Operation Protocols

Gray Line’s Got Your Back!

Our commitment is to responsible tourism and the safety of our staff and travelers. As such, we not only understand, but welcome your heightened expectations about our cleaning, disinfection and other health and safety best practices.


As member of the world’s leader in sightseeing, we’ll continue to deliver the great service, best-in-class tours with our fantastic drivers and guides that we are known for – with the added confidence of Gray Line global standards for enhanced hygiene.

Our commitment to responsible tourism means we’re doing our part, one tour at a time to keep everyone safe while travelling:


Flexible Booking and Free Cancellation

Reserve your tour with confidence to make sure you don’t miss the best part of your vacation. If your plans change or new travel restrictions mess up your trip, we’ll take care of you by rebooking your tour or if necessary, easily cancelling your reservation.


Enhanced Cleaning and Sanitizing Measures

Our vehicles are deep-cleaned and sanitized every day they are in operation. Frequently touched surfaces in our offices and on our vehicles are cleaned and sanitized as frequently as possible and at a minimum before and after each tour.


Hand Sanitizer

Hand sanitizer is provided to guides, drivers, office staff and our guests at our sales offices and on board all tour vehicles for your use while travelling.


Kindly note that visitors must preregister here before their flight to Iceland. For further information for arrival passengers to Iceland please visit https://www.covid.is/english