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Customer Service

We’re always here to help, and because we understand that you might need assistance outside of regular office hours, our customer service department is open 24 hours a day, every day of the year.

Whatever you need, there’s always someone from Gray Line Iceland available to assist you.

Local contact numbers:

Or email us


Business Hours

Reykjavik City Centre Sales Office
Hafnarstræti 20
101 Reykjavik

Year-round
Monday-Friday 10:00 - 18:00

Skarfabakki Bus Terminal
Skarfagarðar 8
104 Reykjavik

Year-round
Daily 03:00 - 22:30


Head Office

As the heart of our operations, our head office supports our administrative functions as well as the maintenance and service of our coach fleet. Keeping them clean and in top shape is of the utmost importance to us, ensuring the safety and comfort of our customers. 


General Inquiries

For general travel related questions or concerns, we invite you to look at our FAQ page where we have provided the answers to many common questions. 


Our Tours & Services

If you have specific questions about our products and services or need help in planning your vacation in Iceland, please get in touch with our sales agents regarding: