guter Transfer Service

   

guter Service des Transfers und der Ticketbuchung, aber relativ teuer.

14 December, 2017 by Mrs Stephanie Meyrahn on Grayline Tour

   

Pick ups were perfectly on time every time, and they were excellent at responding to my queries and rebooking us when I had got the time wrong. Highly recommend.

14 December, 2017 by Ms Julia Davies on Grayline Tour

   

Everything worked well from the initial pick-up to the flexible time to come back. Thanks for a great experience we will use again!

14 December, 2017 by Mr John Reynolds on Grayline Tour

Amazing!

   

Very informed and pleasant. The tour guides loved the tours themselves so it made for an extra enjoyable experience!

14 December, 2017 by Mr Thomas Brown on Grayline Tour

Excellent

   

A very good service , bus were on time and never had a problem with pick up , buses were clean and tidy , drivers were friendly and helpful. We used the services for transfers from the airport and also for the excursions we had booked while in Iceland. We booked all these through the Gray line web page which was easy to use and we are very satisfied.

View more

13 December, 2017 by Mrs Sharon Mills on Grayline Tour

   

Incredible precise and convenient service. We enjoyed 3 tours and 2 airport trips with perfect service.

12 December, 2017 by Ms LARA Velasco Carrera on Grayline Tour

   

The us site wouldn’t let me pick my hotel for pick up I origanly had to pick one around the block. But once I got into town I was able to contact then and then changed it to my location otherwise everything else was great.

11 December, 2017 by Ms Elizabeth Sorenson on Grayline Tour

   

This was a gift from myself to my son. He said it was worthwhile and that if in Iceland, everyone should do this tour.

10 December, 2017 by Mrs LINDA KELLER on Grayline Tour

   

Bus hoping and ticketing was a bit to much. Make it easier.

10 December, 2017 by Mr valentin vallejo on Grayline Tour

good

   

good

10 December, 2017 by Ms qi zhang on Grayline Tour

Friendly, pleasant service.

   

Very quick response to confirm booking. Very pleasant and personal emails.

09 December, 2017 by Ms Elizabeth Gowen on Grayline Tour

Fantastic tour company

   

Everything was very well organised by Grayline. Would highly recommend

09 December, 2017 by Mr William Marsden on Grayline Tour

Maravilloso

   

Imprescindible

09 December, 2017 by on Grayline Tour

Trip amazing, booking a bit confusing!

   

This was a little confusing. It showed timeslits for buses eg 7.30-12 and 12-6 (or something similar). It then said bus times were every hour but only gave an option to use the very first bus when purchased, no advice on whether this could be changed to a slightly later bus!

08 December, 2017 by Mr Andrew Southall on Grayline Tour

Esencial visita en Islandia

   

El transporte hasta la Laguna fue perfecto, en tiempo y sin problemas y La Laguna azul en si es maravillosa. Así que estamos muy contentos con la experiencia

06 December, 2017 by Mrs SILVIA ALONSO on Grayline Tour

Pleased with booking experience

   

This experience was very easy to book online, no issues.

06 December, 2017 by Ms Lisa Williams on Grayline Tour

   

We were picked up at 4:30pm local time. Arrived at the bus station in Reykjavik well before 5pm but didn't arrive at the Blue Lagoon until close to 6pm. The bus picking up at 7pm was also 15 mins later. The Blue Lagoon itself was a great experience.

04 December, 2017 by Mr Loc Le on Grayline Tour

I am satisfaid

   

Nice service Helpful drivers Good

04 December, 2017 by Ms NABILA EL OUADGHIRI on Grayline Tour

Well organised and run company

   

An excellent service with no problems whatsoever in the online booking service, easy to use and prompt replies from the company.

03 December, 2017 by Mr George W McKay on Grayline Tour

AWFUL EXPERIENCE

   

The tour was okay, up until the end. The tour guide dropped us off WAY far from our destination in -4 degree weather late at nite!!! I had asked him to let me know when our stop was near. He called every stop BUT OUR STOP!!. After he passed our stop, he tried to tell us that he called it twice. He NEVER DID. Then, he lifterally said you have to get off the bus!! AWFUL EXPERIENCE!

View more

01 December, 2017 by Ms Tamara Bachman on Grayline Tour

Fantastic experience.

   

The quality of some buses should be better.

30 November, 2017 by Mr MICHAIL ANGELOPOULOS on Grayline Tour

Well,organised

   

Well organised and punctual

30 November, 2017 by Mrs Carol Dyer on Grayline Tour

Blue Lagoon

   

Pick up on time. Comfortable coach. Blue Lagoon was amazing. Everything we had hoped for.

29 November, 2017 by Mrs Tracey Reece on Grayline Tour

Efficient service

   

Excellent service and always on time

29 November, 2017 by Mrs Sandra Meah on Grayline Tour

Excellent service, would certainly recommend using them.

   

It was easy to pre-book airport transfers and trips. On arrival all transfers were dealt with efficiently and all staff were helpful and friendly. Everything was well run and efficient. I would certainly use your company again. Well done.

28 November, 2017 by Mrs Melanie Hamilton on Grayline Tour

Great excursion would recommend

   

We booked to go to the blue laggon. Cheaper than other excursions, the bus was on time and bus was clean and tidy great.

28 November, 2017 by Mr Susan Gilbert on Grayline Tour

Good experience

   

Easy to use

28 November, 2017 by Ms Erica Cheung on Grayline Tour

Not the best experience

   

It was chaos at the last bus from blue lagoon. Then we had to wait ages at the bus station to get a bus back to our drop off point. Poorly organised

27 November, 2017 by Mr David Grace on Grayline Tour

   

Easy and helpful booking. Pick up and drop of made simple and stress free

27 November, 2017 by Mrs Megan Phillips on Grayline Tour

AmaIng experience

   

Highly recommended, they made our tour unforgettable. Always on time, warm and comfortable bus. Thank you

27 November, 2017 by Ms Catherine Browne on Grayline Tour

Great experience

   

Very easy to book and email response was quick. Pick up was on time

27 November, 2017 by Mrs Heather Ather on Grayline Tour

Unreal

   

Fast and easy! An activity not to be missed

25 November, 2017 by Ms Hannah Vickerman on Grayline Tour

Very helpful and staff

   

The arrangements from pick near my hotel on feeder bus then transfer and finally drop off at Blue Lagoon were all excellent and drivers as well as ticket office staff all very helpful

24 November, 2017 by Mr Graham Hogg on Grayline Tour

easy and satisfying

   

just took a moment to order, a little time to get ready and wait for the pickup..... excellent

22 November, 2017 by Mrs Tjindarsih Wemmy on Grayline Tour

   

Blue lagoon tour. Puntualità e gentilezza.

22 November, 2017 by Ms Rossella Ceccarini on Grayline Tour

Meh

   

A simple transfer made difficult by being picked up, dropped off at the bus station, having to wait for another ticket to be issued for s bigger coach to actuakybtake us to the lagoon. All of this took extra time when we could have already been on route to the lagoon! Same on pick up with the silly video of parking in the middle of the other busses and having again to get off the coach and onto yet another bus to be shuttled to the hotel.

View more

20 November, 2017 by Mr Scott Holcombe on Grayline Tour

   

Varma rekommendationer, toppen guider och chafförer som kör lugnt ich fint på vägarna. Man kände sig lugn och fick många goda skratt på vägen.

20 November, 2017 by Ms Elin Lundqvist on Grayline Tour

   

Pick up was on time and easy to get a transfer back to Reykjavik.

18 November, 2017 by Ms Susan Tonin on Grayline Tour

Great experience. Best way to travel around Iceland

   

Easy to book. Accurate description of the tours.

15 November, 2017 by Ms Laura Villa on Grayline Tour

   

Service on time. Comfortable buses and excellent drivers.

14 November, 2017 by Ms Marilyn Lambert on Grayline Tour

   

the trip was on time. The staff were wonderful, really friendly, funny and helpful!

12 November, 2017 by Ms Sophie Spurgeon on Grayline Tour

   

Grayline were amazing! Great service and lovely staff. Would definitely recommend them!

12 November, 2017 by Ms Maria Lucey on Grayline Tour

   

Would recommend. Was easy to use

12 November, 2017 by Mr James Rushton on Grayline Tour

   

Yes would use again.

11 November, 2017 by Mrs Melissa MacLeod on Grayline Tour

   

Coach turned up 90 mins late to pick us up.

08 November, 2017 by Mr Lee Page on Grayline Tour

A little commercial but still not to be missed

   

The Grayline transfers worked perfectly and were on time.

07 November, 2017 by Mrs Julie Duffy on Grayline Tour

Stunning, luxurious (if expensive) experience!

   

Excellent, clear booking system with pickup!

02 November, 2017 by Ms Annie Reddick on Grayline Tour

   

Pick up and drop off we’re fine. It was expensive for what it was.

01 November, 2017 by Mrs Tracy Hemery on Grayline Tour

   

Would recommend Gray Line again

31 October, 2017 by Mr Andrew Kearns on Grayline Tour

   

We could tell why Gray Line had such a good reputation in Iceland. This trip was efficiently organised, with comfortable travel and pick-ups close to the hotel. I would recommend them to people looking for excellent tours in Iceland.

31 October, 2017 by Mr Tyrone Marshall on Grayline Tour

   

The booking was very straightforward and the visit was fantastic. The only reason I have taken one star off is I think the bus transfer could be easier to avoid confusion. We were dropped off from our hotel at the central depot about 20 minutes before the departure time of 5. Firstly no one told us we had to collect new tickets (another tourist told me). Then when we collected we were told there would be a bus outside with Blue Lagoon on. There were 3 buses parked and none said blue lagoon. We waited in the seating area at the entrance to the ticket hall as it was very cold outside and waited for another bus to arrive. None did, no one said anything (not even the guy selling tickets despite there being no other tourists in the whole building). I checked my tickets and realised the ticket guy had given me one too few, I went to sort that out. We went and waited back at the entrance area and at 4.58 (bus due to depart at 5) I asked the same sales guy if it will be obvious when our bus arrives. He told me it should be outside already and when we checked we saw one of the original buses leaving with a Blue Lagoon sign - it had changed destination since we arrived 20 mins earlier. Fortunately we ran over the busy main road to flag it down at traffic lights and the driver very kindly came back to pick us up. Whilst I agree we could have checked the buses every minute to prevent this, its a large depot and its cold so I think it would be a good idea for either the drivers to do a call around including the ticket office waiting area (our northern lights tour driver from a different company did a roll call) or the sales guys to do a call over a speaker in the ticket hall that the buses have arrived if not there when you first get dropped off.

View more

30 October, 2017 by Mrs Rebecca Alford on Grayline Tour

   

So far so good

27 October, 2017 by Mrs Yuk King Lui on Grayline Tour

Fantastic

   

Loved it

26 October, 2017 by Mr Thomas Hewitt Jones on Grayline Tour

   

Well organised, great day out

10 September, 2017 by Mr PETER JACKSON on Grayline Tour

Excellent service and experience for us

   

Esta made our golden circle tour so interesting and special. It was our wedding and Esta made a special stop with photos and champagne for us and our guests which made our trip even more worth while. Thank you grayline and Esta. SKAUL !!! Gemma and James xx

07 September, 2017 by Ms Gemma Cissell on Grayline Tour

   

..

05 September, 2017 by Ms MELINDA EVANS on Grayline Tour

Smooth easy booking

   

Easy and smooth to book online, very helpful when speaking on the phone and all very punctual.

05 September, 2017 by Mr Oliver Langford on Grayline Tour

Great service

   

Port pick up and return to the Blue Lagoon

27 August, 2017 by Mr Colin Marshall on Grayline Tour

Excellent service from Gray Line

   

We booked a delicious golden circle tour and the guide was excellent. The tour was very good and interesting and the lunch excellent. We also booked a visit to the blue lagoon. This was very good. The pick up was as stated and the visit was great. The bus back to our apartment dropped us off as near as he could. We also booked pick/drop off to/from airport and these also worked fine. So all in all our few days in Iceland were greatly helped by excellent service from Gray Line staff.

View more

15 August, 2017 by Mr John Hood on Grayline Tour

well organized

   

The website was easy to use. Prices were very clear so I knew what I would be spending.

12 August, 2017 by Mr David Del Rocco on Grayline Tour

   

Todo

03 August, 2017 by Mrs Patricia edith mussano on Grayline Tour

   

Pickups were quick and easy. they took us everywehre we needed to go. Buses were comfortable and had USB charge plugs for our phones and freee Wifi! Excellent.

19 July, 2017 by Mr Julian Smith on Grayline Tour

   

On the way back from the Blue Lagoon, the bus dropped off everybody on the bus and we were the last people - But instead if dropping us off to our hotel (Radisson Blu 1919), the driver took us to the main station and put us to another bus full of people coming from the airport - Again, the bus drove around and around dropping off other passengers and we were left to be the last on the bus to be dropped off to our hotel - What a waste of time!

View more

15 July, 2017 by Mrs Minh Ngoc Tran on Grayline Tour

   

The service personnel, drivers, and tour guides were very customer service oriented and efficient. The issue with confirming was a problem with many experiences. It was hard to get through the phone lines at times.

12 July, 2017 by Ms Ann Ostroski on Grayline Tour

   

As on all our trips with you superb organisation and very friendly & helpful staff

10 July, 2017 by Mr MARTIN ATTWELL on Grayline Tour

Good experience

   

On time, efficient, organized, save time, no complaints.

07 July, 2017 by Ms Dongxia Wang on Grayline Tour

Organized & easy.

   

Online booking was really simple, the trip was well organized. Would recommend.

05 July, 2017 by Ms Shandelle Caban on Grayline Tour

Staff were on time and courteous

   

Yes

29 June, 2017 by Mrs Jacqueline Matsui on Grayline Tour

Everything Ok!

   

Super Service!

25 June, 2017 by Mr Lukas Modrzewski on Grayline Tour

   

Staff didn't really seem to know where the bus was and there was no signs either. Bus drivers were pretty rude. Gave a bad experience of Iceland as we'd just arrived. Luckily it only went up from there. At least the buses were frequent and comfortable.

16 June, 2017 by Ms Emmi Koivisto on Grayline Tour

Great experience

   

The blue lagoon is one in a lifetime experience ! I love the fact that grey line came and picked me up at my hotel and brought me back after. The package also included the standar admission. I was able to do an upgrade once I arrived at the blue lagoon.

14 June, 2017 by Ms Jessica Simon on Grayline Tour

POOR cafe meal

   

The Blue Lagoon was a good experience; the food in the cafe was quite disappointing.

10 June, 2017 by Ms Georgia Wilson on Grayline Tour

   

Nothing but good things to say...

05 June, 2017 by Mr Daniel Carroll on Grayline Tour

Comfortable and well paced tour

   

Love the bus driver, Sigvor & tour guide, Ragna. Made the whole journey smooth and on time. Love the humor of Ragna and learnt a bit of Icelandic language from her. Highlight of the tour is definitely the glaciers lagoon. Please protect this heritage.

30 May, 2017 by Mr Yee Hwa (Derrick) Quek on Grayline Tour

On time pickup and departure. Comfortable ride.

   

Very easy to book online, packages described in detail with costs clearly stated.

09 May, 2017 by Mr KENNETH FELDSTEIN on Grayline Tour

   

The transport arrangements worked well; the system of gathering passengers by minibus to take to the bus station for the large coach is ideal for the narrow streets of old-town Reykjavik.

07 May, 2017 by Mr Timothy Broome on Grayline Tour

Great service.

   

Very punctual, friendly staff, fast WIFI on the vehicles. Online ticketing might save some time during bus transfers.

07 May, 2017 by Mr Peter Bridger on Grayline Tour

Easy check in and bus pick up on time

   

Was picked up from our hotel right on time and dropped off at the main bus terminal. We walked into the main building and showed them our printed tickets we purchased and they gave is our tickets to the lagoon. The ride was about 45 minutes long. Showed pass to the person by the lagoon entrance and was able to check in smoothly. Blue lagoon is just a place you have to try out once. However, they had construction at the time because they are expanding, but it was still worth it!

View more

07 May, 2017 by Mr Philip Pham on Grayline Tour

Great company, no surprises, helpful

   

They were always on time, friendly. Buses were great. We used them to go to Blue Lagoon and to the airport. Comfortable ride. Yes, I would use them again.

05 May, 2017 by Mrs Helen Rogers on Grayline Tour

Disappointed with the way timings are arranged.

   

Didn't receive reminder about pick up time so missed tour. Driver could have called or there should be an automated SMS system that reminds you of pick up half an hour before scheduled pick up time. Very disappointed this doesn't hapoen. People book a lot of tours so things get confusing.

05 May, 2017 by Ms Jasvinder Nijjar on Grayline Tour

   

The tour was on time and a simple process. The drive was relaxing to the lagoon.

02 May, 2017 by Mr Chase Dabney on Grayline Tour

   

Aparentemente houver alterações no transito na zona central de Reykjavick , teria sido importante termos sido informadas desse facto com antecedência, pois houve alguma confusão no local de pick-up. No entanto tudo correu bem, tendo o condutor sido muito gentil.

01 May, 2017 by Mrs Maria Adelaide Oliveira Passarinho on Grayline Tour

Perfect timing and service.

   

Perfect timing and service.

27 April, 2017 by Ms EGLE SALADZIUTE on Grayline Tour

   

Very easy to book online and the system of Gray line was great, well organized.

26 April, 2017 by Ms Nalinrut Masomboon on Grayline Tour

   

Tilasin retket sähköpostitse, sain vastakset ja varmistukset heti.

20 April, 2017 by on Grayline Tour

Great trip to the Blue Lagoon!

   

Our transportation was on time and kept track of each person getting on and off the bus. The trip included entrance fees to the lagoon. We upgraded to the premium package once we got there. I highly recommend going!!

19 April, 2017 by Mrs Lauren Billings on Grayline Tour

   

Gray line have been very good with helping me book all my tours around Iceland, when booking for the blue lagoon the page hadn't updated I ended up booking a time that wasn't actually available but straight after gray line inboxed me straight away and sorted it offerering me a new time and sending me a new voucher straight away :)

View more

19 April, 2017 by Ms Ashley Wildsmith on Grayline Tour

   

I will recommend Greyline Tour to my friends. But actually I think some of the guides are not really good English Speaker that we always suck into sleep while they speaking...

19 April, 2017 by Ms Tianai Zhang on Grayline Tour

   

This is related to Blue Lagoon itself. Is really nothing special about this place and it overrated. But overall Gray Line other tours were fantastic 5 stars.

19 April, 2017 by Mr Roland Yau on Grayline Tour

   

Great service, well organized, without any delays

18 April, 2017 by Mrs Aleksandra Erilova on Grayline Tour

   

Great service, everything went smoothly without any delays

18 April, 2017 by Mrs Aleksandra Erilova on Grayline Tour

   

Our trip to the Blue Lagoon was booked online, fairly simple, prices were comparable to other operators. I received a confirmation via email and a reminder the day before. The shuttle bus arrived on time, transferred at main bus station and was clear on arrival and how to return back.

17 April, 2017 by Mrs corina hahn on Grayline Tour

Enjoyable tour

   

Really enjoyed our Golden Circle tour. Enough time at the stops (but not too long either). Would recommend taking lunch with you although the restaurant at Gullfoss serves a delicious soup of the day with free refills. Highlight of the day was the Geysir, amazing to see! Tour guide funny and informative.

16 April, 2017 by Ms Boglarka Szabo on Grayline Tour

   

Nice timetable for pick up

16 April, 2017 by Ms Shuk Ching Yip on Grayline Tour

   

..

15 April, 2017 by Mrs Anabella Pope on Grayline Tour

   

Very organized!!!!

15 April, 2017 by Ms Aileen Castillo on Grayline Tour

   

Beautiful location. Loved that you could get a drink or a facial while swimming in the lagoon. Great value! Would have like to learn more about the lagoon. Would have also like to know that waterproof phone cases were available for rent/purchase...didn't realize that until we went to the bar for a drink. Most people use their phones as cameras...That should be offer for purchase/rent upon arrival.

View more

11 April, 2017 by Ms Nancy Albaladejo on Grayline Tour

   

Great service and on time everytime.

09 April, 2017 by Mr CARL Feeney on Grayline Tour

Excellent tours!

   

Took 5 tours in Iceland and all were great! Service was organized, pick up was prompt, and all of our tour guides and drivers were excellent!

08 April, 2017 by Mrs Barbara Schaeffer on Grayline Tour

   

Easy

06 April, 2017 by Ms Charlotte DuHamel on Grayline Tour

   

Booking process was efficient and very easy.

04 April, 2017 by Ms Nicola Thomas on Grayline Tour

   

Great service.

04 April, 2017 by on Grayline Tour

The best!

   

The drivers are punctual and will pick you up on time! The tour guides are knowledgeable and really made the trip unforgettable. I highly recommend this company to anyone!

03 April, 2017 by Mrs Erica Salazar on Grayline Tour

Extremely reliable service and courteous staff

   

Everything went to schedule and all drivers were polite and helpful.

03 April, 2017 by Mr Richard Sammonds on Grayline Tour

   

Actually only transfer services for blue lagoon, nothing speed. but for northern light tour, I will give full mark. Very good and reliable tour guide for chasing northern light

01 April, 2017 by Ms Yin Yan Ho on Grayline Tour

   

Very easy to book online. I emailed Grayline with a few questions and received a response promptly.

01 April, 2017 by Mrs Yolanda Whipp on Grayline Tour

An amazing experience.

   

Efficient service apart from long wait for hotel pick up. We booked the Lagoon for when it opened and so glad we did, despite the very early start. Magical.

01 April, 2017 by Mrs Valerie Woods on Grayline Tour

Fantastic trip.

   

Fabulous experience

31 March, 2017 by Mr Donald Huebner on Grayline Tour

   

Very well organised very impressed. Massive payrise should be considered to ' Simon' the tour narrater he was very funny and helped everyone with questions. Massive we done to all the staff very polite

30 March, 2017 by Mr Ekamdeep Osahan on Grayline Tour

   

Speedy and on time transfers

29 March, 2017 by Mr Cameron Conway on Grayline Tour

Unique

   

Grey experience, truly unique! It really does have a blue hue!

29 March, 2017 by Mr Laurence FAULKNER on Grayline Tour

I was impressed with the efficiency of the pick-up system. All our buses w...

   

I was impressed with the efficiency of the pick-up system. All our buses were within ten minutes of the scheduled time. They were all clean and the drivers were all excellent. The only issue I had was the northern lights tour we took one evening. The guide was quite abrupt with me in front of the other passengers because I was not sitting with my travel partner. She also had an unending patter which, admittedly, I might have found more amusing if I weren't so irritated with her.

View more

27 March, 2017 by Ms Marilyn Langstaff on Grayline Tour

Excellent service by Gray Line Iceland

   

Excellent

27 March, 2017 by Mr David Swanson on Grayline Tour

Excellent

   

Excellent

27 March, 2017 by Mr andrew johnson on Grayline Tour

Bus to blue lagoon

   

Booked for blue lagoon. Was collected on time, driven in comfort. No hassles

27 March, 2017 by Mr david scarsebrook on Grayline Tour

Easy and quick

   

Little confused for pick up time

27 March, 2017 by Mrs Mercedes Ochoa on Grayline Tour

An amazing experience all round

   

Very easy to book online, stress free and simpler than other sites.

26 March, 2017 by Mr Ed Fry on Grayline Tour

Great experience at the lagoon, picked up on time. Had a long to wait at th...

   

Great experience at the lagoon, picked up on time. Had a long to wait at the bus terminal before getting on the coach.

26 March, 2017 by Ms Ali Wratten on Grayline Tour

Grey Line were an amazing company to travel with, all staff were friendly, ...

   

Grey Line were an amazing company to travel with, all staff were friendly, helpful and offered an exceptionally professional service. Couldn't fault them. On one tour I left my mobile phone on the coach and didn't realise until we had got off the coach and back in our hotel. We rang and told them and within two hours my phone had been returned to the hotel receptionist. Our tour guide (think his name was Halli) was great fun and able to give us lots of information on Iceland and various sights. We were always collected from our hotel by a mini bus and taken to the coach station for the tours and returned later to our hotel or close by to walk. Always on time and would wait for the late comers. Would highly recommend.

View more

25 March, 2017 by Mrs Yvonne Farthing on Grayline Tour

Excellent service by Gray Line Iceland

   

Very satisfied

23 March, 2017 by Ms Sandra Komara on Grayline Tour

Very helpful people, well equipped coach, great visit to Blue Lagoon. Thank...

   

Very helpful people, well equipped coach, great visit to Blue Lagoon. Thank you.

22 March, 2017 by Mrs Sheila Noble on Grayline Tour

Great trip great company

   

Had a great time with a great company

22 March, 2017 by Mr Sam Stevens on Grayline Tour

Straight forward friendly driver. Kindly slowed down and pointed out the no...

   

Straight forward friendly driver. Kindly slowed down and pointed out the northern lights on our return from the blue lagoon,making our trip all the more magical.

21 March, 2017 by Ms Helen Ellicott on Grayline Tour

Everything ran on time, the coaches were comfortable and having free Wifi o...

   

Everything ran on time, the coaches were comfortable and having free Wifi on board was great

21 March, 2017 by Mr Alastair Bruce on Grayline Tour

Excellent service by Gray Line Iceland

   

Well worth the visit

21 March, 2017 by Ms Donna Lee on Grayline Tour

Good service by Gray Line Iceland

   

no issues booking

20 March, 2017 by Mr MICHAEL O'HAGAN on Grayline Tour

Great experience. Very helpful with changing reservations when our flight w...

   

Great experience. Very helpful with changing reservations when our flight was changed. Very clean and loved the wifi

18 March, 2017 by Ms Mitzi Gauthier on Grayline Tour

Reliable and punctual

   

Very easy to make booking and pickup / collection were extremely punctual - as they were for the airport collection, too. Blue Lagoon wasn't too crowded on 16:00 departure (entering Lagoon around 17:00). With these times the only criticism would be the lack of a return coach at 20:00. We left the Lagoon a bit sooner than we would have liked to catch the 19:00 return, rather than have to wait two hours for the 21:00.

View more

18 March, 2017 by Mr Paul Dilley on Grayline Tour

Seamless and easy

   

Seamless and smooth transfer to and from the blue lagoon from our air bnb apartment. Grayline made everything so easy and couldn't do more to help when we had queries. Lovely professional staff. Thank you!

17 March, 2017 by Ms Emma Henderson on Grayline Tour

Great experience

   

Easy to book, simple and clear. Nothing hidden, all was great. Lagoons were lovely and the pick up and drop off were both on time. Drivers friendly and knowledgeble of the lagoons and it wasn't any trouble to drop us off.

17 March, 2017 by Ms Laura Massey on Grayline Tour

Excellent door to door service

   

So easy to book Grayline for all our tours. Always on time. Only co that picked up from our out of town hotel. Helpful staff and drivers. Efficient reschedule when our northern lights trip was cancelled due to poor conditions. Used another bus co once to return to airport because we couldn't store our bags with Grayline while xploring the city but would have preferred Grayline.

View more

17 March, 2017 by Mr David Button on Grayline Tour

Excellent service by Gray Line Iceland

   

Excellent service

16 March, 2017 by Mr Daniel Pursey on Grayline Tour

Glad i booked grey line

   

Amazing experience. The bus was ontime. Collected us from our hotel and took us to the bus terminal where we waited less than 5 mins and were off to blue lagoon. The driver was very nice. Safe driving all along the way.

16 March, 2017 by Mr Adnan Ali on Grayline Tour

Excellent service by Gray Line Iceland

   

Great service, on time both ways. Lovely relaxing luxury coaches.

16 March, 2017 by Mr David Grimshaw on Grayline Tour

Something completely different

   

Very easy to book. No difficulties whatsoever.

16 March, 2017 by Mrs Jennifer Hughes on Grayline Tour

Had no problems booking bus was on time very prompt service and bus drivers...

   

Had no problems booking bus was on time very prompt service and bus drivers very polite

16 March, 2017 by Ms Pamela Payne on Grayline Tour

A Fabulous weekend

   

Booked everything on their website, transfers from and to Keflavik airport, and also three excursions. Pick ups' were on time , drivers polite and the guides were knowledgeable. I would recommend Gray Line Iceland to anyone going to Iceland.

14 March, 2017 by Mr Alan GRIMES on Grayline Tour

Great

   

Very simple and easy

14 March, 2017 by Ms Melanie Gray on Grayline Tour

Well organized and friendly

   

I used Gray Line in Iceland for two separate tours, one was the Northern Lights Mystery Tour and the other was the Blue Lagoon tour. Both were well organized, pickups at our hotel were on time, and the staff was helpful and friendly. Gray Line promises a free trip if you don't see the Northern Lights and I rebooked a second attempt after a cloudy night prevented us from seeing them. Our second attempt was successful and we appreciated the story of the trolls that Kristina told us as we drove along the dark highway. The lights were magical.

View more

12 March, 2017 by Mrs Elizabeth Channing on Grayline Tour

gray line excursions

   

booked 3 excursions in total -very easy process - straight forward, simple to follow. confirmation email within 30 mins. only criticism is that I then received another email asking for further information regarding hotel pick-up which had already been confirmed (by gray line??)

11 March, 2017 by Mr Paul Lippiatt on Grayline Tour

Good booking experience

   

Good experience from start to finish

10 March, 2017 by Mrs Alessandra Freeth on Grayline Tour

Excellent service by Gray Line Iceland

   

Went very smoothly no problems at all.

08 March, 2017 by Mr Anthony Norcup on Grayline Tour

Our driver, unfortunately I can not remember his name, was very delightful....

   

Our driver, unfortunately I can not remember his name, was very delightful. I was on the 8am bus tot he lagoon and the 3pm bus returning to Reykjavik.

07 March, 2017 by Ms Catherine Callari on Grayline Tour

Very good service

   

Fantastic! Bus picked us up on time as promised. The driver was exceptional. On the way to the lagoon the driver spoke about the history and culture of Iceland this was really interesting. The bus seemed brand new and was fitted with wifi. The driver left clear instruction on when and where he would pick us back up..I did assume the package I bought was more than the standard package as I was shocked to hear I had to pay more to rent the towels and robes when I got there other than that really good experience:)

View more

07 March, 2017 by Ms Hannah Morris on Grayline Tour

Unable to board bus due it full and the next bus ran into a snowbank..BAD

   

Booking was fine..5PM bus leaving for terminal was full...forced to wait one half hour for next but..which got stuck in the snow..where we waited AGAIN for smaller buses which at least took us directly to our hotel...total trip took 1 hour longer than expected ....not good..

07 March, 2017 by Ms Nancy duBusc on Grayline Tour

Unclear information

   

Not enough information. I thought I'd purchased comfort & got standard package... be clear about the package people are purchasing

06 March, 2017 by Mrs Shelley Cummings on Grayline Tour

DO NOT BOOK WITH GRAY LINE

   

I never got to the Blue Lagoon, Gray Line over sold the trip. How they explained it was 2 people were booking at the same time and the other person hit the purchase button first. But I don't believe that as my credit card was charged and I received a confirmation. I did receive a credit from Grayline. But we were celebrating our 40th anniversary and I had planned on visiting the Blue Lagoon. Unfortunately it was too late and all tickets were sold. So I am VERY UNHAPPY with GRAY LINE ICELAND. They offered us a discount on another tour which we did accept but the weather was bad and the trip was cancelled. I will tell any one i know that is visiting Iceland to NOT book with Gray Line.

View more

06 March, 2017 by Mrs Cathy Jenness on Grayline Tour

Poor service.

   

Paid for two tours with you and transport to and from the airport. Driver from the small bus from your terminal didn't get the name of our hotel and he was really rude, when we asked him what is going on, being almost 40 mins on the bus. Due to snowfall the golden tour was postponed, but we never got an email from you, like the other people staying at our hotel.

View more

06 March, 2017 by Mr NIKITAS PAPAVASILEIOU on Grayline Tour

Blue lagoon paradise

   

Amazing loved every minute

06 March, 2017 by Ms Joanne Greest on Grayline Tour

Great service

   

The bus was late due to a snow storm but the service was excellent once it arrived.

05 March, 2017 by Mr Jonathan Collett on Grayline Tour

Gray line made my Icelandic experience !

   

Very easy and great communication back

05 March, 2017 by Ms Calli Lewis on Grayline Tour

Brilliant Service!

   

Brilliant service great guides especially "Halli" who took us round the Golden Circle Tour he made our day :) all are happy and willing to answer any questions

05 March, 2017 by Ms Tanya Grahamslaw on Grayline Tour

Excellent service by Gray Line Iceland

   

Website described the route accurately and was easy to use.

04 March, 2017 by Ms Janea Hoey on Grayline Tour

Not recommended.

   

I would like to thank them for being late to pick us up from blue lagoon trip, 30 minutes late and we were stood outside with children in minus 2 degree temperatures after being in the lovely warm blue lagoon waters. Everyone waiting were frozen and no apology. Not good at all.

28 February, 2017 by Mrs Lisa Lyon on Grayline Tour

Generally good booking experience, though finding add-on's (e.g. hiking gea...

   

Generally good booking experience, though finding add-on's (e.g. hiking gear) was a bit difficult. Tours were very enjoyable, hitting all of the most picturesque spots on the island. Northern Lights tour was cancelled all 4 nights we were there, so I would recommend not booking that until arrival, as they are non-refundable.

View more

26 February, 2017 by Mr Michael Talty on Grayline Tour

Great experience overall!

   

Booking was easy and reliable. Everything went as expected and we had a great experience getting where we needed to go. The only downside of the experience was upon arriving from the airport and transferring at the bus terminal. This brought about some confusion as we weren't too sure where to go or what to do, then when it was clear that we had to arrange ourselves by color, we didn't know where to find our color bus. My only recommendation is that a better method of transferring busses is devised and used! Otherwise great experience.

View more

25 February, 2017 by Mr Jacob Seeger on Grayline Tour

Pick up and drop off both on time. Could have been more driver interaction ...

   

Pick up and drop off both on time. Could have been more driver interaction telling us about things on the way or about the blue lagoon.

22 February, 2017 by Mr Alexander Woodford on Grayline Tour

Excellent service by Gray Line Iceland

   

Very organised. Made the experience of visiting the Blue Lagoon very easy.

20 February, 2017 by Mrs Ann Rosbrook on Grayline Tour

Excellent service by Gray Line Iceland

   

Excellent. Everything worked like clockwork!

19 February, 2017 by Ms Faye Winspear on Grayline Tour

Fabulous!

   

Blue Lagoon was fabulous, went with husband and 2 children (13 and 11) who thought it was amazing. Pick up and transfer with Gray Line was excellent

18 February, 2017 by Mrs RUTH NORRIE on Grayline Tour

Excellent service by Gray Line Iceland

   

Hassle free booking.

17 February, 2017 by Mrs Anne Henry on Grayline Tour

Must Do experience!

   

Found it difficult to understand what package was being offered and what was included in the package - clearer details would be appreciated.

16 February, 2017 by Mr John White on Grayline Tour

Good service by Gray Line Iceland

   

Simple and straightforward to use.

11 February, 2017 by Mr Gordon Duncan on Grayline Tour

Excellent service by Gray Line Iceland

   

Easy to do and everything went according to plan

09 February, 2017 by Ms Julie Evans on Grayline Tour

Excellent. Comfortable seats. Good compares.

   

Excellent

06 February, 2017 by Mr robert wallis on Grayline Tour

Afternoon Golden Circle Tour

   

A wonderfully informative tour

06 February, 2017 by Mrs Kee Evans on Grayline Tour

The product information outline online should indicate the type of access i...

   

The product information outline online should indicate the type of access included in the package. Upon arrival at the Blue lagoon we found out that the admission was the basic admission and that we could up grade on site.

06 February, 2017 by Mr Robert Eyton-Jones on Grayline Tour

a bit disapointed

   

We were waiting in our hotel lobby with plenty of time for our bus to arrived but unfortunately we had to have the hotel call Grey Line to find out why they had not arrived. We were forgotten and a bus was sent to pick us up. We had to then take a later time for our Blue Lagoon experience. This was very unfortunate.

View more

06 February, 2017 by Mrs Patricia Polocko on Grayline Tour

   

Turen til den blå lagune, er en ren transportopgave, der var ganske forfærdelig med Pick-up fra hotellet til et opsamlingssted, med en minibus. Chaufføren der kørte minibussen fra hotellet til opsamlingsstedet, kørte som om han have stjålet både bil og kørekort. Fuld fart frem og bremsen i mod rødt lys, selvom man på lang afstand kunne se der var rødt, hurtigt rundt i svingene, og hastighed 80 km/t, hvor højeste tilladte hastighed var 60 km/t. Fremme ved opsamlingsstedet, fortalte han hvad vi skulle gøre, problemet var bare, at han talte direkte ind i forruden, han orkede åbenbart ikke at dreje sig/rejse sig og gøre front mod de skrækslagne passagerer. Turen med den store bus, både til og fra den blå lagune, var behagelig med den kvindelige chauffør, der magtede opgaven til fulde.

View more

05 February, 2017 by on Grayline Tour

   

Bien et pro.

04 February, 2017 by Mrs Evelyne Fleuret on Grayline Tour

Lovely lagoon but difficult to see it's beauty in the night so would recomm...

   

Lovely lagoon but difficult to see it's beauty in the night so would recommend a day visit.

02 February, 2017 by Mrs Sabrina Le-sauteur on Grayline Tour

Excellent service by Gray Line Iceland

   

The booking system worked just fine, thanks.

01 February, 2017 by Mrs Sarah Haigh on Grayline Tour

Smooth and efficient service. Special thanks to our driver for stoppping to...

   

Smooth and efficient service. Special thanks to our driver for stoppping to let us see the Northern Lights display on way home.

30 January, 2017 by Mrs Celia Bell on Grayline Tour

The online booking was all very easy and the pick-up from the hotel was an ...

   

The online booking was all very easy and the pick-up from the hotel was an absolute bonus

30 January, 2017 by Ms Silvia Arpasova on Grayline Tour

Excellent service by Gray Line Iceland

   

Very easy to book online!

28 January, 2017 by Ms Barbra Wortmann on Grayline Tour

Fantastic, quick response

   

Very fast to responding to email when I was a little unsure what to book.

26 January, 2017 by Mrs Stephanie burrows on Grayline Tour

Check availability

Date of Travel

We accept these major credit cards.

Cards we Accept

  • No booking fees or any hidden cost.
  • Instant booking directly from supplier.
  • Best price guarantee!

Why book with us?

Our promise is to offer great products and superior customer service. If you need to cancel, make changes or help planning your vacation you can count on us to be there by your side.
Secure SSL payments