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Iceland

Contact Gray Line Iceland

Customer Service

We’re always here to help, and because we understand that you might need assistance outside of regular office hours, our customer service department is open 24 hours a day, every day of the year.

Whatever you need, there’s always someone from Gray Line Iceland available to assist you.

Local contact numbers:

Or email us

We understand that sometimes things can go wrong and if you feel dissatisfied with any service Gray Line Iceland has provided, please inform us immediately so we can address and resolve any potential issues as quickly as possible.

We appreciate your feedback and encourage you to make use of Feefo and TripAdvisor to grade your experience with Gray Line Iceland.


Business Hours

Reykjavik City Centre Sales Office
Hafnarstræti 20
101 Reykjavik

Year-round
Daily 08:00 - 20:00

Skarfabakki Bus Terminal
Skarfagarðar 8
104 Reykjavik

Year-round
Daily 07:00 - 22:00


Head Office

As the heart of our operations, our head office supports our administrative functions as well as the maintenance and service of our coach fleet. Keeping them clean and in top shape is of the utmost importance to us, ensuring the safety and comfort of our customers. 


Social Media 

Follow us on your favourite social media platform, see what others are saying about our tours and services, and join the conversation.


General Inquiries

For general travel related questions or concerns, we invite you to look at our FAQ page where we have provided the answers to many common questions. 


Our Tours & Services

If you have specific questions about our products and services or need help in planning your vacation in Iceland, please get in touch with our sales agents regarding:


Affiliate programs

As a leading provider of sightseeing day tours, adventure activities and airport shuttle services for over 25 years, Gray Line Iceland proudly offers travel agents and affiliates direct access to our tour inventory as well as the ability to earn commission on a broad range of travel products and services. Learn more by visiting our partnership programs page.

Login or register as a new agent in our Travel Agent Portal

 

 
 
 

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